Dentists recommend changing your brush head every 3 months before it becomes worn out and ineffective. We suggest kids leave this task to an adult or tackle it strictly with adult supervision

Make sure that the floss is positioned at the center of the ribbed portion of both “jaws” of the handle. Make sure that the handle is closed completely (you’ll hear it click into place!)

Yes! Your brush can be stored directly on the mount for daily use. When it’s time to recharge, snap the charging cable onto the lower handle of your brush below the mount.

To break up hard water deposits, run a solution (1 part white vinegar, 2 parts warm water) through the flosser. Rinse before use by running through 3 tanks of warm water. Important: Never run the device with hot water.

If you’ve received an incorrect or damaged item that was purchased from our online store page, please chat in for further assistance.

You can also chat in for help — just include the name and email address associated with your quip account or the order number.

Our quip Sonic Toothbrush was the first-ever subscription electric toothbrush to have the American Dental Association Seal of Acceptance. Furthermore, all our products in the Practice Program that are available to dental professionals are ADA-Accepted.

If you already have a quip toothbrush, you can make it Smart! Simply purchase a Bluetooth® Smart Motor (available under “Accessories” on our store page), then swap it with your original one to get all the benefits and rewards of our Smart Brush. For warranty purposes, please keep your original motor.

If you do not receive an expected order, please chat in with the shipping address associated with your order within 30 days from the date of shipment. After 30 days, we can no longer assist with a reshipment or refund.

You can submit a warranty request directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step).

US trafficsigns

3. Click the gray “>” arrow, or “Manage this subscription” under the subscription you are looking to remove the battery from

You can submit a warranty request  directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step). Click the green “Start a return” button, or simply click here and follow the on-screen instructions!

Our floss is specifically designed to be refillable and reduce the need for one-time-use plastics. While PTFE and nylon floss are not recyclable, the paper tube we ship it in is 100% recyclable! After your floss spool is empty, you can also recycle the wrapper holding the string in place.

While we provide all required customs information on our shipping forms, your order may be subject to customs and VAT charges outside of our control. With new policy updates, Value-Add Tax (VAT) will be charged on all orders to the EU, regardless of value.

With new policy updates, Value-Add Tax (VAT) will be charged on all orders to the EU, regardless of value. This is not included in the cost at checkout — quip is not responsible for any extra charges to be collected by customs upon delivery.

For best results, leave your toothbrush plugged in until fully charged, and do not charge again until your battery is as close to 0% as possible. Be mindful of not stretching the cable too far to help prevent strains.

You can also contact us by chatting with our virtual assistant, located at the bottom right of this page and be prepared to provide the following:

We’re so sorry to hear that you’re having trouble with your quip 360 Oscillating Toothbrush. Read on for some troubleshooting tips to get back to brushing ASAP!

The Fine Print - Gift cards can be used on orders from our online store page; they cannot be used on recurring auto-subscription orders or at third party retailers. Gift cards are final sale/non-refundable and cannot be redeemed for cash (where applicable by law). While quip digital Gift Cards never expire, they cannot be reloaded. For full terms and conditions, please click here.

Before you get started, make sure to fully charge your Rechargeable Cordless Water Flosser, using your USB magnetic charging cable. Next, remove the Floss Tip (stored inside the Water Tank) and snap it into place. Open the reservoir hatch, fill with lukewarm water*, then close the lid. Please be sure to keep the lid of your Water Flosser snapped shut when in use to prevent less mess.

To find your flow, close your lips slightly around the floss tip and lean over your sink. Lightly press the “q” button for on-demand water flow, or press and click for a steady stream. Press again to turn off.

The shell, base, and button of your Refillable Mouthwash Dispenser come apart easily for wiping with some warm, soapy water. Please do not submerge your dispenser under water or place any of these parts in the dishwasher.

The quip app is free to download and is compatible with most Android (13.0 devices and above with Bluetooth 5.0) or iOS smartphones (iOS 16+, Bluetooth 4.2+) or iOS smartphones (iOS 14+, Bluetooth 4.2+, iPhone 6S+).

You can also contact us by chatting with our virtual assistant, located at the bottom right of this page and be prepared to provide the following:

Pull the motor out by lifting it by the wings or using the thumbnail notch. ♦Once it’s removed, tip the handle over and tap out the battery.♦

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.

While estimated delivery dates are not a guarantee, we’re always happy to do all that we can to help, so please feel free to chat in for help if you have any shipping concerns.

To customize your clean, press the bottom LED button to switch pressure mode from gentle (white light) to deep clean (blue light). Once complete, empty tank & let fully air dry.

Tap the rail of the dispenser out of the shell. Your dispenser should be fully disassembled at this point — each individual part can be wiped down or cleaned with warm soapy water.

We recommend wiping your Refillable Floss String down with a damp cloth to clean it. Please do not dispose of your floss canister — it's reusable and designed for continuous use.

The Refillable Floss String canister also includes a small stainless-steel blade (only 2.73 mm) safely tucked in the notch to help you trim your string.

You can expect to receive your subscription order within an estimated 14 business days after you receive your shipping notification email. (Business days include Monday-Friday excluding federal holidays).

All of our online prices are shown in US Dollars. International pricing is determined by the exchange rate of your bank or credit card in your country versus the American dollar. All displayed prices (such as £GB) are an estimate based on that day. For the most accurate cost after the exchange rate and fees, we recommend comparing the listed price to your country’s currency before purchasing.

Unlike a manual toothbrush or a sonic toothbrush with sensitive vibrations, oscillating bristles do the work for you — no scrubbing needed!

quip Perks is our free oral wellness loyalty program. There's no separate membership or fee—it’s simply a bonus for being a subscriber!

You can also reach out to us directly for assistance during this three-day window by emailing refillsupport@getquip.com.

