If you’re using fixed camera assignment, Assign a user to a specific camera. Alternatively, if you’re using self-assign camera assignment, see Set up self-assign camera assignment.

Dock the camera and remove it from the system through AXIS Body Worn Manager. This resets the camera to factory default. Add the camera to the system again. See Reset camera.

Remove the extension system controller that you want to force remove, see Remove an extension system controller. If the extension system controller is in state Unavailable, it stays in the device list, but is grayed-out.

Reestablish the connection between the body worn system and the existing cameras. see Allow cameras back into the system.

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With wireless broadcast, a camera can start recordings on other cameras. You can now adjust the signal strength for the broadcasts in the camera profile.

Continues to record after the camera user has stopped the recording. The camera still indicates that the recording has been stopped.

The camera usage report shows information about how each user has used their assigned camera for the past 30 days. This includes, for example, start and stop recording, undock and dock, power on and off, and audio mute.

Remember to re-configure the backup when the system restore is done. The previous backup system controller is now where you access AXIS Body Worn Manager. You also need to replace the malfunctioning system controller with a new one.

The body worn system comes with a set of standard features out of the box. The cloud extensions are a set of additional cloud-based capabilities.

By default, the Axis logo is included as an overlay in the recordings. To hide or show the overlay, go to Settings > Camera > Logo in video overlay and turn off or on Show Axis logo in video overlay.

Cloud extensions. The body worn system comes with a set of standard features out of the box. The Cloud extensions are a set of additional cloud-based capabilities that, for example, give you improved location data performance. You can choose to enable Cloud extensions in AXIS Body Worn Manager at any time. However once enabled, Cloud extensions can't be turned off without resetting the system. See Cloud extensions for more information.

Also see Monitor system controller storage and Check how long a camera has been undocked for more help on how to identify potential problems.

Clean the connectors on the camera and the pogo pins in the docking bay. For instructions, see Cleaning in the camera’s user manual at help.axis.com..

You can force remove a camera from the body worn system if the camera is lost or damaged beyond repair. This option is available only when the camera is in state Undocked. To force remove a camera requires access to the highest security level in the body worn system, permitted using the Super admin passphrase. To force remove a camera:

When you use the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the prebuffer memory can get full.

Dock the camera in another docking bay, where other cameras don’t have this problem. If the camera starts to charge or offload files, the original docking bay is faulty and the docking station should be replaced.

You can also include the continuously updated position for a recording as an overlay in the video. To turn this on, go to Overlay in the camera profile and turn on Position.

The body worn system allows you to import your camera users’ data from a CSV UTF-8 (Comma delimited) file. This is the most efficient way to add new users, as well as update usernames and camera profiles for existing camera users with a user ID.

The system controller is the central integration and management point of the body worn solution. It controls that evidence is transferred from the body worn camera to the content destination in a secure way.

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The replacement camera enters Recovering state. It can remain in this state for up to 30 minutes. The camera then reboots and starts to upload the recordings to the content destination. When the process is complete, you can assign a user to the camera, which is ready for use.

The time and time zone of your body worn system must always match the time and time zone of the content destination. See Adjust date and time.

The body worn system detects new device software versions when they are released. A notification appears in AXIS Body Worn Manager.

Use the serial number to locate the system controller in the list. You can find the serial number on the underside of the system controller, or on the label on the system controller box.

Remove the rubber stopper in front of the SD card holder. Then pull the holder slightly forward, lift up, and carefully remove the microSD card from the broken camera.

You can manually backup the system at any time instead of waiting for the scheduled backup. This ensures that all your data and settings can be saved on demand. To manually start the backup, go to Settings > System > System backup and click Backup now.

For some body worn systems, the hardware is installed in different locations, and for others, the entire system is in the same room. You can choose between globally self-assigning any camera available in the whole body worn system, or locally self-assigning a camera at the same location as the card reader:

We collect anonymous data on how users interact with our products and how our products perform. This way we can improve our products and the user experience. We don’t collect any personal data. Please refer to our Privacy Policy for details.

