If you’re unable to resolve the issue with the shipping company, email support@uvcleanhouse.com and we’ll get to the bottom of it!

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Please contact us as soon as possible within the 30-Day Return Policy at: support@uvcleanhouse.com and we'll work with you to either arrange a replacement or full refund, with shipping costs covered within 2 business days.

Use the same powerful light disinfecting technology trusted by hospitals, laboratories, food, air, and water purification for decades. The Glow Tower and Glow Trolley are our most powerful and widest reaching UV-C room cleaning products. Shine UV-C disinfecting lights into large areas cleaning surfaces and the air in spaces up to 20' x 20' (up to 400 ft²) with the Glow Tower and 28' x 28' (up to 800 ft²) with the Glow Trolley in a 360º disinfecting cleaning angle.

BONUS: Ultimate Business bundle includes FREE GIFTS of 1 x Glow Box 2.0 and 3 x Glow Wands for portable on-the-go cleaning so cleaning is quick and easy no matter how big or small the task.

To be eligible for a return, your item must be returned new and unused in its original packaging and condition that you received it.

To arrange a return please email support@uvcleanhouse.com with your account information, order number, product information, the reason for the return, and whether you would prefer a refund or exchange. We will reply with return processing details so you can use it to ship your product back to our warehouse.

Glow Trolley Laboratory Testing Report Glow Trolley FCC Declaration of Conformity Certificate Glow Trolley Specifications SummaryGlow Wand

Returns that are damaged, soiled, altered, or otherwise unacceptable as determined by UVClean in its sole discretion, may not be accepted. Items returned with missing parts, inserts, or packaging will not be accepted under any circumstances.

Tracking Number: After you place an order, you'll receive an email confirmation with your order number. When your items are shipped out, you will receive an automatic notification from the system via email or SMS providing you with a tracking number via a separate email. Please allow at least 12 hours for the tracking information to update before reviewing your shipment status.

Glow Tower and Glow Trolley are easy and safe use with wireless remote control operation in any room of the home or office. Pick the deep cleaning interval appropriate for your needs: 15, 30, or 60 minutes. Enjoy simple, hands-free, chemical-free, eco-friendly cleaning - all at just the push of a button. Don't just clean, UVClean.

Processing Times: Once we receive your order, we start working on it right away! All orders are subject to verification and approval and may take up to 2 business days to process before shipping. Please note we do not ship on Saturdays, Sundays, or holidays. Orders placed on Friday after 3pm PST, Saturday, or Sunday will be processed by our warehouse the following business day.

Return shipping costs are the responsibility of the customer. All returns must be pre-authorized by one of our agents prior to shipping. Contact us prior to returning the item. We will provide you with detailed instructions on our return process as contained within this policy. Items sent back to us without first requesting a return will not be accepted.

Lost Packages: For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company provided in your tracking information. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.

To be eligible for a return, your item must be returned new and unused in its original packaging and condition that you received it.

Unexpected Delays: In some (rare) instances the delivery may take longer than the standard shipping times stated above due to reasons beyond our control

Returns that are damaged, soiled, altered, or otherwise unacceptable as determined by UVClean in its sole discretion, may not be accepted. Items returned with missing parts, inserts, or packaging will not be accepted under any circumstances.

To arrange a return please email support@uvcleanhouse.com with your account information, order number, product information, the reason for the return, and whether you would prefer a refund or exchange. We will reply with return processing details so you can use it to ship your product back to our warehouse.

For non-defective and non-damaged items, return shipping costs are the responsibility of the customer. All returns must be pre-authorized by one of our agents prior to shipping. Contact us prior to returning the item. We will provide you with detailed instructions on our return process as contained within this policy. Items sent back to us without first requesting a return will not be accepted.