Tourist signs give you information about tourist attractions you are approaching or about the tourist drive you are following.

You can also contact us by chatting with our virtual assistant, located at the bottom right of this page and be prepared to provide the following:

Erasing all brush data is a permanent action and your data cannot be recovered. This includes the points you've already collected. Please be sure this is the action you want to take before proceeding.

For best results, use a pea-sized dollop of toothpaste. Extra toothpaste doesn’t improve the cleaning ability of your brush! To demonstrate the right amount, our tubes feature a visual guide with a pea-sized dollop to scale.

The American Dental Association recommends using a smear of toothpaste (no larger than a grain of rice) for kids ages 2 and under, and a pea-sized amount for ages 3 and older.

We currently offer two flavors of quip Anticavity Toothpaste: Mint and Watermelon (each with the same active ingredients). Both flavors are ADA-accepted and designed to be mild, fresh, and safe for everyone to use. They are not made with ingredients specialized for sensitive teeth.

If you experience any shipping issues, please chat in with your current shipping address within 30 days from the date of shipment. We also recommend contacting your local post office for more delivery details.

Your brush will then automatically log your daily routine brushings offline (no phone needed)! To review your brushing history, open the app with Bluetooth® on so it can sync when close to your brush.

If your Smart Brush isn’t appearing on the pairing screen, turn your brush on and off, and click the “Refresh” button at the top left corner of the screen.

quip digital Gift Cards can be redeemed by entering the code in the Coupon or “Discount Code” field at checkout then clicking “Apply”. If your cart total exceeds the balance on the Gift Card, you will be required to cover the remaining cost in order to complete your purchase. Any remaining gift card balance will remain on the card, which can be used at a later date. Once redeemed, you can view the remaining balance on a digital Gift Card at any time by using the link provided in your confirmation email!

Use your Charging Cable to fully charge your brush just once every 90 days to power two minutes of brushing, twice a day. Charge while laying your toothbrush on your counter, or upright in your included Plastic Multi-Use Travel Mount, specifically designed for our Rechargeable Brushes!

Inactive ingredients: Water, Xylitol, Erythritol, Polysorbate 20, Flavor, Sucralose, Disodium EDTA, Cetylpyridinium Chloride (CPC), Sodium Hydroxide

Though it might take a little TLC, it’s equally important to keep flossing alongside your dental work. Our Refillable Floss String includes waxed floss options to keep your teeth plaque-free.

Fight bad breath at the source, for all-day fresh confidence — and a boost of vitamin D in every mint! Vitamin D helps your body absorb calcium, essential for strong teeth and bones.

Stop sign

Keeping your brush fastened to the mirror above your sink ensures that it is safely secured and easily accessible. Apply 5 seconds of firm pressure to adhere your Multi-Use Travel Cover and place your quip Sonic Toothbrush with its bristles up to allow it to air dry. To remove your travel cover, rock it side to side to loosen the suction strip.

International delivery times may vary from country to country, so we are unable to guarantee, control, or affect these estimates once your package reaches the destination country. Most, but not all, countries continue to track packages beyond landing. Please contact your local provider or carrier for more information.

We're sorry to hear you're having trouble with your quip Rechargeable Cordless Water Flosser. The below troubleshooting tips should resolve most issues:

Our sugar-free mints are also made with xylitol to help reduce the growth of oral bacteria, zinc to help fight bad breath odor, with each pop and contain 5 calories, for a guilt-free refresh!

Our slim, quip Refillable Dispenser packs and protects up to 10 pieces of quip Gum or quip Mints, is easy to fill, satisfying to dispense, and fits in any purse or pocket on the go.

Looking to take your quip Sonic Toothbrush on a trip? Simply insert your brush head first, with the bristles facing the “quip” logo. You’re ready to travel in style with your quip safely in tow!

Store orders begin to process for shipment within 1 hour from the time of purchase.To cancel a Store order, please reply directly to your order confirmation email to send us your request as this ensures the fastest response time.

If you’re looking to share the gift of good habits this season, be sure to check our shipping cut-off dates to order in time for the holidays!

You can submit a warranty request  directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step). Click the green “Start a return” button, or simply click here and follow the on-screen instructions!

quip Refillable Mouthwash is designed for ages 6 and up. If you have any specific questions about incorporating mouthwash into your child’s oral care routine, it’s a good idea to check with their dentist first.

All newly placed Store Orders process for shipment within an estimated 0-3 business day window - unless stated otherwise on our website or noted in your confirmation email.

Thoroughly clean and dry a smooth flat surface (typically mirror, glass, or glossy tile work best) where you’d like to attach your mount.

Oscillating Toothbrushes have a round brush head that oscillates (45º back and forth), rotates, and pulsates to help remove plaque.

Patients will add your on the “Order Summary” page by pasting it into the “Discount code or gift card” box. They will need to click the "Apply" button for the offer to be added to their order.

With a charge that lasts up to 30 days (when used on gentle, 2 min, 2x daily), a pressure sensor to protect teeth and gums, plus a convenient travel case.

Our Digital Gift Cards are available in values of $25, $50, $75, and $100. All you need to do is check the “Send as a gift” box, then enter your giftee’s email, the date you’d like for the digital Gift Card to be sent, and an optional message!

For any shipping issues, please contact us within 30 days from the date of delivery. After 30 days, we may not be able to reship items that are shown as delivered.

You can submit a warranty request directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step).

If you experience any issues with a recently delivered subscription item, please be sure to reach out within 30 days of delivery, as we are unable to assist with replacements for shipments received after this time.

If there are any outstanding disputes of payments, orders or charges associated with your information, this will void your warranty until they are removed or resolved.

Reschedule - 1 week, 2 weeks or any date within 4 months of your scheduled processing date. Subsequent subscription orders will generate three months from your preferred date.

