In support of the agency’s mission, drones are used for a variety of public safety and emergency response purposes. In 2023, DHSES flew 144 missions. The graphic below provides additional information to include the categories of operations conducted.

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DHSES, like many government agencies across the country, maintains a UAS Program to safely and effectively support the agency’s mission. In compliance with Federal Aviation Administration (FAA) rules governing the use of small (< 55 lbs.) unmanned aircraft systems, DHSES has obtained a Certificate of Authorization (COA). All DHSES drone pilots have obtained the FAA’s Remote Pilot Certificate and regularly engage in training or UAS operations to maintain flight proficiency.

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DHSES will provide this training to interested partners, including state and local public safety and other government agencies. The training only occurs at approved training venues, to include the State Preparedness Training Center (SPTC) and the State Fire Academy.

Any UAS recorded data captured by agency personnel deemed irrelevant or immaterial to the UAS mission or another public safety purpose will be purged no later than 30 days after completion of the UAS mission and is not retained by the agency. All DHSES UAS pilots are required to complete an annual Privacy Policy training.

Unmanned Aircraft Systems (UAS) or drones, have emerged as an important and effective tool for emergency response and other public safety purposes.

Members of the public who wish to file a complaint stating their privacy rights have been violated during a DHSES drone operation may complete the following UAS Privacy Complaint Form below and submit it to [email protected] for further review, and action if necessary.  Please be aware this process is solely for DHSES operations and is not intended to be the complaint process for any other federal, state, or local UAS activities.

To assist state and local public safety agencies in achieving safe UAS operations, DHSES has developed a training program. This training provides first responder and public safety officials with the information and guidance to develop their own UAS programs, maintain proficiency with UAS systems and technologies, and ensure UAS operators remain aware of relevant policy changes.

In accordance with DHSES’ mission, drones are used for a variety of public safety and emergency response purposes including, but not limited to:

DHSES also hosts an annual Public Safety UAS Summit which brings federal, state, and local public safety professionals together to have meaningful conversations and share best practices on safe UAS operations.

DHSES recognizes the importance of conducting UAS operations in a manner that does not infringe on individuals’ privacy rights. To protect these rights, DHSES has adopted a Privacy Policy and designated a Privacy Officer to ensure agency operations follow federal and state laws related to privacy, civil rights, and civil liberties.

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