This software can give you surfacing, vehicle information and hosts of other information that a police officer might want to know.  Officers can approach a situation with critical information needed to make informed, smart decisions and keep everyone safe. It is effective in helping agencies and officers alike by giving them real-time, actionable intelligence to help and aid in effective deployment and policing.

But, for the officers, all they need to know is that they can put all this information into one place on whatever device they choose. They can rest assured that the information is cross-linked and tracked throughout the system, meaning the chain of evidence is always secure and intact. This provides full accountability to the officers, agency, and community.

A RAND study found that use of force by police officers dropped if the officers wearing cameras kept the cameras recording for the officers’ whole shift. In Miami-Dade County, Florida, researchers found a 19% reduction in police officers using physical force against citizen resistance, and civil cases against the police department for use of force dropped 74%. [50][47]

On June 7, 2021, U.S. Deputy Attorney General Lisa Monaco, directed the ATF, DEA, FBI, and U.S. Marshals “to develop and submit for review” body-worn camera policies in which agents wear cameras during “(1) a pre-planned attempt to serve an arrest warrant or other pre-planned arrest, including the apprehension of fugitives sought on state and local warrants; or (2) the execution of a search or seizure warrant or order.” [63]

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Law enforcementCADsoftware

So, what else does CivicRMS have to offer? Here is a list of the modules to help your agency get full use of our software.

With CivicEye, you can search hundreds of millions of records in a matter of seconds. CivicRMS provides real-time solutions and access to law enforcement data throughout the local, state, and federal levels. What you get is real-time integration of reporting data from any law enforcement agency, real-time watches and notifications, and extensive real-time graphics, reports, and charts.

Law enforcementcase managementsoftware

University of Oklahoma professor of law Stephen E. Henderson states that the use of police body cameras may be psychologically damaging to officers because “nobody does well to be under constant surveillance.” [21]

When you have to pursue an investigation, it is important that you are handling all of the information that you gather properly and safely. If you handle information poorly or don’t maintain a high level of security during the investigation, that information could get into the wrong person’s hands.

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With access to our powerful, cloud-based solutions, CivicEye can help law enforcement agencies improve training and case support, and collaborate with other agencies using law enforcement data sharing.

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The CivicRMS is also very adept and useful for tracking evidence. With CivicRMS, you can track evidence from the time it is brought in, all the way up until the trial. This not only helps with the compliance end of it, but it also makes it easier for prosecutors to gather all the information they need to win cases electronically and streamline efforts seamlessly.

Police investigationsoftware

Assaults on police officers were 14% higher when body cameras were present. Some people may respond negatively or violently to being filmed by police, especially those who may be under the influence of drugs or alcohol, or who are suffering from mental health problems. [18]

Equipping police departments with body cameras is extremely expensive, as forces have to budget not only for the camera but also for ancillary equipment (such as a car charger or mount), training, data storage facilities, extra staff to manage the video data, and maintenance costs. Baltimore Police entered a body-worn camera program in 2016 for $11.3 million. As of June 25, 2020, the costs had tripled to $35.1 million. [26][59]

In Baltimore, Maryland, an officer was convicted of fabricating evidence and misconduct in office after being caught by body-worn cameras planting fake drug evidence. [14][49]

CivicEye RMS has high-quality data-linking capabilities that can help you map your relationships, and connect people with relevant records and information in less time and with less effort, making it a law enforcement software that is at the forefront of its field.

Other potential health and safety issues include head and neck injuries, electric shock or burns from faulty or damaged equipment, and the spread of contagious infectious diseases if the units are shared. [20]

Pat Lynch, president of the Police Benevolent Association of the city of New York, state officers “are already weighed down with equipment like escape hoods [gas masks], Mace, flashlights, memo books, ASPs [batons], radio, handcuffs and the like. Additional equipment becomes an encumbrance and a safety issue for those carrying it.” [17]

It is important to have secure software for a variety of reasons. First, it helps protect your computers from malware and any other security threats. Next, it can prevent data loss or threat. Law enforcement agencies have long been a target for criminal cyber attack. To stop these attacks, the software helps to protect the sensitive information that your officers or servers hold. You avoid legal liabilities with a secure solution like CivicEye.

As of Oct. 29, 2018, 36 states and the District of Columbia had specific legislation about the use of police body cameras. At that time, another four states had pending body camera legislation. However, by July 14, 2022, the most recently available survey, all but six states had body camera specific legislation: Alabama, Alaska, Maine, Mississippi, Rhode Island, and West Virginia. [45][64]

Though linking people and data can be difficult, it’s very important for law enforcement investigations and an important need in law enforcement investigation software. Whether you are dealing with a criminal investigation or fraud, you will likely uncover relationships between individuals and pieces of information you need to locate all parties involved to perform a complete investigation.

With a comprehensive records management system and interactive dashboards with real-time information, you are sure to get the information you need out of your law-enforcement database software. With a powerful search engine that is faster and more robust than others on the market, your professionals will be able to search by person, contacts, identification, scars, tattoos, and locations.