If you would like to save up your credit(s) to redeem on a Store Order, make sure you have credits toggled off so they will not automatically apply to an upcoming subscription order.

Once you reach our Unsubscribe Center, you'll have the option to specify which email types you'd like to unsubscribe to or stay subscribed to. If you would like to unsubscribe from all emails going forward, please uncheck each topic from the list.

Dentists say to brush 2 minutes, twice a day, so we award you points for every day that you do it right. Up for a challenge? Earn bonuses for never missing a beat! Redeem points for rewards you’ll love (from quip and our growing list of partners), like refills credits, products, and more.

To keep your quip Sonic Toothbrush in the best shape possible, you can clean the upper white portion of your handle when refilling your brush head. Lightly wet a paper towel and gently remove any toothpaste residue. Be sure to dry all parts of your toothbrush before reassembling! Any moisture left inside the brush after cleaning can damage the motor and battery.

You can submit a warranty request  directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step). Click the green “Start a return” button, or simply click here and follow the on-screen instructions!

Pulsing Orange*: Charging - *Your brush will only light up five times to indicate it's successfully charging, then will continue to charge incognito with no disruptive, flashing light!

With new policy updates, Value-Add Tax (VAT) will be charged on all orders to the EU, regardless of value. quip is not responsible for any extra charges to be collected by customs upon delivery.

A shred resistant PTFE string that easily cleans between tight teeth. It also comes with pre-marked sections (in quip green!) to help you use just the right amount (about 18”) per flossing session

The tracking information we provide often won't update past the point of departure from the US since your shipment will be transferred to your local postal service for final delivery.

You’ll build onto your streak every time one of your subscriptions processes an order,  however you can only have one streak per account.

We cannot process refunds on behalf of another retailer. If you would like to return your quip product that was purchased from a retail store, you'll need to contact the retailer to proceed with a return and refund.

This card can be found inside of your packaging. If you're unable to locate your claim code, please check inside and around the box, in case it was missed during unboxing.

Any of our Sonic Toothbrush Brush Heads are compatible with all handles we offer. This means that if you prefer a smaller brush head, you’re welcome to swap out your Standard Brush Head for a Small Brush Head, anytime!

However, there will not be an opportunity to renew this program as it stands today once the year is up. If you have any questions about your status or benefits, please reach out to help@getquip.com.

Election signs are freestanding advertising devices that identify candidates or promote a political party at local, state or federal government elections.

The person referred will need to sign up directly using your link and follow it all the way through checkout or enter their referral code during checkout — we aren’t able to apply a referral code or the credit value to an order after purchase. Additionally, your personal referral link cannot be on orders placed from your account.

Every 3 months, we’ll automatically deliver a customized Mouthwash subscription order. Choose from 2, 4, or 6 bottles — from a 90-day dose for swishing once daily and up to 270 days to keep your whole family fresh. Refill bottles are 100% recyclable and ship in a paper box, so you’ll never have to worry about running out of rinse.

♦Drop in a new AAA battery or a fresh rechargeable negative end first♦, then slide the motor back in (it will spring up slightly).

You can submit a warranty request directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step).

Ask any dentist and they’ll tell you almost any floss works well — if you follow a proper technique and use it at least once a day. We designed ours to help you get the basics right.

The Multi-Use Travel Cover is your quip Sonic Toothbrush’s best match — whether you’re at home or on-the-go, here are a few tips and tricks to keep it sticking by your side.

Thoroughly clean and dry a smooth flat surface (typically mirror, glass, or glossy tile work best) where you’d like to attach your mount.

If you are an iOS user, you will have the option to “Connect Apple Health” once you have successfully paired to the correct brush

Our Refillable Floss String is safe to use for ages 3 and up, with adult supervision up to age 8. With that said, we’d recommend beginning flossing as soon as your child’s teeth are touching side by side. This usually occurs between ages 2-3, as more of their teeth come in.

As for our subscription shipping tubes, presentation trays, and paper envelopes, these are 100% recyclable! Our paper subscription tubes provide a complete seal, keeping your brush heads and floss hygienic while being kind to the earth.

As a new subscriber, you’ll receive a $4 credit on your first automatic refill order. Going forward, credits will be based on your subscription subtotal before taxes and shipping. The longer your streak, the higher your earned credit will be!Check out the full breakdown below and see our terms and conditions here.

quip Sonic Toothbrushes should be completely fine to use with any orthodontic work or false teeth. With soft DuPont Tynex nylon bristles and gentle vibrations, quip Sonic Toothbrushes are perfectly suited for dentures, implants, or any other type of false teeth.

Our mouthwash features a vegan, alcohol-free concentrate with no added colors or dyes. It includes tooth-friendly fluoride and xylitol to prevent cavities and kill bad-breath germs.

You can submit a warranty request directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step).

Isomalt, Xylitol, Calcium Stearate, Peppermint Flavor, Zinc Citrate, Sucralose, Vitamin D3 (Cholecalciferol), Stevia Extract, Monk Fruit Extract.

If you no longer wish to receive emails from us, simply find your previous email and click the "Preferences" button at the bottom.

Roadsignsin Hong Kong

Once you pair your Smart Brush to the quip® app, the Bluetooth® Smart Motor inside will automatically store your routine and points (no phone needed)! You won’t always have to use the app while you’re brushing — just when you want to check your brushing stats, get tips to improve, and redeem points for rewards.

Visit your accounts homepage then choose to apply credit to your next automatic refill order under “Manage subscriptions.”

You can view all upcoming orders in your account by logging in and clicking on the green “Manage your subscriptions” button.

We always hope it’s love at first brush, (...or floss, swish, & chew) but if it’s not, there’s no rush to send anything back before the new year!

You’ll earn perks starting on your second refill order - credits, discounts, and more! The more you take care of your mouth, the more we’ll take care of you.—  Terms apply.

