Hi @Spazz508, We see that you're having issues with connecting your device to your PC. We want you to have one of the most memorable VR experiences ever, so we definitely want to get this issue resolved as soon  as possible. First we just need to ask you a few questions:

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We want to also let you know that some PCs aren't compatible to all devices. Here is more information on the compatible PCs: click this  link to see all compatible PCs. We're looking forward to hearing back from you!

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Thank you, my problem was solved. I wanted only to let you know (in case anyone else needs the tip) that I had to reset the headset to factory settings (as I was instructed through an email from metas support).

Hello @Nuthor! Thank you so much for reaching out to us regarding logging into your account through the PC app. We would love to help you get back into your account through your PC. We are sure you must be eager to get back into PCVR. We appreciate you trying some basic troubleshooting steps on your own. We would also like to suggest you try to repair the PC app and try the basic troubleshooting steps listed below.

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Hey there @Nuthor! We are delighted that you managed to find a resolution to your issue. If you have any queries regarding the future, feel free to contact us anytime. We are always here to assist you! Wishing you a fantastic day ahead.

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Thank you, my problem was solved. I wanted only to let you know (in case anyone else needs the tip) that I had to reset the headset to factory settings (as I was instructed through an email from metas support).

Hello @Spazz508, reaching out to see were you still having issues with your device connecting to PC. If this issue is still ongoing, please do not hesitate to reach out to us, we're always here to help!

Hi there, @Alexcopaxa. We want to be sure to provide you with the best assistance possible. Can you please elaborate a bit more on the issue that you're encountering? Are you having trouble logging into your account? We look forward to assisting you and getting your issue resolved, and we hope to hear from you soon!