While many businesses prioritize preventing external theft from break-ins and shoplifting, it’s important to recognize that internal losses can also be substantial. Our loss prevention security team is dedicated to enhancing your security measures by identifying vulnerabilities at your locations, educating employees on theft prevention strategies, and proactively monitoring staff activities.

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Loss prevention security guards employ various methods to prevent theft and shrinkage, including surveillance, customer service, bag checks, employee training, access control, electronic article surveillance, covert surveillance, investigations, apprehension of shoplifters, and thorough record-keeping. These strategies are designed to deter theft, identify potential thieves, and protect a business's assets and profitability.

Loss prevention security guards are trained to identify suspicious behavior and prevent theft. With an experienced guard on your premises, potential crimes can be stopped before they happen. Our guards are skilled at detecting body language that may indicate theft. They are also familiar with your inventory and will be the first to notice if an item goes missing.

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Loss prevention involves the strategies and practices implemented to reduce and prevent theft, shoplifting, fraud, and shrinkage in businesses and retail stores. The role of a loss prevention security guard is to safeguard a business's assets and profits by identifying and mitigating these losses. They achieve this by monitoring customer and employee activities, conducting surveillance, deterring theft, investigating suspicious behaviour, and, if necessary, apprehending individuals involved in theft or fraud. The primary goal of a loss prevention security guard is to protect the business from financial losses and maintain a secure shopping or working environment.

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A central duty of a loss prevention security guard is to prevent violence and crime. Guards closely monitor employees and guests, identify anything suspicious, and take the necessary action. Often, they position themselves in high-risk locations, work undercover, or do bag checks.

Their monitoring extends to access control points and alarm systems to detect unauthorized entry. They are your first defense against loss as they continually monitor vulnerable sectors.

Employee monitoring policies include a document describing how staff is monitored within your location. They outline how, what, and why it is measured. The policies inform staff about monitoring activities, enhance productivity, protect assets, and comply with regulations and laws.

Security guards enforce legal and regulatory compliance across sectors. They ensure employees and customers are kept safe, that there are no hazards on the premises, and that all surveillance systems meet legal requirements in the event of an incident.

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When you partner with Optimum Security for loss prevention services, our team will conduct an audit of your store or commercial location. We will produce reports identifying vulnerabilities that need attention. Following this, we will provide recommendations to the owners and suggest solutions to enhance security.

Loss prevention security services differ from traditional security services primarily in their focus and objectives. While traditional security services often aim to protect against a broad range of security threats, including intrusion and violence, loss prevention security services are more specialised and concentrate on preventing theft, shoplifting, and internal fraud within a retail or business environment. Loss prevention security guards work proactively to deter and identify theft and fraud, relying on surveillance, monitoring, and investigative techniques, whereas traditional security services encompass a wider range of security concerns, such as access control, emergency response, and physical protection.

Great company to deal with, extremely fast service (35) minutes, on a last minute call out. Received follow up from them to confirm all was ok, great communication, very friendly staff, could not do enough to help you out. Will definitely use again if needed.

Our security guards will recommend repairs and updates to your premises. These can include rearranging a store’s layout based on your inventory reports or updating your security systems. They can also conduct small repairs to prevent a safety hazard.

Loss prevention security services manage incidents of employee theft or fraud through a methodical process, which includes conducting investigations, collecting evidence, documenting findings, adhering to legal protocols, and potentially involving law enforcement when necessary. Depending on the outcome, the offending employee may face termination, and additional prevention measures are often implemented to deter future occurrences and protect the business's interests.

To book an appointment, contact us 24/7/365 at 604-644-9229 (British Columbia), 416-628-3393 (Ontario), and 780-955-9229 (Alberta). You can also email us at info@optimumsecurity.ca or fill out the online form.

Loss prevention security officers constantly monitor your surveillance cameras for suspicious behavior. They watch guests’ and employees’ actions to identify potential theft or threats. Guards are trained in detecting early warning signs, creating a timely intervention before anything escalates.

Our building fire panel went down suddenly, and the repair took several weeks to complete. We hired Optimum because of their experience with vulnerable folks in the DTES. Every firewatch guard I met was calm, friendly and with a professional, courteous demeanour, which is exactly what we asked for, and what was best for this building. Every person in the office I dealt with was helpful, reasonable and professional. This should not be that unusual to find in companies, but it is. Really happy we decided on Optimum for this project.

We understand that each business has unique vulnerabilities, which is why our highly trained security specialists go beyond standard practices to adapt to your specific needs, identifying potential threats before they become costly incidents. When you choose Optimum Security, you’re choosing a trusted partner committed to safeguarding your assets, reducing risk, and strengthening the integrity of your operations.

Businesses can reduce premiums by having a trained security guard on staff. Insurance companies often view security guards as a lowering risk, leading to lower premiums. Loss prevention officers significantly reduce the risk of theft, requiring fewer incident reports and keeping premiums low.

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Unfortunately, not all theft occurs through break-ins and shoplifting. The majority of retail companies experience loss from employee theft. Each employer strives to hire reliable and honest people. However, theft can be difficult to avoid.

Furthermore, guards respond quickly and efficiently when an incident happens. It may involve an apprehension, contacting law enforcement, or de-escalating a conflict. They can handle multiple situations, from a minor disturbance to a severe threat, protecting your property and the people inside.

Regardless of the individual committing theft, losses are expensive. Experienced loss prevention security guards become familiar with your business and can identify suspicious employee behavior, eliminating the problem before it can pose a serious threat to your bottom line.

This proactive approach catches loss from both sources, ensuring your insurance premiums don’t rise, protecting against loss, and keeping customers and staff secure against potential threats.

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Our security guards meticulously outline all deterrence measures, recoveries, and incidents. For employers, this facet is essential in understanding how much profit a security team saves you, things that require addressing in a security plan, legal documentation, and standard issue areas.

Retail loss audits can involve a more in-depth examination of areas within your company that are vulnerable to related losses and theft. We will conduct a comprehensive loss audit and evaluate your existing security and operational processes.

Loss prevention solutions improve a store’s profitability. They boost sales by lowering inventory loss and fostering client loyalty. Repeat customers feel more secure, which will offset the initial investment of hiring a security officer.

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Theft and fraud can pose a severe threat to a business’s profitability. At Optimum Security, our loss prevention services aim to proactively protect your assets, foster a secure environment, and effectively minimize potential losses. Beyond mere surveillance, our approach is rooted in deep expertise and tailored strategies that deter theft, vandalism, and misconduct.

Then, we conduct an evaluation of your security systems, analyze operational procedures, identify any vulnerabilities, and recommend prevention measures against internal and external theft.

By being proactive and vigilant, security guards can reduce the potential for theft, thereby protecting your business’s assets and making your location safe.

I first had an issue with this company, but the owner of the company called me and had a nice conversation. The misunderstanding was cleared. I am happy with this company and would like to award them five stars.

Loss prevention is essential for businesses and retail stores as it safeguards their financial well-being, maintains accurate inventory, enhances the customer experience, protects brand reputation, and fosters a positive work environment. It also ensures legal compliance, reduces costs, provides a competitive edge, and contributes to long-term business viability.

Employee theft costs Canadian retailers over billions each year. It takes many forms and is conducted at all organizational levels. Part-time staff can steal small amounts of cash from your register or remove several pieces of clothing that go undetected by the manager. Often, a theft happens at the highest business levels, involving funds embezzlement by C-level executives or high-level management.