Your order shipment status can be tracked within your quip profile page by visiting your "Account" tab, or by using the tracking number provided in your shipping email (we’ll send this once your order has been sent out).

Make sure that your 360 Brush Head is fully connected. Next, clean and rinse your 360 Brush Head to help unclog any debris or toothpaste buildup

You can view our full return/refund policy, including details and cost of return in our help article titled "How can I make a return?"

With extended returns, any quip product (excluding quip digital Gift Cards) purchased directly from our website from November 18, 2024 to December 25, 2024 can be returned for a refund through January 31, 2025.

We offer our Brush Heads in Standard or Small sizes, each with dentist-recommended soft, round-tipped bristles made from soft DuPont Tynex nylon. Our Standard Brush Head contains 1,200 bristles in 34 tufts and our Small Brush Head contains 920 bristles in 22 tufts.

A humid bathroom can be a tough environment for your brush, so we would recommend storing it in your Multi-Use Travel Cover with its bristles up to allow for ventilation to thoroughly air dry. Please avoid storing your quip Sonic Toothbrush in any airtight spaces - this includes the shipping tube that your brush arrives in!

With our Kids sonic Toothbrushes, we’d recommend supervised brushing up to age 8 to ensure that your child is practicing good technique 2 minutes a day, both morning and night. Once their first permanent molars come in at age 6, it might be time to graduate from our Small Brush Heads to our Standard Brush Heads.

Return postage is not included and all returns may be subjected to a handling fee which will be deducted from your return total. Before you ship, please record your personal tracking number or request a tracking receipt as we cannot issue a refund for items not delivered to our designated returns address.

We do not advise using anything other than water with your Rechargeable Cordless Water Flosser as this may cause damage to the flosser’s internal systems and void any warranty coverage.

Please note that your Smart Brush can only be paired with one account at a time — it cannot be paired with several accounts at once. This allows you to retain your rewards in the user account that you use to track your data.

You can also reach out to us directly for assistance during this three-day window by emailing refillsupport@getquip.com.

Heads up! Once plugged in to charge, your brush pulse orange only five times to indicate it's successfully charging, then will continue to charge incognito with no disruptive, flashing light!

As for our paper tubes, presentation trays, and paper envelopes, these are 100% recyclable! Our paper shipping tubes provide a complete seal, keeping your brush heads and floss hygienic while being kind to the earth.

We are committed to offering value for loyal quip customers. We are currently developing programs and initiatives that will continue to offer unparalleled value to you in the future. Thanks for your patience with us!

The 360 Mirror Mount can only be used with quip 360 Oscillating Toothbrushes and is not compatible with quip Sonic Toothbrushes.

If your dentist recommends a quip Sonic Toothbrush or Rechargeable Water Flosser for your oral health, you may be able to pay for it using FSA, HSA, or HRA.

Push on your new brush head until it’s flush with the handle and you hear a dull click. Press the “q” to test, then you’re set. Happy brushing!

Following the advice of dental professionals and the ADA, our paste includes fluoride for its tooth-strengthening, anti-cavity properties, xylitol, which helps to inhibit the growth of cavity-causing bacteria, and silica, which is gentle on your teeth, and no SLS (sodium lauryl sulfate). Plus, our tubes and caps are now 100% recyclable! Once empty, simply recycle with #2 plastics.

If you ever encounter an issue with your quip product, please follow the steps in our troubleshooting guide, listed below under each product type, as most issues can be solved with a quick home fix.

Make sure that the slots on the shell of the dispenser and the bumps on the drawer of the dispenser are clean and clear of any debris or build-up before reassembling.

You’ll be able to add a coupon, promo, referral, or claim code on the “Order Summary” page by pasting it into the “Discount code or gift card” box. You will need to click the "Apply" button for the offer to be added to your order.

*If your home toothpaste contains peroxide or other whitening ingredients, we recommend wiping your brush down with a dry paper towel after every use.

You may be asked to submit photos of your item, or send back items for testing in accordance with instructions we will provide. If we request that you submit photos of your item or return the items and we do not receive these, we will not be able to replace future items for warranty requests.

We are unable to reimburse redeemed rewards. Some rewards may take 1-2 business days to process. Please review reward conditions before redeeming.

To spot clean your Refresh Bag, just use soap and water on the interior pockets or exterior. For a full refresh, toss your bag in a washing machine. We used machine-washable materials, including flexible silicone for the shell and a polyester lining, so it’s easy to keep your favorite toiletry bag as-good-as new. Just empty the contents inside, use a cold, gentle cycle (unscented detergent preferred), and allow it to air dry once washed.

Remove the dispensing head and gently pull out all remaining floss in the refill. The subscription will collapse and become easier to pull out using two green notches located at the top.

Firmly press down on the middle white portion to open the canister and the top will pop up. If it’s not clicking open, please do not use any tools or excessive pressure to force it open.

We will process the cancellation as long as the order has not already been processed for shipment. Either way, we will reply to your message to confirm

Typically a full, uninterrupted 8+ hour charge is all that’s needed to get your brush up and running. We recommend charging and checking it again in the morning.

The Multi-Use Travel Cover uses a micro suction strip — it’s an acrylic sheet perforated with thousands of microscopic holes that work like tiny suction cups. When the strip is wet or dirty, the holes can get plugged up and lose effectiveness. Luckily, it’s a breeze to clean and dry to get back in action with 100% suction power!

The suction strip will only adhere to perfectly flat, shiny, or glossy surfaces, like mirror or glass. It will also work on some tiling, but only if guaranteed to be smooth and without surface variance. For the best adherence, the surfaces you are attaching to must be grime free, cool, and completely dry — please do not use your travel cover on wooden, painted, or papered surfaces.