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In AXIS Body Worn Manager, you can check how long a camera has been undocked. This can, for example, give you an indication that a camera is lost or needs a device software upgrade.

Enter your current password and your new password. The current password is only required if you’re changing the root account.

Click the camera and go to the Battery health tab. To get an indication of the battery status, check how many times the camera has shut down in the last 30 days, and how many hours it was used in the last session.

The connection with the content destination also requires that the network communication is working properly. This can include proxy, firewall, and anti-virus configuration.

You can record the geographical position of the camera. The recorded location data enables content destinations to show the camera’s movement as a track, or as a single location on a map. This information can then be used to identify where an incident took place and to get a clearer picture of the whole course of events. The feature has two modes:

You can allow a camera, that is in safe mode, back into the system. This requires access to the highest security level in the body worn system, permitted using the Super admin passphrase.

There is currently no camera ready for use. A camera is ready for use when it has enough storage and battery, and it has the same AXIS OS version as the rest of the system.

To connect the camera to a holster sensor in the daily use, undock the camera and make sure that it’s in the holster sensor’s range within 10 minutes after undocking. Under normal circumstances the range is 5–10 m (16–33 ft.).

Connect the RFID reader to the system controller. Wait for the LED on the reader to light up green, which takes about 15 seconds. The reader now has the correct device software and is ready for use.

You can create bookmarks in a recording making it easier to find the most relevant information later. The bookmarks are shown on the timeline in AXIS Body Worn Assistant video player where you can skip back and forth between them. Bookmarks are a part of the recording’s metadata which means that they can also be used in a similar way in the content destination.

Disables the main body worn camera's recording button (used to start and stop recordings) when the mini cube sensor is connected. Select this option if you want to use the recording button on the mini cube sensor only.

In combination with prebuffer, automatic recording activation ensures that the whole incident is captured without the need for the camera user to manually start a recording. You can set up cameras to start recording automatically using:

If the connection to the content destination is lost, a possible solution is to replace the current connection file with a new one. The connection can get lost when the content destination gets a new IP address, or when certain configurations are changed in the content destination.

The link speed between the system controller and the docking station is low. This can cause problems offloading recordings.

Dock the camera in another docking bay, where other cameras don’t get this alert. If the alert disappears, the original docking bay is faulty and the docking station should be replaced. If the alert remains, the camera is faulty and should be replaced.

When a camera hasn’t been docked for 8–12 weeks, the certificate eventually expires and the camera enters safe mode. An expired certificate could indicate that the camera has been misplaced.

To reestablish the connection between the camera and the system, click the camera and follow the on-screen instructions. See Allow cameras back into the system.

The region determines where your metadata is stored. For more information about metadata, see Evidence data and metadata in AXIS Body Worn Live user manual.

If the system controller that you created the system on has failed, you may need to replace the system controller and restore the system, see Restore a system with a single system controller.

The Allow access to recordings setting lets you decide whether the camera user can view recordings in AXIS Body Worn Assistant, or not. You can turn it on or off in the camera profile. To turn off access to recordings:

Adjusts the reach of the wireless broadcast signal. The stated distances are applicable for open, outdoor spaces without any obstructions.

You can remove a camera both docked and when it’s in use. If you choose to remove the camera when it’s in use, all content is transferred, and the camera is removed after it’s docked. When the content transfer is complete, the camera is reset to factory default with the latest uploaded device software.

Open the video you want to categorize. Select one of the predefined categories. See Category and notes for more information.

The Super admin passphrase provides extra security for the body worn system. System critical actions, for example restoring the system, require verification with the Super admin passphrase. It is also required when reestablishing the connection between the body worn system and cameras that are in safe mode. The passphrase can’t be changed.

A recording transferred to AXIS Case Insight is associated with a user. The AXIS Case Insight user corresponds to the person wearing the camera, the camera user. The association makes it easier to search for and collect recordings made by a specific person, for example when you create a case.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

We recommend that you reset the extension system controller from AXIS Body Worn Manager, see Reset extension system controller.

The camera user taps a self-assign tag on an RFID reader connected to the system. The system then assigns the user to an available camera. LEDs on the self-assigned camera flash green to indicate that the user can undock the camera.

