Gevitz N. From “Doctor of Osteopathy” to “Doctor of Osteopathic Medicine”: A title change in the push for equality. J Am Osteopath Assoc. 2014;114(6):486–497. doi:10.7556/jaoa.2014.099

Empathy starts with being aware of other people’s feelings and then considers their feelings when we act. For the executive protection agent, these “other people” include not only the principal, but everyone else in his or her orbit – also other folks on the executive protection team.

The empathy of good executive protection agents is controlled, not unrestrained. Controlled empathy enables the successful executive protection agent to temper warm compassion with cool calculation. We don’t drop protocols to please the principal. We recognize how people are feeling, and we acknowledge those feelings through our actions without losing site of the overall program objectives.

Psychologically, resilient executive protection agents are able to navigate through emotional turmoil without turning into a shipwreck. They exude a calm sense of urgency whether everything is business as usual or the situation has leapt into emergency mode. They have the skills and the mindset to counterbalance negative emotions with positive ones. Even when others are succumbing to negativity and pessimism, resilient agents know how and where to dig deep to find more optimism.

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What is the role of a protectionagent

Both attend four years of medical school and complete their training in the same residency programs. Doctors who want to be board-certified in a specialty will take similar tests for certification, regardless of their designation as an MD or DO.

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Executive protection agents must be able to work with people and build relationships in order to make things happen. The best agents are born networkers who lay the groundwork of solid connections everywhere from the C-Suite to the hotel kitchen. They find common ground where others find barriers, and they build good rapport wherever they can.

Executive protection professionals must know their strengths as well as their weaknesses. In addition to being clear on their own goals and motivation, they must be able to recognize how their own moods and emotions impacts others.

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In addition to the hard skills that are most often discussed, successful executive protection agents possess a number of other characteristics that can be broadly described as soft skills or personality traits.

Stark JE. A historical perspective on principles of osteopathy. International Journal of Osteopathic Medicine. 2013;16(1):3-10. doi:10.1016/j.ijosm.2012.10.001

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Osteopathic doctors (DOs) and medical doctors (MDs) both receive rigorous, traditional medical training. DO education strongly emphasizes the "whole person" approach, taking into consideration the environmental and spiritual factors that shape a person. DOs also receive extra training in a hands-on manipulation technique to help diagnose and treat certain ailments.

Successful executive protection agents do their jobs, and they help others in the corporate ecosystem to do theirs, too.  Because they are service minded, they know that if they make the principal’s executive assistant, chief of staff, speech manager or others look good, they too will look good – and the principal will be more likely to be safe, happy and productive.

Physicians with DO degrees should not be confused with non-medical osteopaths, who have no medical background and are trained solely in body manipulation. They not only lack the skills to treat medical conditions, but they are also barred from using the DO designation in the United States.

There is a lot of overlap in the training involved in becoming an osteopathic doctor and a medical doctor, but there are some differences as well.

95% of what we do in corporate executive protection is directly related to taking care of the client’s requirements for protection, productivity, comfort and overall well-being. The other 15% of the time is spent writing up after-action reviews and expense reports. Yes, this adds up to more than 100%. See the notes on work-life balance below.

Ahmed AH, Schnatz PF, Adashi EY. Allopathic and osteopathic medicine unify GME accreditation: A historic convergence. Fam Med. 2019;49(5):374-7.

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Osteopathic doctors are specially trained in osteopathic manipulative treatment (OMM). "Manipulation" in this case is a general term used to refer to several different techniques in which the DO uses their hands to apply pressure or force to the body. OMM is one way that DOs treat structural and functional issues in the bones, joints, tissues, and muscles of the body.

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Resourceful executive protection agents make do with what they’ve got, and always try to get the best outcome out of any situation. They’re creative problem solvers, adaptive and quick to think on their feet. They ask for what they need – and aren’t too shy to ask loudly if that’s what’s required to get the job done. They always have a Plan B and C, and they never act as if there is anything but Plan A.

A self-motivated executive protection agent is a good executive protection agent. He or she maintains an optimistic outlook even when the chips are down. A high degree of motivation means the performance bar is always on the way up, and continual improvement is a way of life for the professional executive protection team.

By contrast, doctors with a DO designation practice osteopathic medicine, a medical discipline that emphasizes the treatment of illnesses through the manipulation and massage of the bones, joints, and muscles. While some people will describe it as "alternative medicine," a physician with a DO degree is held to the same standards as an MD.

People with a well-developed sense of self-awareness exude self-confidence. They’re also able to laugh at themselves, and feel no need to over- or underestimate their own abilities.

Medical doctors (MDs) and osteopathic doctors (DOs) are two types of physicians who can practice in all medical specialties. Both use modern and scientifically proven medical treatments, including medication and other interventions, to treat illness.

They’re also excellent communicators who get their message across and have the persuasiveness to get their way more often than not. They can read a principal and a situation; they know when it’s time to fade into the background, when it’s time to engage in conversation; and they understand the difference between assertiveness and aggression.

The philosophy behind osteopathic medicine is centered around a "whole person" approach to care, emphasizing wellness and prevention as opposed to just treating an illness.

Life is full of stress, and bad things happen – also to good executive protection agents. Resilient executive protection agents aren’t the ones who never get into tough situations. We all do that. They’re the ones who cope with adversity and keep the mission on track no matter what. Helplessness is never an option.

Empathetic executive protection agents thrive in international corporate settings. They pick up on verbal and nonverbal cues that express an individual personality, a corporate culture or an entire nation’s way of relating and doing business. They recognize the needs of others, and they act accordingly.

Executive protection teams are often in situations that are completely new. Changes of venue, tasks, expectations and many other aspects of the job are commonplace. Even the best Standard Operating Procedure are tested by non-standard situations. If there is confusion, the executive protection agent is the one everyone looks to make it all good again.