Occasionally, packages are scanned for delivery before your local mail carrier physically drops them at your home. As a result, you may receive your order within 24 hours after your tracking has updated to “delivered.”

Before repurposing your old brush heads, be sure to disinfect them. We recommend running them under warm water and scrubbing the bristles with antibacterial soap for about 30 seconds to a minute, or until they appear clean. Then, mix one teaspoon of hydrogen peroxide with one cup of water and dip your brush heads into the solution.

*Updating your default address will not update an address for a subscription. To update an address for a subscription, please follow the earlier steps above.

Our Large Toothpaste is 4.7 oz while our Travel-Sized paste is 0.5 oz. When using the recommended portion, a Large Toothpaste tube will last 3 months. Travel-Sized quip Toothpaste tube will last about a week.

We offer our Brush Heads in Standard or Small sizes, each with dentist-recommended soft, round-tipped bristles made from soft DuPont Tynex nylon. Our Standard Brush Head contains 1,200 bristles in 34 tufts and our Small Brush Head contains 920 bristles in 22 tufts.

Send your unique referral link via email to a friend and they will receive a $10 credit towards any $30+ Store order. Once they’ve placed their order, you’ll also receive a $10 credit!

To recharge your quip Rechargeable Cordless Water Flosser, attach the Magnetic Charging Cable to the base of your flosser & plug it into a power adapter. You can refer to the LED indicator guide below to determine when your flosser has been fully charged.

If you are still experiencing trouble with a registered quip product, after attempting any provided troubleshooting steps, you can submit a warranty claim directly from your quip account by following the following steps:

If you have a standard (non-smart) Sonic Toothbrush (quip branded or not), your brush data can be logged via the following steps:

Quip NYC Inc. (“quip”) offers a limited warranty for quip-branded toothbrushes, mouthwash dispensers, gum dispensers, water flossers and floss picks and strings. For all products that are associated with an active subscription, quip warrants to the original consumer purchaser that the products above will be free from manufacturing defects for as long as the original consumer purchaser owns the items. For items not associated with an active subscription, quip warrants to the original consumer purchaser that the product will be free from manufacturing defects for one year from date of purchase. Quip will replace a defective product or part(s) covered by this warranty, or will refund the purchase price of the product in the event quip is unable to provide a replacement.

You can also easily skip or reschedule your next subscription shipment at any time*. Please view the steps provided in “How can I skip or reschedule a subscription shipment?” below for further details.

When you sign up for a subscription, we’ll send a replacement Brush Head and Large Mint Toothpaste to your door, every 3-months. Click here to visit our Refills page

Any moisture left after cleaning can damage your motor and battery, so be sure to pat down all parts of your brush before the next steps!

With policy updates, Value-Add Tax (VAT) will be charged on all orders to the EU, regardless of value. While replacement orders are sent at no cost, they will be subject to VAT fees in compliance with the new policy. quip is not responsible for any extra charges to be collected by customs upon delivery.

You can contact us by chatting in or by emailing help@getquip.com. Please make sure to provide the email or order number associated with your original quip order or proof of purchase if you purchased your product from one of our authorized retailers. If you received your product from one of our authorized dental professionals, please be sure to include proof of receipt.

We use soft, round-tipped nylon bristles because they are recommended by dentists and the most effective at cleaning your teeth. While nylon bristles are not recyclable at this time, you can create less waste by just disposing of the brush head every 3 months. In the meantime, we encourage our customers to reuse their old brush heads whenever possible!

Our effort to make better oral health simple and affordable makes an even bigger impact when we partner with dentists via our Practice Program. The benefit to you? We guide patient compliance in between visits with quip products that encourage them to build better habits for life.

For a complete clean, start in one quadrant of your mouth, and floss one tooth at a time (~2 secs each) along the gum-line, front/back, and in between. Be sure to repeat these steps in all four quadrants! You’ll want to be extra careful not to floss with the Floss Tip pressed directly against your gums as this will trigger the automatic shut-off sensor. (And can also damage your gums!)

The Fine Print - Referral Links should only be used for personal and non-commercial purposes, and only shared with personal connections that will appreciate receiving these invitations. Referral Links should not be published or distributed where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as coupon websites, Reddit, or Wikipedia). quip reserves the right to withhold or deduct coupons obtained through the Referral Program in the event that quip determines or believes that the redemption of the promotion or receipt of the coupon was in error, fraudulent, illegal, or in violation of the applicable terms or this Referral Program. quip may suspend or terminate the Referral Program or a user’s ability to participate in the Referral Program at any time and in its sole discretion without notice to you. You may not sell, trade, or barter your Referral Links under any circumstances.

Click the power button, then hold it down to cycle through 3 intensities until you find one you like. Your brush will remember this for future use

Grip the head and handle in opposite hands, bristles facing away from you. Place your thumb on the dots, then gently pull the head off in a slight arc motion (don’t snap it directly backwards).

You’ll be able to add your claim code on the “Order Summary” page by pasting it into the “Discount code or gift card” box. You will need to click the "Apply" button for the offer to be added to your order.

Please note, that the built-in rechargeable battery is non-replaceable. To reduce the risk of injury or adverse events, use only the charger provided. Discontinue and contact us via chat if this product or the power supply appears damaged in any way.

Made of waxed nylon that expands to clean better and to show what’s already used, so every tooth gets a fresh sweep. It also comes with the same pre-marked sections as our sliding floss, to help you use just the right amount

Service signs show you what kind of facilities you are approaching, including food and rest areas, toilets or emergency services.

If you already have a quip Smart Sonic Toothbrush, your brush data is automatically logged via Bluetooth and cannot be added manually.

If neither of the above are applicable, please email, please email wholesale@getquip.com with information about your company as well as the intended purpose of your purchase.