Double-tap the right side of the video to go one frame forward. Double-tap the left side of the video to go one frame backward.

Name your body worn system. This makes it easier identifying it in your content destination and in different cloud services, and when you receive email notifications about critical system events. You can change the system name under Settings in AXIS Body Worn Manager.

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The time it takes to receive the first GPS position after starting the camera depends on the outdoor environment. For example, tall buildings and humidity in the atmosphere can increase the time it takes to get the first GPS position.

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Before you connect AXIS Body Worn Assistant to your body worn camera for the first time, the body worn system administrator must pair your camera user with AXIS Body Worn Assistant on the mobile device.

If you can’t access the body worn system through AXIS Body Worn Manager, you can reset each extension system controller by accessing them separately:

A holster sensor detects unholstering to automatically trigger video recording. In combination with prebuffer, this feature ensures that the whole incident is captured without manual activation. This feature requires pairing the camera user with a Yardarm holster sensor.

After completing the pairing, check the pairing status for the holster sensor under Paired equipment. Green status shows that the pairing is registered in the body worn system.

Clean the connectors on the camera and the pogo pins in the docking bay, see Cleaning in the camera’s user manual at help.axis.com. If the alert remains when you dock the camera, continue to next step.

Use camera profiles to apply the same camera settings to a group of users. You can for example create different profiles for the day and night shifts. A default camera profile is assigned to new users.

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Tap the self-assign tag on the RFID reader to register it. Keep tapping until all the dots in the user interface turn yellow.

You can reset an extension system controller to factory default settings by removing it from the body worn system, see Remove an extension system controller.

Open the video you want to add notes to. Add your notes. The notes are saved when you leave the Information view. See Category and notes for more information.

Internet access to download the app. Updates also require internet access. Internet access isn’t required to run the app.

We have added the AXIS logo as an overlay for all cameras. You can turn it off in Settings > Camera > Logo in video overlay.

Always initiate all body worn system maintenance, such as resetting the system or removing a camera, from AXIS Body Worn Manager.

You can force remove an extension system controller from the body worn system if it’s lost or damaged beyond repair. This option is available only when the extension system controller is in state Unavailable. Force removing an extension system controller requires access to the highest security level in the body worn system, permitted using the Super admin passphrase. To force remove an extension system controller:

To make the camera start recording when it receives a broadcast from another camera, turn on Receive wireless broadcast.

The prebuffer has dedicated space on the camera storage. When you use the maximum resolution 1080p in complex scenes with a lot of movement, or in low light, the prebuffer memory can become full. If the memory gets full, it results in a slightly shorter prebuffer time than configured.

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The content destination stores and manages your recordings and metadata. A content destination is for example an EMS (evidence management system), a VMS (video management system), or a media server. The Axis body worn solution supports a number of different content destinations.

Content destinations normally accept recordings from camera users and cameras that have been removed from the content destination. But if this isn’t supported, and you remove users or cameras in the content destination instead of in AXIS Body Worn Manager, recordings might not be transferred from the system controller. If this happens, you can download the recordings that weren’t transferred to a USB storage device.

Now you can use standby mode on W102 and W120 as well. With standby mode, the camera automatically enters power saving mode when it’s not recording. This extends the operating time but can’t be combined with prebuffer. You turn on standby mode in the camera profile.

To use a body worn camera in another system, you must first remove the camera from your current system. Then you can add the camera to the new system.

When you place a camera in the docking station, the docking station charges the camera’s battery, and the camera connects to the system. The system controller then seamlessly transfers all data from the camera to the content destination of your choice. The system controller also keeps the cameras up-to-date with the latest device software and settings, and monitors the health of the Axis body worn solution.

When you use standby mode, it takes about one second for the camera to start recording when you press the recording button.

You can also include RFIDs for each user. This means that if you’re using self-assign camera assignment, you can associate RFID tags with all the users at once, instead of pairing each self-assign tag individually.

The high settings use less compression and increase sharpness, which results in a higher bitrate. These settings are suitable for incident based recording.

