People with a well-developed sense of self-awareness exude self-confidence. They’re also able to laugh at themselves, and feel no need to over- or underestimate their own abilities.

Executive protection teams are often in situations that are completely new. Changes of venue, tasks, expectations and many other aspects of the job are commonplace. Even the best Standard Operating Procedure are tested by non-standard situations. If there is confusion, the executive protection agent is the one everyone looks to make it all good again.

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In this blog, we outline the 10 traits that set apart high-performing executive protection agents from the less-great. Many are interrelated; all are important. When an individual agent displays most or all of these traits strongly, he or she would make a highly successful executive protection agent – and would also do well in many other fields.

One of the most significant benefits of police VR training is enhanced officer safety. Police officers often face dangerous situations in the line of duty, and training in a virtual environment can help mitigate the risk of injury or harm.

In traditional training, police officers may only have a limited number of opportunities to practice a scenario, which may not be enough to fully develop their skills. VR training allows officers to repeat scenarios until they have built muscle memory, increased their confidence, and reduced the risk of errors in real-life situations.

Executive protection is a service industry. It’s about helping other people to meet their needs, and it’s not about you meeting your needs.

Virtual reality training enables the simulation of highly realistic scenarios that have a life-like feel. This way, law enforcement agencies can effectively train officers in situational awareness and teach vital skills like de-escalation techniques.

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Executive protection agents must be able to work with people and build relationships in order to make things happen. The best agents are born networkers who lay the groundwork of solid connections everywhere from the C-Suite to the hotel kitchen. They find common ground where others find barriers, and they build good rapport wherever they can.

Empathy starts with being aware of other people’s feelings and then considers their feelings when we act. For the executive protection agent, these “other people” include not only the principal, but everyone else in his or her orbit – also other folks on the executive protection team.

When it comes to police VR training, the software usually costs anywhere from 50.000 to 200.000 USD to develop. The price depends on the complexity level, the number of scenarios and the type of project. For example, if you start off with a PoC version with basic VR training features and one simple script, you might be able to complete most of the work for less than 50.000 USD. But it all depends on the specific project, quite frankly.

As a police officer, John was trained to handle a variety of situations – from domestic disputes to high-speed chases. However, nothing could have prepared him for the fear and uncertainty he felt when he responded to an active shooter situation.

In order not to get burned out, executive protection agents need to be extremely good at balancing the demands and perks of the job with all the other parts of their lives. They also need well-managed programs, suitably staffed and led, and career opportunities that allow them to develop and grow.

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Another great benefit of virtual reality training is the ability to practice specific skills or scenarios repeatedly until mastery is achieved.

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Virtual reality (VR) has revolutionized the way we experience gaming, education, and entertainment. Now, it’s changing the way we train law enforcement officers. VR training solutions offer a unique opportunity to create safe and immersive simulations for police officers and law enforcement agents to hone their skills in various situations.

The second five traits focus on emotional intelligence, which is also essential for success in corporate executive protection. Daniel Goleman, who has written extensively on the matter, sums up some key concepts relative to EQ and leadership. We believe these traits apply just as well to EP agents as they do to CEOs.

So using virtual reality, departments can reduce training expenses while still providing officers with high-quality, immersive training.

Balancing the demands of a corporate executive protection work schedule with those of a significant other or young child can be difficult. There is a lot of time on the road, and although the work often seems glamorous and exciting, it can also get lonely. While working, executive protection agents are away from home, sometimes at someone else’s house with someone else’s children.

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You also need to invest in the infrastructure, meaning the virtual reality headsets, but that’s a relatively small price compared to the development itself. The most popular Meta Quest 2 devices are currently priced at around 399 USD, and you only need a few at most.

Empathetic executive protection agents thrive in international corporate settings. They pick up on verbal and nonverbal cues that express an individual personality, a corporate culture or an entire nation’s way of relating and doing business. They recognize the needs of others, and they act accordingly.

In addition to the hard skills that are most often discussed, successful executive protection agents possess a number of other characteristics that can be broadly described as soft skills or personality traits.