There are no warranties beyond those stated herein. Any implied warranties that may be applicable to quip hardware products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall quip be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

If you need help with updating your address for Shop Pay, please visit their help page. Your Shop Pay address will default to the last address used, so make sure to always double check before checking out!

We recommend only installing your 360 Mirror Mount on a smooth, flat surface such as mirrors, glass, or glossy tile. Be sure to properly clean and dry the surface before you attach the mount.

Once in your cart and before completing check out, any available credits will be listed below “Use Credits”. Once applied, you’ll see the discounted amount appear as a “Gift Card” in your order summary. Credits will not apply to any additional tax or shipping charges.

Road sign

To clean the inside of your Multi-Use Travel mount, insert a coin into the slot at the bottom to twist out. One click to the left and the bottom cap will pop free from the bottom of the cover! Once the cover is clean and dry, align the dots on the inside of the cap and the bottom of the cover and turn the coin one click to the right to lock in place.

By working with thousands of providers to date, we’ve found that our appeal can attract patients to your practice when quip is offered for free with any new booking. To make it easy for you to get started, we’re happy to offer quip to you at wholesale cost, so you can gift us to patients and make a real difference in their dental health.

Press the “q” button to release the “jaws” of the handle Make sure that there is no debris from a previous flossing session between the jaws and pivots of the handle

You can also reach us through Facebook DMs or by emailing help@getquip.com and a member of our team will follow up with you within 3 - 5 business days.

To be sure that your child is flossing thoroughly, you should floss for them to encourage this healthy habit until they’re able to floss all on their own!

Make sure that the checkbox is set to your preferred choice. Selecting “Use this address for all my products” will automatically update ALL current subscriptions to ship to the same address.

Start brushing in one quadrant of your mouth, spend about 3 seconds per tooth, then switch quadrants every 30 seconds until your brush shuts off at 2 minutes.

To use your quip Refillable Floss String, section off ~18” at the green mark and move your way down the string with a new section for each tooth. Grip your floss string with a little bit of slack to maintain control and wiggle it through your teeth without snapping it down. Guide the floss down around the gumline, following the natural C-shaped curve of your teeth.

quip Tip: You can easily loosen up the adhesive by applying light heat (hair dryer works best), then use a thin object (like a credit card or ruler) to remove the mount.

You can submit a warranty request directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step).

Paired with the quip app, you can also see trends in your habits over time, and get tips and reminders to help you improve.

With that said, we always recommend consulting with your dentist if you have any specific questions or concerns about using quip alongside your dental work, as your dentist will know your needs best.

All mouths are different and your child’s preferences are most important in choosing a sonic toothbrush that’s best for them. Children may perceive various sensations differently than adults, so be sure to choose the option that your child will use compliantly! If you have any questions about your child’s specific needs, we always recommend consulting their dentist first before choosing an electric toothbrush to incorporate into their daily routine.

Sometimes, a missed scan can delay tracking details. Luckily, this usually resolves within a few business days, and your package should still arrive soon.

Free of BPA, polytetrafluoroethylene (PTFE), and free of poly-perfluoroalkyl substances (PFAS). It’s also kosher and vegan. We use a waxed nylon string that expands when wet to help you clean between your teeth. It’s peppermint-flavored and pre-marked to use about 18” every day.

Dispense all gum or mint refills before attempting to remove the drawer. The drawer should come apart from the shell of your dispenser with a gentle tug at the cap.

We hope you find quip products to be as enjoyable and comfortable to use as we do, but understand that personal preference is key in being a part of your daily routine.

Any remaining Credit balance will roll over to your next automatic subscription order  if this is toggled on, or will remain in your account until manually redeemed. Unused credits will expire one-year from the date they were awarded.

However, we always recommend consulting with your dentist to decide the best fit for you before making the switch to our Small Brush Heads.

You can “toggle” your brush to help sync any missing data. To do so, force close out of the quip App, reopen it, and turn your Smart Brush on for 5-10 seconds while in range of your phone.

Please note, due to the large number of requests we receive, we are unfortunately unable to personally reply to all emails. If you qualify as a potential wholesale partner and we’re able to accommodate your request, a member of our team will reach out to you directly.

If your floss gets submerged while cleaning, immediately remove the dispensing head and floss spool. Set both out to dry for at least 24 hours before dropping in the floss spool and replace the dispensing head.

Warning sign

Help get your kids onboard with those healthy habits! Quip Refillable Floss String is suitable for kids ages 3+, with adult supervision recommended for kids under 8.

Coupons are automatically applied when you check out using an affiliate link. If you’re using an affiliate link, simply click the affiliate link to apply the offer.

If you’ve purchased your quip product from an authorized retail location, your packaging will include a claim code on a small green card.

Our subscriptions are fully automated to generate an order every 3 months after your initial order date. The contents of the subscription will depend on the items ordered at checkout.

Not only is quip Gum good for you, but it’s also fun to chew and easy to share. With anticavity ingredients that help strengthen your teeth (when chewed for at least 20 minutes after eating) and xylitol to help reduce the growth of oral bacteria, each sugar-free piece has zero calories for a guilt-free refresh. The long-lasting mint flavor with a crunchy, tri-layer design keeps your mouth fresh and cool for your entire chewing experience.

Plug the charging cable into a power adapter (not included). To charge in the stand, snap the magnetic cable end through the hole, then drop in your brush. Or charge laying flat. When charging, your brush will blink orange for a few seconds, before continuing to charge incognito!

Dispense all gum or mint refills from your Refillable Dispenser before you begin disassembling it. Pull the dispenser apart with a gentle tug at the cap.

If the app doesn’t start syncing automatically after you turn off the brush, you can click the manual sync button to help it along.

For all partnership inquiries, please email partners@getquip.com. Due to the volume of inquiries we receive, our Marketing department is unable to respond to all emails.

However, if there has been no tracking movement after 14 business days, please reach out to us via chat with your current shipping address and we'll be glad to look into it!

