Consumer model products may be returned or exchanged within 30 days from the date of receipt of the product for a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees.

Customer data is not stored in the app; any customer info that you have saved internally (name, phone, email) will be permanently deleted.

In many cases, the darts leave small probe or contact wounds, and the subjects are able to recover following the exposure. Please consult our Civilian CEW Safety Document for more details.

The core functionality of TASER Bolt 2 as a less-lethal self-defense product remains unchanged. The app provided a free service to contact our emergency dispatch center.

If you have already installed the app, it will stop working after May 31, 2024. We recommend deleting it after this date.

No. There are currently over 800 scientific and medical studies, research papers, articles, etc. about TASER CEWs, approximately 77% of which were conducted by independent entities with no funding or support from Axon (or formerly TASER International, Inc.).

As probe connection and probe spread are the primary conditions for NMI, a probe deployment's ability to induce NMI does not depend on the target's mental state.​

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NMI is the motor-nerve stimulation of the skeletal muscles that occurs when electrical pulses temporarily interfere with the command and control systems of the body.

TASER devices are legal to sell and own in 48 states and Puerto Rico with little to no restrictions. your state's Attorney General or local government will have up-to-date information regarding the legality of TASER devices in your area. Ownership of TASER devices is prohibited in Hawaii and Rhode Island.

All other stun guns only induce pain and do not incapacitate muscle or knock down an attacker. Only a TASER energy weapon is equipped with neuromuscular incapacitation which may immobilize an attacker.

Please dial 911 to get Police, Fire or Medical help to you as quickly as possible when you or someone else is experiencing an emergency situation.

Please visit our state requirements page to see a detailed map and diagram of all the state restrictions in the United States.

TASER energy weapons work by firing two pronged darts which are propelled by compressed nitrogen. The darts are tethered to insulated copper wire which conduct the electricity from the TASER energy weapon into the attacker’s body. When both darts hit, if the electrical circuit is completed and maintained, it may cause the attackers muscles to contract and they may lose voluntary muscle control.

This offer is valid on the purchase of any civilian series TASER product. This offer is not valid on previous purchases and cannot be combined with any other offer. Limit one promotion code per customer. No minimum purchase required. Promotion code cannot be combined with any other offers, discounts, or promotions. Promotion code cannot be applied towards shipping charges. Offer valid in the US in areas where receiving a TASER through the mail is permitted. Discount ends at 11:59PM Pacific Time on August 31 2024.

All new TASER devices come pre-activated. Only older models of the TASER C2 may need to be activated. This can be determined by examining the LED light located beside the button trigger which can be revealed by sliding back the safety cover. If the LED light is GREEN, the device is already activated. If the light is RED, the device needs to be activated. Email team@taser.com with your serial number and that your device needs to be activated for fastest response.

To return or exchange a consumer TASER product, you must fill out a Return Material Authorization (RMA) below. After completing the form, ship the product to us within 5 days and we will process your device ASAP. When sending product back to us, keep our policy in mind:

Explore below for quick answers to our most common questions. If you have a question or concern that you'd like to share with us, please reach out and we'll get back to you as soon as we can within 24-48 business hours. Need help with your specific TASER device? Select from the device shown below to access manuals, training videos and expert knowledge for your specific TASER device.