See how First Call Ambulance used Traumasoft to automate dispatch, simplify fleet management and shorten billing cycles.

Send SMS text messages to decision maker or groups of people you work with about incoming and outgoing patients, trip ETA notifications, status changes, and more. These notifications are typically sent to a health facility’s ER supervisor, nurses, or the bed control staff.

Status of each crew (at scene, available, at destination, enroute, etc.) are color-coded for easy identification. If a crew is running behind schedule, the calendar block or bubble on the map will flash.

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Whether you’re using Traumasoft’s GPS or integrating your GPS, dispatchers can assign trips on a map view that displays real-time locations of each vehicle. Trip details are shown when you click on the bubble indicating where your crews are.

Provide your health facilities with a list view of all incoming patients, their ETA, their current status, and more. This list helps the health facility better plan and schedule their resources to accommodate incoming patients.

Traumasoft’s geofencing links each region to a set of data points. The data points, such as on-time performance, are automatically populated into each trip detail based on its region for compliance, improving compliance reporting accuracy and efficiency.

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When you assign or sub-contract trips to other organizations, you can provide them with a web portal for them to track, approve or deny the trip assignment. Once they approve the assignment, they can also insert timestamps (enroute, at scene, clear time, etc.) for compliance.

Traumasoft built another communication channel on MDT for dispatchers and crews. Dispatchers can instant message dispatchers in other offices and get everyone up to speed with latest issues in a chatroom broadcast, whereas crews use this to update their status of each trip. Only scheduled staff has access to chat, and all communications are private between dispatchers with chat history securely stored.

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You can use Traumasoft GPS or integrate with a GPS you currently use. Location data from your GPS feeds into the dispatch’s map view, geofencing for compliance, and more.

With ProQA, Traumasoft allows dispatchers to take 911 trips more efficiently by automatically populating information of the call onto a form – without the dispatcher having to retype info or document calls manually.

If the organization you work with also uses Traumasoft, assigning and passing trips is extremely fast and easy – all you need is to add the organization’s contact into your system.

Provide a web portal for health facilities to request ambulance trips from you. Once they submit the request, it will automatically display on your CAD.

Traumasoft’s scheduling software allows EMS organizations to staff the right number of units, with the right people, at the right time. Once a shift is scheduled, dispatchers will have the ability to drag and drop trips onto a shift.

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For dispatchers, work efficiency increases because of the intuitive interface and automation. At the same time, training time and dispatch cost and errors are reduced significantly.

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Traumasoft’s EMS CAD solution is designed to make work efficient and enjoyable – so you can increase productivity and retain your employees.

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Traumasoft is integrated with many brokerages so the trips they assign to you are automatically populated on your CAD for you to approve or deny. No more export, import and the associated headaches.

Assigning a new trip to field crews is as easy as dragging and dropping a calendar block to their schedule. Priority, call type, pickup time, and other trip details are displayed by hovering your mouse over to each calendar block.

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“Smart Code” is a health facility identifier that’s displayed on the CAD. This helps dispatchers quickly see where the crew is going without clicking on each trip to get the trip details. This is especially helpful when dispatchers are re-assigning trips.

Bed Manager is a component of Traumasoft’s EMS management software system that you can provide for your facility customers for free. When facilities input estimated patient discharge time, that data will feed into your CAD automatically, reducing your staff’s workloads and enables you to better plan and schedule transports.

For front line crews, communication with dispatchers or with fellow crews are simplified, efficient, and can even be fun. They can easily make requests or update their schedule using their mobile device.

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Because Traumasoft is an all-in-one EMS software, you can easily generate an EMS or NEMT demand analytics report to guide you on which regions to place idol ambulances.

Dispatchers and crews have all the information they need to do their job on their devices. In ABLE Medical Transport’s case study, Greg Scott describes this as: “After implementing Traumasoft, it’s a whole lot quieter in the dispatch center, even on a crazy busy day with the radios and the phones, because everything’s on the tablets and everything is there.”

For health facilities and third-parties, collaborating with you will be extremely simple and fruitful, further strengthening your relationships with them.

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Fleet operations track fleet inventory, maintenance, repairs and more. Only the ambulance and medical transports that are available can be scheduled and used for dispatch.

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