Bulk is out, sleek, space-saving storage is in! Our 360 Mirror Mount Magnetically snaps on to the back of your brush, leaving more space for brushing, flossing and happy dances!

Firmly press the mount onto its new home for 10–30 seconds and voilà! Your 360 Oscillating Toothbrush will magnetically snap on just above the charging area.

Click the green “Manage Subscriptions” button on your accounts homepage, then scroll down until you see the “Credits” section. Note this will only be visible once credits have been awarded.

If you’re not able to find your claim code or have already completed checkout and forgot to apply your claim code, please chat in so we can assist further. Make sure to provide proof of purchase with your email, such as a receipt.

As we cannot control the quality of products sold by unauthorized sellers, this warranty applies only to quip products purchased through our website, authorized retailers, or received from an authorized dental professional. We reserve the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized internet sites. Proof of purchase is required for warranty claims. In order to move forward with warranty coverage (including replacements), you must have a quip account. If you have any questions about whether a seller is authorized, chat us or email us at help@getquip.com.

You can now submit a warranty request  directly from your quip account by visiting your “Account Dashboard” and clicking on the order number associated with your product (make sure to jot this number down for an upcoming step). Click the green “Start a return” button, or simply click here and follow the on-screen instructions!

You can also contact us by chatting with our virtual assistant, located at the bottom right of this page and be prepared to provide the following:

Dentists recommend that you floss at least once every day. Before or after brushing? Truthfully, there’s no wrong answer! It’s more important that you floss, and floss well.

Any quip app user can log their brushing, flossing, and/or rinsing habits to earn rewards! Start by downloading the quip App from the App Store or Google Play, then create a new account or sign into your existing quip account.

Every 3 months, we automatically deliver a customized quip Gum or Mints subscription order, available in 3 or 9 packs. Refills ship in a 100% recyclable paper box with 9 individually wrapped packs (10 pcs per pack), so you can feel refreshed for months to come.

We have made changes to the way some of our pedestrian crossings work – reducing the need to touch the pedestrian button at traffic lights.

As experts agree, the first step to creating optimal oral care is ensuring that a patient is brushing correctly (whether they are using manual or electric), brushing frequently enough (twice a day for two minutes), changing their brush head (every 3 months), and visiting the dentist and dental hygienist on a routine basis.

You will receive a reminder email at least three days before your next subscription order is set to populate should you wish to log in and make any last minute changes.

quip Sonic Toothbrushes are powered by regular (or rechargeable!) AAA batteries that you can easily remove and replace. Just swap out your old battery when you replace your Brush Head, then you’re good to go for the next 3 months.

To log into the quip app, you will first need to complete the initial setup. You can then log in with your existing quip account credentials, or by creating a new account.

This is just our new Brush Head look! Nothing else has changed in terms of functionality, your brush will just look a little more fun!

The cordless, clutter-free design of our Rechargeable Cordless Water Flosser keeps your countertops as clear as your gum line, just snap on the charging cable every few months as needed. Your Rechargeable Cordless Water Flosser comes with a Magnetic Charging Cable (no docking station!) and charges in 4 hours with an LED indicator. Battery lasts up to 8 weeks when used daily in gentle mode.

Wet the tip of the floss string to reduce any fraying Make sure there’s a clear path through the hole of the case to thread the floss through

Our Metal options feature aluminum brush handles, bead blasted by machine and anodized to endure a lifetime of cleaning and our Plastic options are made from durable, matte-finished ABS plastic.

If you would like to reschedule multiple upcoming subscription orders, shipping to more than one address, you will need to reschedule each shipment individually.

You can also reach out to us directly for assistance during this three-day window by emailing refillsupport@getquip.com.

Patients who use this unique code to create their quip account will follow the exact same flow and receive the same benefits as your patients who subscribe via email.

If you decide that you’d like to initiate a return of your quip product within 30 days of purchase, please visit our self service returns portal to get started. Do not attempt to send back your quip order without contacting us first, as we cannot provide a refund for a return that has not been documented by our team.

You can reach out to our sales team anytime at dental@getquip.com. One of our dedicated sales reps will follow up within 3 – 5 business days to help onboard your practice and place any orders you may need. We look forward to meeting you soon!

You will receive a reminder email at least three days before your next subscription order is set to populate should you wish to log in and make any last minute changes.

Maintain an active subscription to grow your streak. Canceling all subscriptions within a single account will reset your loyal streak.

Please do not submerge your Rechargeable Cordless Water Flosser under water or place any of these parts in the dishwasher. Stubborn stains or build-up? Spot clean with a damp cloth, water, and a few drops of dish soap. Never run any soap through the flosser.

We do our best to answer all cancellation requests as quickly as possible; however, due to our order volume and processing times, we cannot guarantee the cancellation of an order after it has been placed, even if contacted within these timeframes.

Lightly wet a paper towel and use it to gently scrub away any dried toothpaste from the top white portion of the handle.

A durable, mint-flavored string made of PTFE (polytetrafluoroethylene). It’s an ultra-smooth, shred-resistant material that easily slides between teeth. This floss is vegan and SLS free.

Our Refresh Bag is your travel BFF. It’s specially designed with storage straps to perfectly hold all your quip products — Sonic Toothbrush, Refillable Floss String, Refillable Floss Pick, and Toothpaste. Extra zipped pockets can house even more health and beauty items, like soap, cleansers, cotton swabs, and makeup. Take good habits everywhere you go!

While we may provide support and assistance for all issues, we cannot offer a replacement if your quip product has stopped functioning or has physically broken from incorrect use (i.e., handling, refilling or storing it in a way other than that illustrated in your welcome and subscription manuals and on our website), or from general misuse.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Isomalt, Gum base, Xylitol, Natural and Artificial Flavors, Calcium Stearate, Sodium Bicarbonate, Sucralose, Zinc Citrate, Stevia Extract, Monk Fruit Extract, Blue 1 Lake, Yellow 5 Lake.

