Our strategic planning process involves collaborating with your executive team to develop a detailed, forward-looking plan that addresses your current needs and anticipates future growth.

All our support teams are based locally, ensuring rapid response and world-class IT management services. We do not outsource, so you always deal with the same dedicated professionals.

Our commitment doesn’t end there. We consistently meet or exceed our SLA’s 96.4% of the time. With NENS, you’re assured of swift, efficient IT support in Boston whenever you need it.

Get support for all of your team’s information technology needs with 24/7 computer support in Boston. With additional backup and disaster recovery initiatives, ensure that your business is prepared for any potential IT issues.

Whether it’s troubleshooting software issues, assisting with hardware problems, or providing user training, our team is dedicated to delivering fast, effective solutions. With NENS Helpdesk Support, your business benefits from reliable, responsive, and personalized IT support.

We meet or exceed our SLA 97.2% of the time, with an average response time of 1.6 rings and Level 1 ticket resolution in 40 minutes, showcasing quality and consistency each and every time.

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IT support is crucial for businesses looking to thrive in today’s economy. With our four levels of managed IT support, we tailor solutions to your needs, allowing you to focus on business growth. NENS ensures that computer support isn’t just reactive but proactive, aligning with your business objectives and driving efficiency.

Our team consists of highly skilled engineers, consultants, helpdesk staff, and cybersecurity specialists. We provide expert support tailored to your specific needs.

FDOT District Four Champion:Claudette De Los Santos, Bicycle, Pedestrian and Complete Streets Coordinatorclaudette.delossantos@dot.state.fl.us

With real-time monitoring, rapid response, and continuous oversight, we keep your systems running smoothly, minimizing downtime and maximizing productivity. Trust NENS to deliver reliable IT support anytime, day or night.

We help businesses of all sizes. Whether you need IT support for small business or network services for your enterprise, we can create a solution that suits you.

FDOTs Highway Safety Grant Program awards subgrants to traffic safety partners that undertake programs and activities to improve pedestrian and bicycle safety through the reduction of serious injuries and fatalities resulting from traffic crashes. Subgrants may be awarded for assisting in addressing pedestrian and bicycle safety deficiencies, expansion of an ongoing activity, or development of a new pedestrian and bicycle safety program. For more details, please visit: http://www.fdot.gov/safety/3-Grants/Grants-Home.shtm.

We assess your existing IT infrastructure, identify opportunities for improvement, and outline actionable steps to enhance performance, security, and efficiency. Regular reviews and updates ensure the plan remains aligned with your evolving business objectives.

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Visit www.AlertTodayFlorida.com  to learn more about Florida’s Focused Initiative to Improve Pedestrian and Bicycle Safety.

Our dedicated account and technical managers oversee this alignment, ensuring that your IT support in Boston is always in sync with your aspirations.

With transportation security issues becoming more complex, it’s important that we maintain our focus on the comprehensive application of education, enforcement, engineering, and emergency response countermeasures. This combination has proven to be the most effective method of crash mitigation and fatality reduction nationwide.

Our experience with business IT support helps us to resolve all issues as quickly and efficiently as possible, delivering fast and highly efficient Boston IT support.

Our proactive approach ensures your IT environment remains secure, efficient, and reliable, allowing you to focus on your core business activities with confidence.

Thank goodness for NENS and the IT crew! NENS was able to come into my computer remotely and fix everything! The engineers are so helpful and skilled! What a relief to have this talent available for our business.

Alert Today Florida’s High Visibility Enforcement Program is designed to increase awareness of, and compliance with, traffic laws and regulations that protect the safety of pedestrians and bicyclists on Florida’s roads. High Visibility Enforcement is a traffic safety approach designed to educate on safe driving, walking, and biking behaviors and to increase compliance with traffic laws. The goal of this data driven enforcement program is to reduce traffic crashes resulting in serious and fatal injuries to pedestrians and bicyclists.The Florida Department of Transportation (FDOT) provides funding for contracts to law enforcement agencies in priority counties to conduct high visibility enforcement operations in areas with the highest representation of traffic crashes resulting in serious or fatal injuries to pedestrians and bicyclists. High visibility enforcement funds are intended as a crash mitigation tool. High visibility enforcement details are designed to reduce unsafe behaviors of all road users, including motorists, pedestrians, and bicyclists. If your agency is interested in participating in this high visibility enforcement program, click here to submit an application https://alerttodayflorida.com/HVE

Monitor help desk performance, NOC outcomes, and project efficiency with the assistance of our most experienced IT support experts.

