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Paper-based processes, homegrown systems and under-powered RMS modules lack the key investigation management functionality you need to get serial offenders off the streets and bring closure to victims and families. Give your agency the tools it needs to capture, track, collaborate and solve investigations by automating case management with CaseBuilder (formerly ShotSpotter Investigate).

Collaborate with your department, other agencies and prosecutors, and get notified when additions are made to your case folder.

The economy safety tag are double sided meaning that employees have room to write down clear information and instructions as part of their lock out tag procedures. All tags are made from heavy duty cardstock, making it easy for employees to write on the tags with pens, pencils and markers. Tags are designed to be used only once.

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CaseBuilder can publish case folders and create a complete file, including all digital assets and attachments related to the case, for easy dissemination to prosecutors.

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Most agencies are not aware of the significant advancements in case management tools available today. CaseBuilder is designed as a fully automated solution, and the platform’s collaboration, analytics and reporting tools help detectives move investigations forward.

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Tagging procedures allow employees to easily personalise tags with information such as their name, department and date, which is required by regulations. High visibility tags are important so that employees can be aware of any danger and take the proper precautions to stay safe in their work environment.

RMS systems are often intended for crime reporting and initial data collection.  RMS systems most often do not support the complete investigative processes and workflows that are very time intensive and require substantial data and information collection.

The Denver Marshal’s Office was in dire need of case management software and CaseBuilder answered the call with a system of investigative and analytic reporting tools that make Deputy Marshals more efficient and effective in locating and apprehending fugitives.

With built-in capabilities including case chronology, link analysis, tip corroboration and more, CaseBuilder streamlines the investigator’s workflow to provide the most efficient and effective process for solving a case.

While SoundThinking is best known for its gunshot detection service, this new system helps manages all types of situations, including:

SafePointe was exactly what I was looking for: not only because it’s cost-effective, but also because of the flow through.”

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CaseBuilder can also be implemented within a prosecutor’s investigation to provide a more streamlined and efficient digital case folder for complex investigations.

It is a relatively straightforward and streamlined deployment process that can be completed with just a few steps. A SoundThinking representative will setup your agency’s account in our secure cloud environment and then work with your system administrator to complete the initial configuration to meet your requirements. The system can be up and running for end users to begin casework the same day. Following initial configuration, your agency administrator and any secondary admins you appoint will have full capability to manage the highly configurable system and support your end users. Meanwhile, SoundThinking’s support team remains ready to assist whenever needed.

© 2024 SoundThinking Inc. All rights reserved. | SoundThinking™, SafetySmart™, ShotSpotter®, CrimeTracer™, CaseBuilder™, ResourceRouter™, the SoundThinking logo, the SafetySmart Platform logo, the ShotSpotter logo, the CrimeTracer logo, the CaseBuilder logo, and the ResourceRouter logo are trademarks of SoundThinking, Inc. ShotSpotter technology is protected by one or more issued U.S. and foreign patents, with other domestic and foreign patents pending, as detailed in Patents.

CaseBuilder is a leading case management solution that helps law enforcement agencies achieve higher clearance rates*, especially for violent crimes. The cloud-based system enables agencies to better capture, track, analyze and collaborate on investigations enabling them to be more efficient and effective. The system creates a single, secure digital case folder for each case and can be used from the office or the field. (*a measure of cases solved by police)

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Research proves that investigation management software contributes to an improvement in clearance rates. CaseBuilder helps law enforcement agencies capture, track and collaborate on investigations from a single, shared digital case folder. The platform’s investigative, analytic and reporting tools make detectives more efficient and effective – from the office or the field – moving investigations forward. So, law enforcement agencies of any size can achieve higher clearance rates, especially for violent crimes.

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With that said, CaseBuilder also integrates with ShotSpotter, and ShotSpotter customers can leverage the platform’s NIBIN lead management to help assist in gun crimes.

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Components can be restricted to particular users and groups ensuring confidential information always stays secure and cannot be viewed or disseminated by unauthorized users.

When it comes to case management, RMS systems don’t measure up to what an effective detective squad needs to efficiently handle complex, confidential investigations in an organized and automated manner.  Industry feedback and analysis indicates that case management is an inadequate feature in legacy solutions.  CaseBuilder delivers a comprehensive solution, that can be coupled with your RMS, to better manage the most complex and often most violent criminal offenses for your agency.

Furthermore, with CaseBuilder, no third-party systems are needed. A prosecutor can grab a case from within the platform. Additionally, permissions can be configured for external users, such as an outside agency you may be collaborating with on a certain case.

There is a tiered annual subscription fee based on the size of the agency that includes 24x7x365 customer support and best practices consulting assistance. There is also a one-time set up fee that includes provisioning the account, agency data integrations if needed and training, etc.

Agencies can configure the system to meet their organization’s needs. Components can be enabled or disabled by agency administrators, and they also control role-based permissions to define the functionality and data each end user may access.

[ShotSpotter] is a game changer in lives saved, evidence collected, guns off the streets, and cases solved. I’m glad we have ShotSpotter in our community. More importantly our community loves this system and what it does for us.”