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Officers in the United Kingdom and Queensland, Australia echoed this benefit, stating some abusers plead guilty because they knew there was video footage evidence against them. [52][53]

When an officer wearing a camera arrives at a domestic violence scene, the camera is able to record the immediate aftermath of the attack, including injuries the victim has suffered, as well as victim statements that may be more honest than later statements once victims remember emotional and financial ties to their abusers. Victims may also feel more secure in their testimony with video evidence backing up their statements. [51][52]

Former Spokane, Washington police chief Frank Straub notes that “every day we are exposing persons challenged by mental illness, autism, developmental disabilities, addiction, etc. We are creating and making public recordings of their illness and potentially creating life-long consequences.” [22]

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Another privacy fear, according to the ACLU, is that police body cameras will be worn as “roving surveillance devices that track our faces, voices, and even the unique way we walk” that could be used “to track, classify, and discriminate against people based on their most personal, innate features.” [62]

The law enforcement software also includes a real-time dashboard that includes searches made by whom, for what, and what the results were. Not to mention, it automatically tracks non-reporting agencies.

Recording police encounters with the public could lead to the public exposure of private medical conditions such as mental illness. Victims of crimes such as rape or domestic abuse may be further traumatized by recordings. Informants or witnesses may fear reprisal from criminals. People being arrested may fear the damage of public exposure, such as being fired from a job. [17][19][34]

Amid the Black Lives Matter protests after the death of George Floyd, a June 2020 Reuters/Ipsos poll found 92% of Americans wanted federal police officers to wear body cams. A July 2020 University of Maryland School of Public Policy survey found 90% support for all police officers being required to wear body cameras, including 85% of Republicans, 86% of independents, and 94% of Democrats. [54][55]

We know that law enforcement investigations require a lot of work from a lot of different parties, and different cases require different pieces of information. So, why not use a software that can be a comprehensive, all-in-one law enforcement software to gather data? CivicEye delivers software that will increase efficiency and allow more time for your professionals on the streets and in the field.

You can rest assured that CivicEye keeps your information secure and out of the wrong hands. It works with multi-tier security, access control, and reporting. All queries into the software are logged and authenticated, and there is full transaction tracking and auditing. Our software is also highly scalable, meaning it can work for your agency no matter the size or how you plan to grow in the future.

CIvicEye also has drug integration and documentation tools to help fight the war on drugs, while also having a master database for vehicle searching. Our software also has infection control capabilities to help mitigate risk and increase public safety from COVID-19 and other infectious diseases.

In part 4 of this series, we'll wrap up our thoughts on the history of Computer-Aided Dispatch while also considering what lies ahead.

The advantage starts from the imported entry from CAD. An officer can review any information that is obtained by dispatch, and begin their incident report from that data. Then, when the officers on scene record their information, including what they observed and what actions they took, the software immediately goes to work.

Police report writingsoftware

Freelaw enforcement software

For the best in law enforcement software, you need to look no further than CivicEye. CivicEye delivers an end-to-end law enforcement software that empowers law enforcement agencies to increase their efficiency and aid in investigations with advanced data sharing capabilities to work with other departments across jurisdictional boundaries.

Law enforcementinvestigative tools

CivicEye has Computer Aided Dispatch (CAD) with data that is replicated to our secure CJIS-compliant cloud and distributed real-time to law enforcement. It is securely accessible on any device. Our law enforcement software program has tools that are particularly useful when officers out in the field are working with third-parties, like private investigators or other law enforcement agencies.

In a perhaps extreme but cautionary example, in Oct. 2018 a Staten Island, New York, officer’s body camera burst into flames while the officer was wearing the device. He was luckily not injured, but the department was forced to recall thousands of cameras. [61]

With the ability to quickly search huge amounts of data in the law enforcement software, CivicEye helps law enforcement agencies get the information they need for better transparency and community policing. When you are looking for the best law enforcement software programs, CivicEye provides it all. Our law enforcement database software can support any size agency working with an array of documentation systems and transform it into a modern, efficient cloud-based technology to help improve performance.

In today’s day and age, law enforcement agencies need a strong digital infrastructure and law enforcement software to help manage their day-to-day operations and to keep their communities safe. Prior to records management software and the internet age, police agencies used inefficient paper-based processes to keep their records in order. This was difficult, as it made it harder for departments in different jurisdictions, states, or at the federal level to share information.

One such barrier is fear of retaliation. A U.S. Justice Department report notes that some “people will be less likely to come forward to share information if they know their conversation is going to be recorded, particularly in high-crime neighborhoods where residents might be subject to retaliation if they are seen as cooperating with police.” [23]

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In the six months since body cameras were deployed in Burnsville, police recorded video for almost every domestic violence case, something former chief deputy of the Dakota County Attorney’s Office, Phil Prokopowicz, finds useful. He states that camera footage “can be influential in resolving the case in terms of negotiations. The defendant gets to see the act and know what will be displayed in front of the jury. The documenting of those first moments is very critical to those types of cases, as well as any admissions that may occur as officers are entering.” [51]

With this efficiency, your officers are in the field longer. Rather than heading back to the office to fill out paperwork, officers can access the information they need via a laptop in their patrol cars, securely storing all data, while sending all their information and case file straight to the prosecutor.