Post-processing – Unprocessed (no automatic gain control, noise reduction) audio in stereo. Suitable for post-processing applications when you want to apply your own signal processing algorithms off-line or require audio that hasn’t been optimized in any way. Post-processing results in a higher bitrate and a much lower audio level than without optimization.

Support for the features and settings described in this section varies between camera models. This icon indicates that the feature or setting is available only for some camera models.

Go to the AXIS Camera Station Pro Integrator Guide for help on how to integrate an Axis body worn system with AXIS Camera Station Pro.

You can export data for all your camera users to a CSV file. This can be useful when you need to make changes to your system that require a system reset, but you still want to keep all the user data. After the system is reset, and all the changes are made, you can just import the user’s data back into the system again, see Import users.

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All content destinations require a connection file to integrate with the Axis body worn system. The connection file is generated in your content destination. For information about how to generate the connection file, check the user help in your content destination.

In the unlikely event that the system controller where you initially created the system malfunctions, you can restore the system. Restoring a system with more than one system controller is different from restoring a system with a single system controller:

Select the power line frequency that is used in your region. With the right frequency, there is less image flicker. The American regions usually use 60 Hz. The rest of the world mostly uses 50 Hz. If you're not sure of your region's power line frequency, check with the local authorities.

The System restore key is an important security feature. The body worn system requires a System restore key for certain operations. These operations include for instance, reestablishing the connection between the body worn system and the existing cameras, after replacing a system controller that has failed. Download the System restore key to your computer and store it in a secure location.

Replace the network cable between the docking station and the system controller. If the message disappears, the cable is faulty and should be replaced. If the message remains, continue to next step.

Install the holster sensor and unholster to make sure the pairing was successful. The recording LED on the camera should light up red.

You can combine unholster detection with wireless broadcasts. A camera that is paired with a holster sensor can receive wireless broadcasts, but it can’t broadcast signals.

AXIS Body Worn TV Dashboard is an Android TV app that shows real-time status of the cameras in the body worn system. Install the app on a TV in the room where camera users pick up and return their cameras, to give them relevant and straightforward information. The app shows:

To start using AXIS Body Worn Assistant, you have to pair the camera user with AXIS Body Worn Assistant. You generate a QR Code® and a PIN code in AXIS Body Worn Manager, and scan and enter them in AXIS Body Worn Assistant. This results in a secure pairing.

Fall detection triggers video recording automatically when the person wearing the camera falls. In combination with prebuffer, this feature ensures that the whole incident is captured without manual activation.

The camera vibrates and beeps at regular intervals when recording is off. This is mainly suitable for continuous recording since it reminds the user to start recording again, for example, after taking a break. Select a preferred interval for the periodic reminder. Turn on Escalating to gradually increase the frequency of the reminders.

All body worn cameras in the body worn system get the same date and time as the system. By default, the date and time is synchronized with an NTP server provided by DHCP.

The camera certificate expires in less than a week if the camera isn’t docked. A camera with an expired certificate enters safe mode the next time it’s docked.

Dock the camera in another docking bay, where other cameras don’t get this alert. If the alert disappears, the original docking bay is faulty and the docking station should be replaced. If the alert remains, the camera is faulty and should be replaced.

Starts to record when the camera user undocks the camera and continues to record until they dock it again. The camera user can’t use the recording button to stop the recording. If the user turns off the camera the recording stops. When they turn on the camera, the recording automatically starts. The recording button can still be used to create bookmarks or stop a live stream.

Install the latest device software version. You can download device software from axis.com. We support different AXIS OS tracks for the body worn system. This lets you choose the track best suited for your system, whether you want all the latest features from the Active track, or you prioritize stability from the Long-term support (LTS) track. For more information, see Device software.

The Dashboard gives you an overview of your devices and system health. It also highlights any issues that require attention. If there are any issues the page gives you easy access and help to fix the problem.

A replacement camera of the same model as the one that is broken. If the replacement camera is already added to the system, you need to unassign and remove it from the system before you start.

You can customize the app to, for example, show or hide user names, show warnings for cameras that have been undocked for longer than a work shift, or highlight when cameras change state between docked and undocked.

