The reason why Oculus Quest 2 controllers are not pairing could be due to numerous factors if we consider the amount of instances involved.

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Hence, updating to the latest operating firmware version is mandatory, and it’s really quick as long as your headset is connected to the internet.

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I am having the same issues, and less than 40 hours on the device.  I'm in Canada - is there someone who is able to provide me with support / further direction?

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Then, the process is automated after the first-time setup, but if your controllers are not pairing in the first place, then there is a problem.

Q: What does “No Command” mean on my Oculus Quest 2?A: This typically occurs during a failed boot. Try holding the power and volume buttons to enter recovery mode.

Hence, the best next step would be to perform a factory reset, which will revert all settings to default and erase everything from your device!

Hello, I think I overused my quest 2 the last year  Battery life is less than an hour for me already, is it possible to replace it?

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When the system is outdated, you may encounter weird bugs and glitches related to pairing, functionality, or even gaming on your Oculus 2 headset.

The Meta Quest application is one of the fundamental things to check when the controllers won’t pair with Oculus Quest 2.

If you don’t have fresh batteries, feel free to test with any of your remotes or other electronics-compatible batteries to justify this concern as early as possible.

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This is the correct way to pair the Oculus Quest 2 controller to the Meta Quest app, and in case the process fails, there is much more to know.

So, before we begin, it’s recommended to take a quick look at the possible causes, summarized in a list at your disposal:

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When your Oculus Quest 2 controllers are not pairing, begin with a power circulation on your headset, controller, and Meta Quest app device.

However, the factory reset is an exceptionally helpful solution against any problems with your Oculus Quest 2 setup, hence, it has the highest chance of helping.

The pairing procedure actively requires the Meta Quest app, which is available for Androids and Apple devices, so if you haven’t got the app, download and install it.

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When you select the factory reset option, your Oculus Quest 2 will become unusable for a few minutes, during which you must remain patient.

No luck, I tried to charge it for 2 hours and it fully charges and all, but it lost short of 20% in 15 minutes in workrooms. So I have a couple of questions. What would be the next steps to send the headset for repair?How much would it cost if a replacement needs to be done?If possible what would be the approx ETA from spain? (I use them for work)Thanks!

The Oculus Quest headset carries the main operating system responsible for the pairing and all other functionalities of your controllers.

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When put like this, the possibilities don’t seem like much. However, many other factors are also involved, so we recommend reading the guide below.

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Thank you for getting back to us so quickly. We suggest that you reach out to support HERE to continue to help you and see what options are available to you. Spain is a supported country. The support team can answer any questions you have about the next steps, and how long it will take.

Q: How do I fix my Oculus Quest 2 glitching out?A: Restart the headset, ensure all software is updated, and check for any app-specific issues.

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To establish the pairing, you need your Oculus Quest headset (charged), the Quest controllers (sufficient battery), and the Meta Quest app.

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You will know when your headset is reset and ready to be set when the initialization prompts appear, so follow the instructions until the end.

That happened to mine but rather than sending it in, I am techy so decided to replace the internal battery myself.  I do not recommend it if you are not good with tools.  My video for how to do it is on youtube.https://youtu.be/hu4-Ly3eFTw

If everything else fails and you’re unable to pair your Oculus Quest 2 controllers, the culprit may be related to a system fault with the headset.

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In this method, we will take this approach one step further and also perform a power circulation, which is proven to resolve all minor glitches!

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The Oculus Quest 2 controllers are actively using replaceable batteries to pair with the Meta Quest app on your mobile and link with the headset.

The first and fundamental step is to verify that you’re pairing the controllers with the Quest VR headset the correct way.

Thanks for quick reply! I have been using the original link cable, elite strap and charger only, may be that I've played some long sessions connected to the computer?I realised that it actually charges to 95%, but it discharges to 80 in just a couple minutes and then keeps discharging at a really quick rate by just being in the quest home. I'm gonna try to leave it plugged for a couple of hours tomorrow and come back to you if that didn't worked. Thanks!

We are having the same issue with our Oculus. We have had it for almost 2 years. We use the original cord to charge and shut down completely when charging. We used to be able to play 2 full games of walkabout mini golf with 3 players but it shuts down after about 1 1/2 now.  Is there anyway to replace the batteries in these things??

Hey there, @ssshouston! We recognize that having a device that doesn't last as long as it should might be frustrating. Not to worry, we'll be happy to assist you and explore what options we can provide. Please give us a private message so that we can assist you further.

So, if you have a fresh pair of two AA batteries, now would be the best time to replace them to exclude this possibility entirely.

If your Oculus Quest 2 controller is not pairing or you’re witnessing an error, perhaps there is a bug that requires a complete system reboot.

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Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

Hence, issues may arise from any of these three separate connection instances, so you must inspect everything involved in the setup.

When the Meta Quest app is cleanly installed, and you’re signed in, you’ll have to pair the Quest 2 headset, and then you will have the opportunity to pair your controllers.

The complete reinstallation will guarantee the latest app version, fill in any missing files, and resolve any data corruption.

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