Service: item sent to invoicing address even though item was clearly requested to be sent to a different address (as per requisition).Our response: Thank you for your feedback. Having looked at the original emailed order, the instructions for the invoice address were clear - but the address at the bottom of your email did not state that it was in fact a delivery address; We apologise for any oversight on our part. We are pleased to advise a credit was raised to cover the cost of carriage for you. Kind regards, the Seton team.

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*Orders to non-mainland UK locations and non-stock items (such as bulky, heavy or hazardous goods) may be subject to delivery charges. In the unlikely event that your order incurs additional charges, you will be contacted by our Customer Service Team at the point your order is being processed.

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Assembly

To learn more about dispatch, delivery and returns, please visit our Delivery Information page or call us on 0800 316 9700.