The system controller is not a storage device. The storage in the system controller is used as a buffer when content is transferred from a camera to the content destination. The body worn system only works when it’s connected to a content destination, where the recordings are stored.

The camera vibrates at regular intervals while recording. This works as a reminder as well as a confirmation that the camera is recording. This is mainly suitable for incident based recording. Select a preferred interval for the periodic reminder.

When AXIS TW1201 Mini Cube Sensor is connected, the indicator behavior is applied to the sensor’s front recording indicator.

You can add more than 40 cameras to your system by adding more system controllers. The extension system controllers become instances of the existing system. All settings are inherited from the system to the extension system controllers. You manage the users and cameras that are added to the extension system controller through AXIS Body Worn Manager. For information on how to extend your system by adding more system controllers, see Extend the system.

Turn on Standby mode for the camera users through the camera profiles in AXIS Body Worn Manager. The cameras then enter standby mode by default when they’re not recording.

After you have addressed any of the above issues, go to System controllers , click the system controller and click Retry transfer. Don’t restart the system controller.

We support different AXIS OS tracks for the body worn system. This lets you choose the track best suited for your system, whether you want all the latest features from the Latest (active) track, or you prioritize stability from the Long-term support (LTS) track. Through assisted device software upgrade you get notifications whenever there’s a new version on the track that you’ve chosen.

The system is supported by different types of content destinations such as evidence management systems (EMS), video management systems (VMS), and media servers. You can use the Body Worn Integration API to integrate with any third party VMS or EMS. Go to axis.com/developer-community to join the Axis Developer community, and get access to the Body Worn Integration API documentation.

Go to Body worn integration Genetec for help on how to integrate with Genetec Security Center, and AXIS Optimizer Body Worn Extension for help on how to integrate with Milestone XProtect®.

Signed video adds a cryptographic checksum into each video frame which is then signed by the Axis device ID. This allows video to be traced back to the camera it originated from, so it’s possible to verify that the recording hasn’t been tampered with after it left the camera, without proving the chain of custody of the video file. You can verify your video files using AXIS File Player, see Verify the authenticity of your recording.

The camera state changes from Adding to Docked or Charging when a camera has been added. It can take a couple of minutes.

Make sure the network cable between the docking station and the system controller is properly connected. If the message remains, continue to next step.

When a pairing between a camera user and AXIS Body Worn Assistant is removed from the body worn system, it still remains in AXIS Body Worn Assistant. To replace the existing pairing in AXIS Body Worn Assistant, see Remove existing pairing.

For AXIS W120, the holster sensor icon lights up white to show that the pairing started. For the other camera models, the Wi-Fi® connectivity LED pulses yellow. Wait for the icon or LED to light up green​​​​​​​​, which indicates a successful pairing (can take up to 20 seconds). The icon or LED lights up red​​​​​​​ if the pairing failed.

To be able verify the authenticity of your recording, Signed video must be on when the video is recorded, see Signed video.

latest device software version available. You can download it at axis.com. To get access to device software you need a My Axis account.

Double press – Starts to record when the user presses the button twice. This setting also applies to AXIS TW1201 Mini Cube Sensor if it’s connected to the camera.

Fixed camera assignment is selected in the system setup wizard. Changing to self–assign camera assignment requires a system reset.

State: the camera’s current state. If the camera is docked, you see at which system controller it’s docked. If the camera is undocked, you see how long it’s been undocked.

Connect a functioning docking station to the same docking station port on the system controller. If the message disappears, the original docking station is faulty and should be replaced. If the message remains, continue to next step.

We recommend that you use 7-Zip, which supports AES-256 encrypted archives, to extract the downloaded recordings. Your default zip application might not support archives from the body worn system.

You can assign cameras to users in two ways. With Fixed camera assignment every user is manually assigned to a specific camera. With Self-assign the camera user taps a self-assign tag on an RFID reader, connected to the system, to pick up any available camera. It is not possible to switch between Fixed and Self-assign without resetting the system. With Self-assign you can assign users to cameras locally or globally in the system. This option is available under Settings once you’ve completed this setup. See Assign a user to a camera for more information.