Successful executive protection agents also realize that this form of professional commitment has nothing to do with the interpersonal commitment that couples promise each other. Professional commitment is a one-way street. It’s not reciprocal, and it’s not about being the friend of the principal. It’s about doing the job we are tasked to do in the most professional way possible.

As our story shows, theoretical training just doesn’t cut it. With VR, officers can practically practice responding to potentially dangerous situations, such as active shooter scenarios or high-speed chases. But without any physical risk. This can help build confidence, improve response times, and save lives.

This data can be used to provide officers with feedback on their performance, as well as to develop targeted training programs that address specific areas of weakness. By using VR, departments can track officers’ progress over time and ensure that they are receiving the training they need to be effective on the job.

Executive protection agents doing close protection of a principal are, well, close to the principal. That closeness extends to all kinds of situations that never can be taught at an executive protection school. In addition to protecting principals as they conduct business, agents will often be there when the principal is traveling, enjoying time with family and friends, and just get on with his or her life. Complete confidentiality is expected in all matters.

Resourceful executive protection agents make do with what they’ve got, and always try to get the best outcome out of any situation. They’re creative problem solvers, adaptive and quick to think on their feet. They ask for what they need – and aren’t too shy to ask loudly if that’s what’s required to get the job done. They always have a Plan B and C, and they never act as if there is anything but Plan A.

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Executive protection agents need a high degree of self-regulation in order to stay open to change and deal with new or ambiguous situations. Good self-regulation helps them choose their words carefully – and gives them the option of thinking before reacting.

Many police departments and training centers in the U.S. have already implemented some form of virtual reality training. For example, the Monmouth County Sheriff’s Office in New Jersey introduced such a solution in 2021. Their VR training features realistic simulations that help improve and enhance police response during crisis situations.

VR police trainingQuest 2

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The first five traits are particularly significant for the special demands of the protective service industry. Since our overarching goals are to keep our principals safe, happy and productive no matter where their jobs and other interests take them, we must consistently come up with solutions to new challenges, and we spend a lot of time with principals without being their friends. It requires a certain kind of person to thrive in this context.

Successful executive protection agents do their jobs, and they help others in the corporate ecosystem to do theirs, too.  Because they are service minded, they know that if they make the principal’s executive assistant, chief of staff, speech manager or others look good, they too will look good – and the principal will be more likely to be safe, happy and productive.

In conclusion, there are many benefits to police VR training, including enhanced officer safety, cost-effectiveness, realistic scenarios, improved decision-making, increased efficiency, and better documentation. As VR technology continues to advance, it has the potential to revolutionize law enforcement training and provide officers with the skills they need to keep communities safe.

Life is full of stress, and bad things happen – also to good executive protection agents. Resilient executive protection agents aren’t the ones who never get into tough situations. We all do that. They’re the ones who cope with adversity and keep the mission on track no matter what. Helplessness is never an option.

Good executive protection agents realize that the security, privacy and productivity of the principal come first, and that the needs of the principal supersede their own needs. They are able to put their personal preferences aside and stand by the client no matter what – before, during and after the detail. The same extends toward the rest of the executive protection team.

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Fortunately, this was not a real-life situation but a VR simulation that John was participating in during his department’s training session. The simulation allowed him to experience the stress and chaos of an active shooter scenario in a safe and controlled environment, preparing him for the real thing. It also showed him the consequences of tardiness in such extreme situations.

VR training records data that can be analyzed to evaluate an officer’s performance and identify areas for improvement. What’s important is that information collected by an application is more accurate than an assessment made by a human, which can be burdened with error.

This helps to reduce the variability in training outcomes and increase the overall effectiveness of the training program. Consistent quality in VR training can help officers learn and develop skills at a faster pace too.

John had gone through extensive firearms training just a few weeks prior. But the sound of gunfire and screaming, the sight of blood and people running for their lives left him completely paralyzed with indecision. Before he managed to get his wits about him, one of the bullets pierced through his chest, threatening his life and making him completely unable to fight back.

They’re also excellent communicators who get their message across and have the persuasiveness to get their way more often than not. They can read a principal and a situation; they know when it’s time to fade into the background, when it’s time to engage in conversation; and they understand the difference between assertiveness and aggression.

