B. Beyond the 14days but within warranty, a full refund and replacement are not available, but repair is acceptable. Elegoo is responsible for repair fees.

【Eliminate Printing Odor】 The built-in battery-driven motor pumps air to the activated carbon to absorb and filter the resin odor during the printing.

Please ensure your address details are correct as once the parcel is on its way we cannot re-direct it. It is your responsibility to check and verify. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss.

ToyMiniSplit

A. Product is defective when you receive it, within 14days of delivery, you can return defective items to Elegoo and get a full refund or replacement, and Elegoo is responsible for return shipping charges. Or you can ask Elegoo to repair defective items, and Elegoo is responsible for repair fees.

With the activated carbon filter and built-in motor, this air purifier can absorb and filter the irritant resin odor, which gives you a fresh and safe user experience.

PortableAirConditioner

If the Elegoo product that you purchased does not meet your satisfaction but was not confirmed defective by certified Elegoo technicians, we call such product as “unwanted product”.

c). During the warranty period, if the laser tube has any appearance cracks (including but not limited to cracks caused by improper handling or cracks caused by freezing temperatures), after-sales warranty services can't be provided normally.

Amazonminiac

The returning product will be thoroughly inspected by Elegoo when received and a decision will be made whether the inspection criteria are met. If your returning product fails to satisfy the inspection criteria and has been shipped to Elegoo, your non-conforming product for refund will be rejected or subject to a deduction fee at Elegoo’s sole discretion.

Normally the orders that have been shipped out (you have received the tracking number or your order status has been completed) cannot be canceled. If you have to refuse delivery due to force majeure after the package is dispatched from ELEGOO, you are subject to the return and refund policies and must pay for the original shipping charges, which will be deducted from your refund.

C. Out of warranty, Elegoo will provide free technical support, if the parts need to be replaced, the customer is responsible for the repair fees, which means the customer needs to purchase the parts and bear the freight.

Mini AirConditioner

1. After receiving the goods, please keep the original box for at least 14 days. lf you need to return the goods, you must pack the products in the original box.

All times shown on this page are calculated from the date the original order was received. If you receive free replacement products or accessories, the warranty period will still be calculated from the date the original order was received.

For your own benefit, we recommend that you use a traceable carrier that can provide you with the delivery confirmation to ship your Product for refund back to the location instructed in the RMA authorization. Elegoo shall not be responsible for any loss or damage to the returning product caused in transit.

Minicooling device

【Widely Applicable to Various Resin Printers】 It is compatible with most LCD/DLP/MSLA resin printers on the market, and it is an excellent match for ELEGOO MARS series printers.

Important: After receiving the goods, please keep the original box for at least 14 days. lf you need to return the goods, you must pack the products in the original box.

2. To avoid any delay or denial of processing your refund and replacement request, please verify that the returning product must be with all parts & accessories included and all original tags and labels attached and in the original box (generic boxes will be rejected).

MiniPortableAirConditioner

When the goods are delivered, please check that the order is complete and undamaged. If there is any damage to the goods at the point of delivery, you can contact us: info@elegoo.com

Regarding product issues, please don't hesitate to contact us at the customer service channels below to acquire technical support, refund or exchange.

PortableAirConditioner Fan

A. For products in condition unopened (all original tags and labels attached), within 14 days of delivery, you may return them with an "unwanted reason" and get a refund. You are responsible for the shipping fees, and ELEGOO will charge a 5% restocking fee based on the order amount.

B. For products in condition open-box and unused, within 14 days of delivery, you may return them with an "unwanted reason" and get a refund. You are responsible for the shipping fees, and ELEGOO will charge a 15% restocking fee based on the order amount.

Following a successful transaction you will be notified when your order has been dispatched with a tracking number provided, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us: info@elegoo.com

When contacting our customer service team, the buyer must provide sufficient proof of purchase (the order number from online purchases made through ELEGOO, Amazon, or other ELEGOO's authorized resellers), tell us which product you purchased, and describe the problem as clearly as possible through text, images or short videos. This will help our team to process your inquiries and help you solve the problems more efficiently.

3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 business days for delivery.

b). During the warranty period, if the laser tube cannot emit light normally, but no obvious appearance defects are found, after-sales warranty services can be provided normally;

A. Laser Head WarrantyRules:  The rate of laser power drop is related to the frequency of use, working hours, and working environment.B. Laser Tube Warranty Rules:

a). If the laser tube is found to be damaged during the first unpacking inspection, after-sales warranty service can be provided normally；

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. We will notify you by email when your return has been processed and move to the next warranty process, refund you the payment via Paypal, or send a new replacement to you.

【Comes with 4pcs of Carbon Filters】 2pcs are in purifier and 2pcs are packaged individually. The same carbon block is not required for the separately purchased (you can even put in small pieces of activated carbon directly).

Mini AirConditioner for room

If you do not contact the delivery company within 5 days after the delivery attempt, they may return the goods to us. A return charge may be assigned to us which may be twice of the delivery cost. If the case of this happens, we reserve the right to ask you to pay the return charge plus an additional re-delivery cost before we re-dispatch the item to you.

The following Conditions Are Not Covered Under Warranty:A. Products without sufficient proof of purchaseB. Lost or stolen productsC. Items that have expired their warranty periodD. Non-quality-related issues (after 30 days of purchase)E. Free productsF. Repairs through 3rd partiesG. Damage from outside sourcesH. Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, and operating devices improperly)I. Purchases from illegitimate resourcesor second-handed partiesJ. Normal discoloration, wear, or consumption during product use.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and warranty rules differ according to the models and parts list.

It alreadly has 2 built-in carbon blocks, and it also comes with 2 replaceable activated carbon blocks. Please open th cap of purifier and remove the protective paper before use.