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Losses due to return fraud, including returning stolen merchandise, merchandise purchased with counterfeit money or used merchandise, may creep up on you throughout the year. Require customers seeking a return for cash to produce a receipt for the item(s). If they don't have a receipt, offer store credit or an exchange instead. Be sure to enforce this policy 100 per cent of the time to reduce return fraud.

Create and post policies outlining acceptable use of company property. This informs employees with good intentions and may deter those who might be tempted to commit theft or fraud. Make sure the policy plainly describes the disciplinary actions that will occur if an employee is caught stealing from the company.

If you suspect employee theft is responsible for losses in your organization, download this cheat sheet. You'll learn six things you need to do when you have reasonable grounds to suspect an employee of stealing.

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Employers can show that they value their employees by paying them an adequate wage. Underpaid employees may turn to stealing to fill financial gaps or because they feel they deserve to be paid more. In fact, higher wages are actually tied to lower employee theft.

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A long-term method for loss prevention is to ask customers for a piece of identification when they make a return or exchange. This helps you spot patterns of frequent or unusual return behavior. You're less likely to fall victim to a return fraud scheme and you can alert other locations of your store about suspicious individuals.

Messy or cluttered shelves, displays and aisles make it harder to notice if merchandise is missing. Keep shelves well-stocked and pull items to the front, making a solid wall of product. The more organized your displays are, the easier it is to keep track of your inventory.

Why do people steal? Whether it's an employee or a customer, the reasons that people commit fraud and theft are the same. Reasons for theft fall into three main categories:

If raises aren't an option, boost employee morale in other ways, such as recognizing achievements, offering workplace perks and providing mentoring and feedback. Employees who are happy at their jobs are less likely to risk losing them over criminal behavior.

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After installing security cameras, remind customers that they are being watched using signage throughout the store. Mention that you can and will prosecute shoplifters. These reminders may spark a fear of being caught strong enough to deter potential criminals.

Tips from other employees are the number-one way that employers find out about internal fraud and theft. Most employees are honest and loyal to their workplace and would not appreciate other employees committing theft or fraud.

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Another way to eliminate low-visibility areas is to post staff members around the store, from the main aisles to dark corners. They should greet customers and offer help as well as keep an eye out for shady behavior. Not only will this improve your customer service, it may also deter potential thieves by reminding them that the store has eyes everywhere.

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Using a case management system to track your loss prevention investigations and incidents helps you spot trends and hot spots. Create graphs and charts or overlay reports on maps to instantly visualize incident patterns. Whether you are experiencing issues with employee theft, fraud, shoplifting or supply chain losses, loss prevention software offers valuable insight into your company's vulnerabilities so you can focus your program.

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The biggest deterrent to loss is creating a work environment where employees feel valued, supported, and adequately compensated, as this reduces the likelihood of employees resorting to theft or fraud to address financial gaps or grievances.

Simply being aware that all of these crimes could be occurring can help companies prepare and protect themselves from theft and fraud.

Security tools are some of the most common and effective loss prevention methods. Cameras, mirrors, security tags, sensors and guards both detect shoplifting and deter criminals. Lock up small, expensive or frequently stolen items. Lock dressing rooms and require large bags to be left at the checkout counter to obstruct common ways that thieves hide their stolen goods.

A loss prevention example is implementing security cameras in a retail store to deter theft and fraud by employees and customers alike.

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For anything higher in value than regular office supplies, installing inventory controls can boost your loss prevention efforts. Lock up cash, electronics and other expensive supplies and only give access as needed. Carefully monitor and track the inventory of these items. Industries that work with especially dangerous or pricey items, such as the technology and medical fields, should take extra precautions.

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Check incoming merchandise against invoices and outgoing products against shipping documents or other sales data. Doing this every day can boost your loss prevention efforts, as things gone missing won't go undetected for long.

Bring in an accountant from the outside to analyze your company's financial records. A fresh set of eyes (and an objective perspective) may be able to catch inconsistencies an internal accountant missed. Have them examine bank statements, ledgers and checks, including verifying that vendor payments match inventory receipts.

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A poorly organized store makes it easy for thieves to make off with your merchandise. The store layout should force customers to pass the checkout in order to leave, making it harder for them to slip out with stolen products undetected. Eliminate hiding spots for thieves by replacing tall displays with lower fixtures.

Installing security cameras is a good deterrent for employees who may be considering fraud and theft. Knowing they are being filmed makes these individuals less likely to steal. Set up the cameras in areas where thieves might commit their crimes, such as stockrooms, break rooms or storage areas. Be sure to avoid putting them in bathrooms, dressing rooms or other areas with reasonable expectations of privacy, as this is illegal. Review your CCTV footage regularly to spot unusual activity and boost loss prevention efforts.

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Encourage tips by setting up a secure, private loss prevention hotline that offers employees a range of reporting options. Include a dedicated email address, phone number and webform and allow whistleblowers to remain anonymous. Emphasize that tips will be kept in confidence and that your company is committed to avoiding retaliation.

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Each year, inventory shrinkage costs the U.S. retail industry over $45 billion. The largest contributors to this loss are shoplifting and other external theft (36 per cent) and internal theft and fraud (33 per cent).

Print out this loss prevention tips cheat sheet and hang it in the break room to remind employees to do their part to stop theft.

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A system of checks and balances keeps employees accountable and reduces the chance that they will successfully pull off fraud. Make sure that one employee is never tasked with sales and reconciling the till.

Conducting regularly scheduled audits can help you find anomalies in your books, but also give employees time to prepare. Carry out some random checks of financial records and supply inventory at different times of day on different days of the week. You may catch a fraud or theft scheme you never would have noticed.

One of the easiest forms of loss prevention is not hiring thieves in the first place. Pre-screen applicants when hiring by conducting criminal records checks, checking references and, if it's legal in your state, performing credit checks. If any red flags pop up during this process, investigate further or take that applicant out of the pool.

The basics of loss prevention involve implementing various measures such as developing policies, using security cameras, conducting surprise audits, encouraging hotline tips, and establishing checks and balances to detect and prevent theft and fraud in the workplace.

When scheduling employees, be strategic. Never let anyone work alone, especially those performing money-handling tasks including running the cash registers. Employees who are tempted to steal will have fewer opportunities to do it if someone else is there to hold them accountable. Potential shoplifters will also be under better surveillance if there are multiple employees in the store.

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Businesses need to take loss prevention measures in order to thrive. By making a few easy changes to your workplace, you can considerably reduce your risk of theft.

CEOs and senior management should follow the same rules as the lowest-level employees at the company. If you don't want people to steal money or supplies, don't let the C-suite take things for free, either.

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