The location will vary depending on your product and the code will range from four (4) to ten(10) characters. They will also consist of a combination of letters and numbers.

If you have any questions about your child’s specific needs, we always recommend consulting their dentist first before incorporating quip into their daily routine.

Inactive Ingredients: Glycerin, Water, Hydrated Silica, Sorbitol, Erythritol, Sodium Lauroyl Sarcosinate, Flavor, Xylitol, Cellulose Gum, Sucralose, Titanium Dioxide

We currently limit the number of items that can be purchased through our web store; however, quip is available in select retailers and for limited resale.

We do not offer a whitening version of either flavor, as our toothpaste is formulated to be minimally abrasive without any chemical additives.

Take the plunge and discover a better way to floss! Our Rechargeable Cordless Water is so easy-to-use, you’ll actually want to floss — no strings attached.

You can also contact us by chatting with our virtual assistant, located at the bottom right of this page and be prepared to provide the following:

We do not advise using any other forms of liquid as it may cause damage to the flosser’s internal systems and void any warranty coverage.

You will receive a reminder email at least three days before your next subscription order is set to populate should you wish to log in and make any last minute changes.

The quip Refresh Bag is 260mm long, 150mm wide, and 100mm deep, which means it has more than enough room to hold all of your toiletries while still being sleek enough for travel. The exterior is soft and squishy — perfect for packing into a bag.

We’re proud to ship our products internationally, starting at just $15 USD. Store orders take 0-3 business days to process before shipping unless stated otherwise on our website — see below for full details on pricing and timing.

To view all available or past credits, click the “i” next to “Credits”. Credits cannot be auto applied to a Store order and will expire after one year.

The extra strong single-use adhesion on your 360 Mirror Mount is designed to only be installed once. If removed after installation, we recommend purchasing a new mount for the most secure fit and safe storage for your brush.

You’ve got brushing and flossing down pat — refresh your routine with Refillable Mouthwash! Just press the dispensing button, pour into the pre-marked dosage cup, add water, and swish for one minute to kill bad breath germs while strengthening teeth and preventing cavities.

Please be aware that quip cannot be held liable for additional charges accrued by your local customs or postal service. If you have any concerns, we would recommend checking your local regulations.

A small percentage of swishers might experience temporary, surface-level discoloration, but don’t sweat it! Any discoloration caused by mouthwash with Cetylpyridinium Chloride (CPC) can be reversed — and prevented — with a regular healthy routine of brushing, flossing, and visiting the dentist.

You can redeem rewards on the quip app by clicking on the “Rewards” icon at the bottom of your screen. Then, under “Redeem Now”, you can see which rewards are eligible to redeem. Select the reward you’d like to redeem and use the code provided on getquip.com.

You can also reach out to us directly for assistance during this three-day window by emailing refillsupport@getquip.com.

Firmly press the mount onto its new home for 10–30 seconds and voilà! Your 360 Oscillating Toothbrush will magnetically snap on just above the charging area.

Once successfully applied, any discount amount will be displayed and subtracted from the total. Click "Purchase" to complete the transaction.

Traffic light

To remove, loosen up the adhesive by applying light heat (hair dryer works best), then use a thin object (like a credit card or ruler) to remove the mount.

To remove the mirror mount, grip the sides and twist firmly until it releases. Clean and dry the surface afterwards to remove any leftover residue.

You can pair one or more Smart Brushes (including our Kids edition) to the quip app to track all those good habits in one place.

Subscription orders generate automatically every 3 months from the date when you purchased your subscription. You will receive a reminder email at least three days before your next subscription order is set to populate should you wish to log in and make any last minute changes.

You can also contact us by chatting with our virtual assistant, located at the bottom right of this page and be prepared to provide the following:

You can erase your brush data by going into “Settings”, selecting the brush you would like to erase and clicking “erase all brush data”.

Road markings in Queensland include lines, painted islands, traffic lane arrows, dividing strips, and turning bays—with most being painted white.

quip 360’s soft bristles rotate for 2 minutes, pulsing every 30 seconds to help guide the type of clean even a dentist would be proud of! With up to 11x more plaque removal between teeth* & up to 2x more whitening starting from day one†.

Our Rechargeable Sonic Toothbrush recharges your oral care routine! It lasts up to 3 months on one charge through an ADA Accepted replaceable brush head and a reusable handle for better brushing habits.

You will receive a reminder email at least three days before your next subscription order is set to populate should you wish to log in and make any last minute changes.

Please note that the following cutoff dates with an estimated arrival of December 25, 2024, pertain to the contiguous United States only. Once your order has been handed over to our shipping partners, the only information we have access to is the same tracking details provided in your shipping confirmation.

If you haven't received your order in 20 business days from the day it was shipped, we would recommend contacting your local post or customs office as the package will likely be held there for you to pick up or claim.

With regular use or travel, your Multi-Use Travel Mount can collect lint or dust. The most effective way to clean the suction strip is to use a piece of scotch tape like a tiny lint roller to remove any debris. For tougher jobs, a bit of soap and water should do the trick! Make sure to let the suction strip dry for a full 24 hours before attempting to stick it on a flat, glossy surface.

The quip Smart Sonic Toothbrush tracks the good habits that have a big impact on your oral health. Specifically, the duration (how long and often you brush), coverage (top and bottom), strokes (number per minute), and intensity (back-and-forth acceleration of your brush) of your routine.

Carefully peel off the thin plastic layer from the single-use adhesive on your mount. Be extra cautious of not touching the adhesive directly!

Carefully peel off the thin plastic layer from the single-use adhesive on your mount. Be extra cautious of not touching the adhesive directly!