We perform routine checks, apply necessary patches, update software, and optimize your infrastructure to ensure peak performance. By staying ahead of potential problems, we help reduce the risk of unexpected downtime and costly repairs.

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NENS has been delivering exceptional IT services for over 30 years. Our dedicated team provides comprehensive IT solutions, ensuring your business remains secure and ahead of the competition.

Applications will be accepted until funds are exhausted. If you have any questions about the high visibility enforcement program please contact us at ped.bike.safety@iptm.org.

For over 30 years, our IT support in Boston has helped numerous enterprises get better value from their business technology and resolve frustrations.

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Responsiveness is the backbone of effective tech support. At NENS, we pride ourselves on our unparalleled response times. Imagine having access to a team that answers your call in just 1.6 rings.

For more complex problems, our skilled engineers are available for onsite support, ensuring hands-on troubleshooting and immediate resolution. This dual approach guarantees comprehensive coverage, allowing us to address any IT challenge promptly.

The comprehensive application of education and enforcement combined with engineering and emergency response elements has proven to be the most effective method of crash mitigation and fatality reduction.Florida’s Pedestrian and Bicycle Safety Coalition is a diverse group of federal, state, local, and public partners, and stakeholders are charged with implementing goals, objectives, and strategies within the PBSSP. Those are broken out into the following seven emphasis areas:

Alignment with your vision is crucial for our managed IT support in Boston. NENS champions this with our six-quarter IT strategic roadmap. We collaborate with your executive team, ensuring that tech support initiatives align seamlessly with your business’s goals.

The NENS team was not only flexible and quite agile in thinking about the different solutions but also became experts in new technology alongside my team.

We proactively identify and resolve potential issues before they impact your business, providing you with peace of mind.

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Each Emphasis Area is led by a Goal Leader who is charged with directing the implementation of key strategies to drive down traffic crashes resulting in serious or fatal injuries to pedestrians and bicyclists.

Specialized industry knowledge can be a game-changer. NENS offers tech support with unique expertise in Life Sciences, Biotech, and Financial Services sectors. We understand the intricacies of these industries, and their scaling, security and supports needs.

When you choose NENS, you’re not just getting computer support in Boston; you’re gaining a partner who understands the nuances of your industry.

With NENS, you get the flexibility and reliability of both remote and onsite support, ensuring your business operations run smoothly and efficiently.

The PBSSP supports the Florida Transportation Plan, Florida's Strategic Highway Safety Plan, and Florida's Highway Safety Improvement Program.

When it comes to providing dependable IT support in Boston, cybersecurity is critical. We elevate our tech support by exceeding best-practice cybersecurity standards. Our comprehensive efforts include employee cybersecurity training, next-generation antivirus software, and 24/7 monitoring. We do more than just resolve computer issues; we protect your business assets from evolving threats.

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Our knowledgeable and friendly helpdesk staff are available to resolve technical problems, answer questions, and offer guidance, ensuring minimal disruption to your operations.

Providing timely responses to inquiries from the press, government officials, and the public is a crucial function of the Florida Department of Transportation. You can find recent press releases, public notices, media contacts, links to our social media pages and newsroom.

Florida’s focus on the safety of pedestrians and bicyclists is a dynamic and coordinated effort that includes many individuals and partners. Implementation of the PBSSP is guided by the Statewide Champion for Pedestrian and Bicycle Safety.

Updated in October 2021, Florida's Pedestrian and Bicycle Strategic Safety Plan (PBSSP) is the state's five-year comprehensive implementation plan to drive down traffic crashes resulting in serious or fatal injuries to pedestrians and bicyclists through goal-oriented decision-making, data-driven investments, and strategic resource allocation.

The Florida Department of Transportation’s goal is ZERO traffic fatalities. Why? Because we believe that EVERY LIFE COUNTS! That’s why every effort is being made to ensure the safety, mobility, and accessibility of all road users regardless of mode of transportation, age, ability, or socioeconomic status.

Ensure uninterrupted workflows with our proactive IT support, boasting 97.2% SLA compliance and 40-minute ticket resolution.