DOs and MDs both often attain board certification through the American Osteopathic Association or the American Board of Medical Specialties (only for MDs). Board certification typically involves a combination of written, practical, and simulator-based tests. Boards also require continuous lifelong learning competencies.

By Jennifer Whitlock, RN, MSN, FN Jennifer Whitlock, RN, MSN, FNP-C, is a board-certified family nurse practitioner. She has experience in primary care and hospital medicine.

Doctors who have an MD degree practice allopathic medicine, a term coined during the early 19th century to differentiate homeopathy (which uses natural substances to stimulate the immune system) from science-based medicine.

Executive protection agents doing close protection of a principal are, well, close to the principal. That closeness extends to all kinds of situations that never can be taught at an executive protection school. In addition to protecting principals as they conduct business, agents will often be there when the principal is traveling, enjoying time with family and friends, and just get on with his or her life. Complete confidentiality is expected in all matters.

Through it all, good executive protection professionals must maintain their integrity and know their place. Sometimes it’s in the foreground and the principal wants to talk; often it’s in the background, and the principals has no need to be reminded of their board-mandated 24-7 protection services.

Side by side, MD and DO degrees are virtually identical, allowing those carrying the distinction to practice the full scope of medicine in the United States and 64 other countries. The same does not apply to physicians who have attained their DO degrees abroad. These degrees are not recognized in the United States.

In this blog, we outline the 10 traits that set apart high-performing executive protection agents from the less-great. Many are interrelated; all are important. When an individual agent displays most or all of these traits strongly, he or she would make a highly successful executive protection agent – and would also do well in many other fields.

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The mental habit of thinking ahead is another characteristic of a resourceful executive protection agent, for as Seneca pointed out several thousand years ago, “luck is what happens when preparation meets opportunity.” Good executive protection agents make their own luck – and deliver superior results – through forward thinking. Their approach resembles that of a chess player as they are used to thinking several moves ahead so that they can shape outcomes proactively rather than deal reactively with adverse situations. Forward thinking is an important aspect of quality executive protection.

Association of American Medical Colleges. Active physicians with a doctor of osteopathic medicine (DO) degree by specialty, 2015.

Balancing the demands of a corporate executive protection work schedule with those of a significant other or young child can be difficult. There is a lot of time on the road, and although the work often seems glamorous and exciting, it can also get lonely. While working, executive protection agents are away from home, sometimes at someone else’s house with someone else’s children.

Traditionally, doctors of osteopathic medicine have pursued careers in family medicine. In recent years that has changed, with graduates now pursuing a wider range of medical and surgical specialties.

OMT is a hands-on technique that involves moving a person's muscles and joints to help diagnose, treat, and prevent certain common conditions, usually musculoskeletal. Patients can often leave the visit with symptom relief after having OMT performed.

The first five traits are particularly significant for the special demands of the protective service industry. Since our overarching goals are to keep our principals safe, happy and productive no matter where their jobs and other interests take them, we must consistently come up with solutions to new challenges, and we spend a lot of time with principals without being their friends. It requires a certain kind of person to thrive in this context.

Executive protection is a service industry. It’s about helping other people to meet their needs, and it’s not about you meeting your needs.

In order not to get burned out, executive protection agents need to be extremely good at balancing the demands and perks of the job with all the other parts of their lives. They also need well-managed programs, suitably staffed and led, and career opportunities that allow them to develop and grow.

While executive protection agents might sometimes stay at five-star hotels and eat at three-star Michelin restaurants, they are also the ones who clean up before the principal arrives and make sure there’s plenty of the principal’s favorite water in the car. Some people get the service mentality, others don’t. It’s not so much about being servile as it is taking ownership of the job and consistently adapting to the client’s needs.

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Executive protection agents need a high degree of self-regulation in order to stay open to change and deal with new or ambiguous situations. Good self-regulation helps them choose their words carefully – and gives them the option of thinking before reacting.

Successful executive protection agents also realize that this form of professional commitment has nothing to do with the interpersonal commitment that couples promise each other. Professional commitment is a one-way street. It’s not reciprocal, and it’s not about being the friend of the principal. It’s about doing the job we are tasked to do in the most professional way possible.

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It is variously called drive, initiative, perseverance and being proactive. Highly motivated executive protection agents don’t do the job for the money or the recognition. They achieve for the sake of achievement.

The second five traits focus on emotional intelligence, which is also essential for success in corporate executive protection. Daniel Goleman, who has written extensively on the matter, sums up some key concepts relative to EQ and leadership. We believe these traits apply just as well to EP agents as they do to CEOs.

Good executive protection agents realize that the security, privacy and productivity of the principal come first, and that the needs of the principal supersede their own needs. They are able to put their personal preferences aside and stand by the client no matter what – before, during and after the detail. The same extends toward the rest of the executive protection team.

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Osteopathic medicine is one of the fastest-growing healthcare professions in the country. DOs account for approximately 11% of doctors in the United States.

The main difference is that osteopathic doctors also receive extra training in osteopathic manipulative medicine (OMM), a hands-on method for diagnosing and treating patients. Osteopathic doctors have additional training to perform osteopathic manipulative therapy (OMT) during the visit.

Here, good executive protection agents understand that empathy is not always a two-way street. It’s not about us or our feelings, it’s about doing the job in the best way possible.

While this was considered a major difference in the past, MD programs now actively embrace the approach, educating doctors to look beyond the symptoms and to integrate mind and body in a more holistic and thoughtful way.

Great executive protection agents also master another, very particular form of self-regulation. They are able to remain vigilant for hours on end when absolutely nothing is happening. Moment by moment situational awareness is key to protection.