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Pulsing amber: Switching between camera sources when connecting the sensor camera to the body worn camera. Recording is disabled.
Operating time varies depending on how you use the body worn camera. The limiting factors of operating time are battery capacity and storage space. These are affected by power consumption and recording bitrate, respectively.
This behavior only occurs when the camera profile setting Low battery warning is set to Periodic or Periodic reinforced.
If the ambient charging temperature is above 35 °C (95 °F) the battery is only charged up to 70% of full capacity, with a significantly shortened operating time as a result.
You can replace a body worn camera battery using the AXIS TW1906 Battery Kit 5P. Before you replace the battery, read the installation guide available on the AXIS TW1906 Battery Kit 5P support page.
Optionally, use the live view in AXIS Body Worn Assistant to check your camera image, making sure that it is working properly and that the camera orientation is okay. For more information, see AXIS Body Worn Assistant in the body worn solution manual.
To learn more about battery health, go to axis.com/learning/white-papers and search for the white paper Battery health in body worn cameras.
The time it takes to fully charge a depleted battery varies depending on the ambient charging temperature. Check the datasheet for detailed information.
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Use the body worn camera feedback to identify different errors. The table below shows the different camera behaviors, what they mean, and how to solve the problem.
When you dock the camera, it restarts. To make sure the camera is properly docked, wait another 10 seconds for the display to come back on.
If you’re connecting the camera to a holster sensor, make sure that it’s in the camera’s range within 10 minutes after you undock the camera. Under normal circumstances the range is 5–10 m (16–33 ft.).
The docking and status LEDs pulse amber until the camera is ready for use. Then the status LED turns green. This takes up to 30 seconds.
If you’re using self-assign camera assignment, tap your self-assign tag on the RFID reader. All LEDs on the self-assigned camera flash green, indicating that it’s ready to be undocked. You must undock the camera within 15 seconds after tapping the self-assign tag. Only one user can self-assign a camera at a time.
The time to upload recorded video varies. For example, 12 hours of recorded video can take up to about 30 minutes to upload to the system controller, depending on the bitrate of the video recordings.
Before you undock the camera, make sure that the docking LED is green. The green color indicates that the battery is charged, all files are transferred, and the software is up to date.