Solutions focused on improving workflows for more efficient and effective operations, better service and more just outcomes

A Record Management Systems (RMS) serves as an essential information hub and allows public service agencies to automatically log incident call information. The systems are tightly integrated with the CAD to capture typical fields such as ‘what’, ‘where’, ‘when’, ‘how’ and ‘to whom’. This automation of an every-hour process reduces the risk of data entry errors and the stress on dispatchers. ​

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The judicial system is migrating away from paper-based manual processes to improve efficiency, increase accessibility, and modernize operations. These applications help automate and streamline case management, document management, e-filing, records sharing, warrant request reviews, and more. ​There is also an increased focus on using modern technology for improving victim services by delivering customized notifications and resources automatically. ​

Versaterm CAD is an intuitive and customizable system with an integrated GPS-aided routing system for a more efficient and coordinated response. ​

Public Portal is a highly configurable public-facing website designed to take in complaints, compliments and feedback from the public.

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Digital Evidence Management System (DEMS) enables an accurate account of events for investigators or detectives when reviewing or presenting case evidence.

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Computer-aided dispatch (CAD) are workhorse mission-control systems that provide the visibility agencies need to make smart critical decisions. ​These solutions are evolving to improve standardization, incorporate new data sources, and increase transparency. The Next Generation 9-1-1 migration moves CAD from analog to digital which adds resiliency and the ability to process multiple communication modes. ​

Versaterm is a global public safety solutions company helping agencies transform their organizations. We have an ecosystem that enhances community safety by creating purposeful integrations across the public safety spectrum.​ Our strategy is focused on improving customer and user workflows for more efficient and effective operations that lead to better service and more just outcomes.​

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Versaterm CommunityReport reduces the burden for dispatchers and officers by capturing the relevant information into a report like an officer would

eJust efficiently, securely, and cost-effectively delivers precise case and charge information from the police through to the prosecution and court system.

Community members expect a certain level of service from organizations because the private sector made service excellence the standard. ​The same technology helps public safety agencies bring this type of care to their organizations. ​Applications support the management of the high volume of calls and incidents by automating certain communications. ​

Crime and forensic labs are increasingly using modern technology, including cloud-based platforms, for case management that provides a clear view of their operations. The software-as-a-service model helps them to improve efficiency and reduce costs. ​

Versaterm Mindbase offers a proactive and multifaceted approach to cultivating cultural health by empowering leaders to proactively detect personnel needs while preserving confidentiality using an always-on application.

Versaterm RMS offers seamless information management and allows a quick records entry process, enabling users to find the records they're looking for easily.​

FivePoint’s School Safety Solution makes it easier for your Threat Assessment Teams to recognize early warning signs, document information, and develop a plan to manage student well-being before a threat becomes imminent.

School safety requires integrated programs of early intervention and support to prevent violence and self-harm. A proactive approach to Behavioral Threat Assessment and Management (BTAM) includes removing silos of information and following best practices for identifying concerning behavior, investigating, assessing, and managing a student’s well-being.

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FivePoint Solutions’ CaseWorX platform is a case management solution for treatment courts, pretrial services, and probation that allows teams to increase productivity and reduce data errors.

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Recognizing potential problems before they develop allows supervisors to identify where closer observation and support are needed.  There are ways your agency can take a proactive approach to responder and dispatcher wellness, work to identify potential issues before they arise and leverage technology to assist in these efforts.

Komutel offers middleware for the transition from legacy 9-1-1 to NG9-1-1. The robust solutions enable dispatchers to allocate personnel quickly and safely while better preparing first responders with the right situational information and necessary resources.

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Access to real-time information is important for response and situational awareness. Public safety applications help monitor incidents, personnel, and resources. Data integrated from the CAD/RMS, GIS, and other sources support first responders in completing their duties efficiently and effectively while keeping themselves and their communities safe.

Versaterm CommunityConnect (formerly SPIDR Tech) enables agencies and prosecutors to provide automated customized updates and resources that support and notify individuals from the first call through their case resolution.

Emergency call handling is stressful and there is a multi-step process for answering and routing calls, such as determining the nature and location of the incident. Dispatchers must quickly assess the situation, capture key information, and provide the right response.​ Our solutions help eliminate the “swivel chair” integration experienced today for more accurate, efficient, and productive outcomes. ​

JusticeTrax allows for efficient, effective, and quality management of analytical and administrative data that staff can rely on for sound decision making.​

Versaterm CommunityConnect for Prosecutors enables prosecutors to provide automated customized updates and resources that support and notify individuals throughout the entire judicial process.

The partnership that we have with you does not end at go-live; rather it is at go-live that our customer service truly begins! Because we believe that true success is really measured by long-term success, we support our customers by developing strong relationships so that we are considered a partner - not a vendor.

Versaterm MRE provides a simplified, streamlined, and easy-to-navigate user interface that allows officers to quickly enter, modify, and complete reports. Tight integration with MDT, Mobile, and RMS.