The cameras also protect police officers against false accusations of misconduct. In San Diego, California, the use of body cameras provided the necessary evidence to exonerate police officers falsely accused of misconduct. The number of severe misconduct allegations deemed false increased 2.4% with body camera footage, and the number of officers exonerated for less severe allegations related to conduct, courtesy, procedure, and service increased 6.5%. [11]

Elliott Knetsch, prosecutor for the city of Burnsville, Minnesota, whose police department uses body-worn cameras, states, “When the cops are called and come through the door, the victim is very happy and relieved to see them. They feel safe. They tell the officer what happened. That statement given right at that moment is more likely to be the truth than what comes out even half an hour later, when the implications of what has happened start to set in.” [51]

According to the Bureau of Justice Assistance, “[t]he video and audio recordings from BWCs [body-worn cameras] can be used by law enforcement to demonstrate transparency to their communities; to document statements, observations, behaviors, and other evidence; and to deter unprofessional, illegal, and inappropriate behaviors by both law enforcement and the public.” [41]

Former chief of police Ken Miller of Greensboro, North Carolina, says that if citizens “think that they are going to be recorded every time they talk to an officer, regardless of the context, it is going to damage openness and create barriers to important relationships.” [23]

Many police departments, especially smaller departments with smaller budgets, have suspended body-worn camera programs citing rising costs of the cameras, maintenance of the programs, employees, and data storage. [27][28][29][30][60]

Law enforcement agencies often need data from the past to solve crimes of the present. For example, you might need some more information about a person’s past if you want to uncover where that person might be right now. To get information about a person’s past, a law enforcement software like CivicEye can help provide a comprehensive background check on individuals.

A trial in Edmonton, California, found that body-worn cameras had an insufficient battery length for daily policing, especially in cold weather when battery life diminished more quickly. [9]

Not everyone needs the same solutions. To perform records management in the best way for your agency, CivicEye provides customizable data collections methods. From small, rural public agencies to giant law enforcement agencies in big cities, CivicEye has the tools you need to perform an investigation while sticking to your budget.

If you are interested in CivicEye, contact us for a free trial today. With 24/7/365 expert support, we are here to help you keep the public safe around the clock. We offer chat, phone and email support, as well as a knowledge base for training and troubleshooting. And, our customer service is a U.S-based, dedicated in-house support team so you are never on your own.

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A sheriff’s office in Virginia stopped using body cameras due to the unreliability of their on-off buttons and poor integration with their IT systems that resulted in the system inaccurately matching camera footage to the officer wearing the camera. [31]

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Police body cameras (also called body-worn cameras) are small cameras worn on a law enforcement officer’s chest or head to record interactions between the officer and the public. The cameras have a microphone to capture sound and internal data storage to save video footage for later review. [37][41]

Video recorded from police body cameras can be used to train new and existing officers in how to perform during difficult encounters with the public. The Miami Police Department has been using body cameras for training since 2012. Former police major Ian Moffitt states, “We can record a situation, a scenario in training, and then go back and look at it and show the student, the recruit, the officer what they did good, what they did bad, and [what they can] improve on.” [17]

Police body worn cameras offer transparency and accountability to the public, which is an attempt to “mend that frayed relationship between the police and the community,” according to former New York Governor Andrew Cuomo. [56][57][58]

Our law enforcement software can also support large media files, meaning information can be collected via an array of sources including dash cams, surveillance cameras and body cams. This way, officers can create complete records with maps, pictures, and video captured.

After the police shooting death of Michael Brown on Aug. 9, 2014, in Ferguson, Missouri, President Barack Obama requested $263 million to fund body camera programs and police training on Dec. 1, 2014. As a result the Department of Justice (DOJ)  implemented the Body-Worn Camera Policy and Implementation Program (BWC-PIP). Between fiscal year (FY) 2015 and FY 2019, the BWC-PIP gave over 493 awards worth over a collective $70 million to law enforcement agencies in 47 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. Agencies in Maine, Montana, and North Dakota have not been awarded federal body camera funding. [38][40][42][43][44][46]

Police body cameras provide visual and audio evidence that can independently verify events. In Texas, a police officer was fired, charged with murder, and sentenced to a $10,000 fine and 15 years in prison after body-worn camera footage contradicted his initial statement in the Apr. 2017 shooting of an unarmed youth. [12][48]

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With software that includes important and extensive historical records, you can uncover all the patterns to help solve your investigation. Some of the records accessible include past criminal records, aliases, addresses, phone numbers, asset records, previous citations and gang affiliations.

In Phoenix, Arizona, complaints against officers wearing cameras decreased 23%, while complaints against officers not wearing cameras increased 10.6%. [13]

Police body cameras are in use around the world from Australia and Uruguay to the United Kingdom and South Africa. [19][32][35][36]