If your tablet supports fast charging, Adaptive Fast Charging (AFC) is recommended. If your tablet is charging slowly, check that Fast charging is enabled on your device.

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Note: Before you try the recommendations below, be sure to check if your tablet’s software and related apps are updated to the latest version.

One of the most common causes of charging issues is debris lodged in the charging port. If debris such as dust or lint accumulates inside the charging port, the charging cable may be unable to properly connect to the charging terminals in the tablet. This may cause issues with charging.

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If there is no noticeable damage, try using another adapter or charging cable. You can also try connecting another device to your adapter or charging cable to check if it charges properly.

Insert a charging cable into the charging port of your tablet. The charging cable should fit snugly into the port and should not feel loose. Using a light, look inside the charging port to check for any damage.

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Physical damage such as a cracked screen or case may affect the performance of your tablet. You should also check your charging port for any signs of damage.

Check to see if there is damage to your adapter or charging cable. If you notice any issues such as cracks or exposed wires, immediately stop using the cable. Charging cables must fit snugly into the charging port and should not feel loose or ill-fitting. Disconnect and reconnect all charging cables, USB connectors, and charging ports, then re-check your connection.

Safe mode allows you to use your tablet on its original interface without third-party applications. This means that any apps or downloads affecting your tablet can be isolated and prevented from causing issues, allowing you to identify problems more easily. To find out more about how Safe mode works read our article on how to start your galaxy tablet in Safe mode.

There is a risk of causing damage to the internal circuits if a device is charged when there is moisture in the USB port or charger. When this is the case, your device will alert you of moisture or debris.

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If there are no issues with your adapter or charging cable, check to see if it is a problem with the power supply. Rather than charging your tablet with a notebook or PC, try using a power outlet.

Even if adapters or charging cables appear similar, their quality and charging speed may differ. To preserve your Galaxy tablet’s lifespan, make sure to use Samsung Authorized chargers and charging cables that are compatible with your tablet, as they are designed to maximize battery life. If you use products that are not specifically for the Galaxy Tab (travel chargers or standard chargers) or products that are not Samsung Authorized, your tablet may be damaged or may not charge properly.

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Wipe your tablet with a soft and clean cloth or leave it in a well-ventilated area to dry. If you experience charging issues even after completely drying your tablet, seek help from a professional engineer at an authorized Samsung Service Center.

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Step 2. Using a flashlight, look inside the charging port. If there is dust or debris near the metal terminal, cleaning is required.

There may be several reasons why your Galaxy Tab does not charge with a wired charger. In general, the most common issues are due to cables, chargers, or adapters being damaged or incompatible with the device. Additionally, dust or debris accumulation in the device charging port, cable, adapter, or PC may interfere with proper charging.

If your tablet still has power remaining, try a soft reboot. This will allow the tablet to reset its temporary memory and will help you determine if the problem is software related. To perform the reboot press and hold the Power and Volume Down keys until the tablet restarts.

* If none of the suggestions above resolve your issue, you can book a repair or visit your closest Samsung Service Center for further assistance.