Please present your identification upon arrival of all of your appointments with us. Proof of identification includes your Medicare card or Drivers Licence. It is essential that we see your proof of identification at reception before your appointment to ensure that the correct patient is booked in and arriving.

However, sometimes emergencies arise or consultations take longer than expected. When this happens, our reception staff will let you know if there is a longer than expected waiting time.

GP’s and Physio To make an appointment to see a Doctor within our General Practice: •  Book via our website •  Book via HOTDOC •  Call our rooms to make a booking Ph 02 5335 6666 and choose option (1)

Orange Healthy Weight Clinic To make an appointment with Doctor Catherine Crane: •  Call our rooms Ph 02 5335 6565 and choose option (3)

Should you require Medical attention outside of our opening hours, please present to the Emergency Department at Orange Health Service.

You can make appointments with us by booking online, calling (02) 5335 6666, or by visiting the Bloomfield Medical Centre.

Sports Doctors & Rheumatology To make an appointment to see Sports Doctors Tim Low, Gareth Thomas or Rheumatologists Dr Ann Louise Leslie, or Associate Professor Mark Arnold: •  Call our rooms Ph 02 5335 6565 and choose option (2)

Visiting Doctors Please note, we do not make appointments for the following Visiting Doctors: Dr Sachin Kotasthane Dr Matthew Tait Dr Mark Kohout Dr Sandra Buchler Dr Conan Chan Dr Anthony Brown Dr Jonny Wong

We are a teaching practice and as such you may be asked for permission to have a medical student or GP trainee sit in on a consultation. Refusal will in no way impact on your care.

Physio Performance Institute To make an appointment with Physiotherapist Simon Lloyd: • Call our rooms Ph 02 5335 6565 and choose option (3)

Standard appointment times are 8:00am – 8:00pm. If you feel you need more time with your Doctor, please book an extended appointment and let reception staff know if this is required.

Sorry, we just need to make sure you're not a robot. For best results, please make sure your browser is accepting cookies.

If patients are unable to attend an appointment, we appreciate as much notice as possible to cancel and reschedule the appointment. In some circumstances a non-attendance fee may be charged.

Our opening hours are Monday to Sunday 8:00am – 8:00pm. If you require urgent medical attention outside these hours please present to Orange Health Service Emergency department or in an emergency please call 000.

The Practice may issue you with a reminder or recall notice from time to time via phone call from a Nurse, Receptionist or Doctor. We may also send you this correspondence via post if we are unsuccessful reaching you with important information or you are falling due for an appointment. Reminders and Recalls may also offer you an insight to preventative health care services that are appropriate to your care and wellbeing.

If patients are unable to attend an appointment, we appreciate as much notice as possible to cancel and reschedule the appointment. In some circumstances a non- attendance fee may be charged.

During your initial consultation, please let your treating Doctor know of any cultural or religious background that needs to be considered throughout our treatment.

If there is an urgent problem please let us know so that we can see you as soon as possible. If there are no appointments available there will always be a doctor or nurse to speak to so that the appropriate treatment is given. Our policy is to see all sick children on the day requested.

Your Doctor will seek your permission to be included on our reminder system and the State / and Federal reminder systems / register.

If you are a new patient to the practice, please arrive a few minutes early to your appointment to allow time for you to fill in a personal details and emergency contacts form.

Specialist’s To make an appointment with one of our Specialist’s, call our rooms Ph 02 5335 6565 and choose option (1) Dr Natalie Rainger Dr Aydin Mohammadi Dr Samuel Roberts Dr David Bell Dr Geoff Chu Dr Sushama Deshpande Dr Nicholas Jufas Dr Rami Haddad