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Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.

The connection file connects the body worn system to the content destination. The content destination is where your recordings and metadata are stored and managed. The body worn system is locked to a content destination once connected to it. To change to another content destination, you need to reset the body worn system first. See Content destinations for more information.

Clean the connectors on the camera and the pogo pins in the docking bay, see Cleaning in the camera’s user manual at help.axis.com. If the alert remains when you dock the camera, continue to next step.

Automatic detection of new device software versions requires cloud extensions and that the system has access to *.bodyworn.axis.cloud.

Barrel distortion is a lens effect that makes the image appear curved and bent outwards. With Barrel distortion correction you get a straighter image.

Choose whether the camera user is allowed to stream to AXIS Body Worn Live, or not. For more information, see Enable live streaming in the AXIS Body Worn Live user manual.

The device software version report shows the current device software version for all cameras and system controllers that belong to the body worn system right now. You can choose to also get information about previous versions for all devices, including those that are no longer part of the system. This provides traceability and a historical overview of the system. It makes it possible for system administrators to keep track of the status of a device throughout its lifetime.

AXIS Body Worn Live is a service that lets body worn camera users stream live video to the AXIS Body Worn Live web application.

Select Create a new system if you are configuring a single system controller setup, or if you are configuring the first system controller in a multi system controller setup. Select Extend an existing system if you want to add more system controllers to your existing system. In this step you can also choose your preferred language for the body worn system.

Access the extension system controller containing the system backup (enter the IP address of the system controller in a web browser).

If a camera gets broken or destroyed but the internal storage is undamaged, you can recover the recordings using a card reader and another camera of the same model.

Categories and notes contain additional information about a recording. This information can for instance help investigators or evidence management systems when building a case, or when managing files. You can add a category and notes to a recording using AXIS Body Worn Assistant, while the recording is on the camera.

Restart the system controller, see System controller. Logs and recordings remain intact on the system controller storage during the restart.

You can use certificates for authenticating devices on a network, and enable encrypted web browsing using HTTPS. We recommend that you use HTTPS to securely connect to your body worn system. See Allow HTTPS only.

The system backup saves all your settings to an extension system controller. It lets you restore the body worn system in the unlikely event that the system controller, on which the system was initially created, malfunctions. The backup includes all users, camera profiles, camera assignment, and system settings. The backup is updated automatically every 24 hours. System backup is available for systems with more than one system controller.

The body worn system administrator assigns the camera user to a specific camera. The camera user always uses the same body worn camera. See Assign a user to a specific camera

Go to the AXIS Case Insight System Integrator Guide for help on how to integrate an Axis body worn system with AXIS Case Insight.

Go to the AXIS Camera Station 5 Integrator Guide for help on how to integrate an Axis body worn system with AXIS Camera Station 5.

Track – Continuously records the camera’s geographical position throughout the whole recording. Track mode is available only if supported by the content destination.

Makes other cameras nearby start to record when this camera starts to record. The other cameras must have Receive wireless broadcast turned on.

To be able to restore the body worn system, you must have configured the system backup first. For instructions, see Configure the system backup.

Setup through remote desktop solutions isn’t supported. The RFID reader must be connected directly to the computer that you use for accessing AXIS Body Worn Manager.

Wireless broadcast allows cameras to activate recording on other cameras that belong to the same body worn system and that are located nearby.

Reset the extension system controller to factory default (this doesn’t apply to the system controller that the body worn system was initially created on), using one of the following methods:

When one camera starts recording, it broadcasts a wireless signal to other cameras. The broadcast lasts for 10 seconds. Cameras that receive the broadcast automatically start recording too.

If the extension system controller has a newer device software version than the existing system, you’re asked to either upgrade the existing system, or to downgrade the extension system controller.

The connection between the camera and the docking station is bad. The camera is docked incorrectly. The docking connectors are dirty or worn out.

A device software upgrade takes effect immediately. All system controllers in the system are upgraded. When the upgrade is done, the system restarts. Cameras that are in use are upgraded the next time they are docked.