Because VR training users actually participate in these situations in the virtual world, they can gain hands-on experience without facing real-world consequences. And experiencing the scenario in a realistic way increases knowledge retention and leaves a lasting impression.

Great executive protection agents also master another, very particular form of self-regulation. They are able to remain vigilant for hours on end when absolutely nothing is happening. Moment by moment situational awareness is key to protection.

Here, good executive protection agents understand that empathy is not always a two-way street. It’s not about us or our feelings, it’s about doing the job in the best way possible.

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The Los Angeles Police Department also introduced an advanced virtual reality platform for simulating emergencies and learning practical skills like de-escalation tactics. Here’s a short video about their project.

The empathy of good executive protection agents is controlled, not unrestrained. Controlled empathy enables the successful executive protection agent to temper warm compassion with cool calculation. We don’t drop protocols to please the principal. We recognize how people are feeling, and we acknowledge those feelings through our actions without losing site of the overall program objectives.

Through it all, good executive protection professionals must maintain their integrity and know their place. Sometimes it’s in the foreground and the principal wants to talk; often it’s in the background, and the principals has no need to be reminded of their board-mandated 24-7 protection services.

A self-motivated executive protection agent is a good executive protection agent. He or she maintains an optimistic outlook even when the chips are down. A high degree of motivation means the performance bar is always on the way up, and continual improvement is a way of life for the professional executive protection team.

It is variously called drive, initiative, perseverance and being proactive. Highly motivated executive protection agents don’t do the job for the money or the recognition. They achieve for the sake of achievement.

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95% of what we do in corporate executive protection is directly related to taking care of the client’s requirements for protection, productivity, comfort and overall well-being. The other 15% of the time is spent writing up after-action reviews and expense reports. Yes, this adds up to more than 100%. See the notes on work-life balance below.

While executive protection agents might sometimes stay at five-star hotels and eat at three-star Michelin restaurants, they are also the ones who clean up before the principal arrives and make sure there’s plenty of the principal’s favorite water in the car. Some people get the service mentality, others don’t. It’s not so much about being servile as it is taking ownership of the job and consistently adapting to the client’s needs.

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In this article, we’ll explore the advantages of VR police and law enforcement training solutions, the challenges of developing such software, and the steps necessary to build the future of law enforcement training. Let’s start with a story.

Executive protection professionals must know their strengths as well as their weaknesses. In addition to being clear on their own goals and motivation, they must be able to recognize how their own moods and emotions impacts others.

Virtual reality training is also consistent in the quality of instruction across all trainees. In traditional learning, the quality can vary depending on the instructor’s experience, skill level, and teaching style. With VR training, the scenarios and simulations are pre-programmed to ensure that each trainee receives the same level of instruction and feedback.

If you’re considering developing a virtual reality training application for your business or organization, please message us. We’ll get back to you with a free 60-minute consultation to help you determine how to best use this exciting technology to your advantage.

Psychologically, resilient executive protection agents are able to navigate through emotional turmoil without turning into a shipwreck. They exude a calm sense of urgency whether everything is business as usual or the situation has leapt into emergency mode. They have the skills and the mindset to counterbalance negative emotions with positive ones. Even when others are succumbing to negativity and pessimism, resilient agents know how and where to dig deep to find more optimism.

The mental habit of thinking ahead is another characteristic of a resourceful executive protection agent, for as Seneca pointed out several thousand years ago, “luck is what happens when preparation meets opportunity.” Good executive protection agents make their own luck – and deliver superior results – through forward thinking. Their approach resembles that of a chess player as they are used to thinking several moves ahead so that they can shape outcomes proactively rather than deal reactively with adverse situations. Forward thinking is an important aspect of quality executive protection.

Traditional law enforcement training can be expensive, requiring travel, equipment, and facilities. In contrast, virtual reality training can be done remotely and eliminates many of these costs. All you need to invest in is a few VR headsets and the software itself. After that, you can pretty much use the VR training program as many times as you need with no further costs.