Implementing regulation - 2023/1202 - EN - EUR-Lex - 1202
Theft and inventory shrinkage represent a major issue for retailers of all sizes. According to data published in 2023, businesses across the US lost over $112 billion as a direct result of inventory shrinkage during 2022, up from around $94 billion in losses recorded during 2021.
Street signs and place names are the most stolen signs in Australia, usually because they have a common connection to something else in the community. Signs including ‘Monaro’ are some of the most stolen.
These signs are rectangular with a white background and a red box in which the particular use of the zone is show in white.
Live alerts can be sent to admins warning of suspicious access attempts, with leaders able to immediately revoke permissions when required. Solutions can be further strengthened via integrations with business security systems, such as real-time alarms, sensors and video security cameras, offering security teams additional contextual information to help them plan informed and effective responses.
Employees should be regularly reminded that loss prevention efforts are central to the safety and security of all colleagues and customers. Continuous training and awareness programs can help ensure employees remain vigilant in following loss prevention retail best practices while allowing leaders and managers to share new insights and information.
In some case the parking ban only applies on certain days and at certain times, and these will be spelt out on the sign.
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With the overall consistency of signs throughout the country we can feel confident to drive anywhere in the country and still recognise and understand the traffic signs in use.
The sign telling you that a roundabout is coming up is triangular in shape with three black arrows forming a circle in a clockwise direction inside a red triangle on a white background.
Checkout areas - Make sure checkout areas are positioned in view of main entrances and exits to help workers identify potential shoplifters and signs of criminal activity.
It is rectangular with the letter ‘S’ in black inside a red circle crossed by a diagonal red line on a white background. A red arrow will point to the affected area.
Inventory shrinkage and profit loss are major issues that impact the operations of small and large businesses across most sectors. However, effectively combating these issues can be difficult due to the vast array of internal and external factors that can contribute to profit loss.
Warning signs are also displayed at locations where traffic has to merge, say from three lanes to two, or two to one. The graphic will show an arrow/arrows continuing on where traffic is unaffected, and one coming to a dead end where you have to merge in to an adjacent lane.
The key to an effective loss prevention plan is to ensure core stakeholders have access to accurate inventory data instantaneously. Developing an inventory management solution capable of continuously monitoring incoming and outgoing stock enables leaders to monitor trends and suspicious actions in real-time, ensuring investigations take place promptly.
Warning signs are there to warn you of an upcoming hazard requiring caution. When facing a warning sign, the message is clear, take care.
In some cases turns are only banned at certain times of the day. When that is the case the sign also has the times when the turn in banned.
For organizations to develop effective loss prevention plans and policies, stakeholders must first understand the primary causes of inventory loss within their businesses. To do this, risk assessments must be performed to locate areas in which inventory discrepancies commonly occur. To aid in this process, below are a few common causes of profit loss worth exploring:
Training programs should cover effective ways to identify potential shoplifters, how to safely report suspicious activity and how to confirm the validity of customer and supplier requests. Leaders should also consider sharing information about current threats reported in the local area to ensure staff are well informed about new scams and potentially dangerous incidents. Additionally, employee training should aim to minimize loss while also mitigating the risk of potential workplace violence.
Supplier fraud - Sophisticated criminals may attempt to impersonate known vendors using fraudulent invoices, documents and emails to extract cash from businesses. To effectively identify and deter such offenses, security and loss prevention teams must explore the implementation of cyber security technologies and related best practices.
They are diamond shaped, with a black graphic illustrating the hazard on a yellow background, and could warn you of a blind crest, a dip, a steep descent, a T-intersection, traffic lights, a tight curve, a narrow bridge, a road hump, a pedestrian crossing, or a tricky series of bends.
In some situations turns are banned for safety and to facilitate traffic flow. They could be left turns, right turns, or U-turns.
Business and retail loss prevention strategies can be enhanced with support from third-party professionals such as accountants and auditors. By asking a trustworthy external source to review financial records, inventory counts and other forms of loss prevention documentation, business owners will receive unbiased opinions regarding essential processes and activities.
EAS tags function similarly to RFID tags, though these devices can be affixed to stock on the shop floor and used to trigger alarms if items are removed from the store unlawfully. Security and loss prevention teams should affix EAS tags to high-value items, with policies in place that enable management staff to remove and deactivate EAS devices only at checkout registers.
Research indicates that the adoption of RFID and EAS tag tracking systems in commercial environments may reduce shoplifting incidents by as much as 75%, with one major retailer claiming RFID tags helped their loss prevention teams reduce inventory shrinkage by 55%.
Parking signs are rectangular, either vertical or horizontal, with the time permitted to park, for instance 2P for parking permitted for two hours, in green on a white background.
While loss prevention policies are typically associated with businesses operating in the retail sector, similar principles can be equally applied to businesses in many other sectors to help leaders reduce inventory shrinkage. Loss prevention plans are standard for businesses like:
Road signs in Australia are a state responsibility, but they conform to national guidelines, so that are in effect the same right across the country.
The ‘TWO WAY’ sign tells you that you are driving on a two-way road and traffic will be coming at you from the other direction in the right hand lane.
Temporary warning signs are erected to warn drivers they are approaching a hazard that is currently requiring extra caution.
Loss prevention policies can be supported through efforts to enhance existing POS systems. For example, management features can require employees to log in and out of POS terminals when processing individual orders. This feature enables security and loss prevention retail staff to see who has used specific terminals at certain times to aid investigations.
School zone zones can be square or rectangular in shape with sections indicating the speed limit, which is shown in black inside a red circle on a white background, together with the times and days the speed limit applies, also black on a white background, and headed by a yellow ‘SCHOOL ZONE’ warning in black on a yellow background.
While multiple factors can contribute to rising inventory shrinkage rates, including internal theft, administrative errors and unforeseen accidents in the workplace, shoplifting and organized crime are considered primary concerns for many business owners. In fact, as many as 57% believe these incidents have become more common in recent years.
Enhanced customer experience - Effective loss prevention strategies in retail help staff to ensure suitable amounts of stock are always available on the shop floor, which can reduce the risk of stockouts and enhance the shopping experience for customers.
It is a rectangular sign with a ‘P’ in black inside a red circle with a diagonal red line through the ‘P’ on a white background. It also has an arrow indicating the area of the parking ban.
Loss prevention refers to the practices, strategies and technologies businesses use to preserve profits by minimizing inventory loss. Loss prevention strategies must account for a range of potential inventory shrinkage causes, including fraud, operational errors and acts of internal or external theft committed by workers, shoplifters or organized criminal networks.
External theft - This describes any situation where an individual not affiliated with a business intentionally steals or damages assets leading to financial losses. Security and loss prevention teams typically use technologies like access control, CCTV and alarm systems to identify, address and deter this variety of inventory and profit loss. During peak periods, such as the holiday season, external theft risks can escalate, making it essential to have comprehensive security measures in place.
Cameras should be positioned to overlook high-risk areas like stock rooms, cash counting areas, high-value item displays and loading bays, with features such as remote pan, tilt and zoom controls prioritized to ensure ample coverage. Modern Internet Protocol (IP) security cameras connected to a broader cloud-based management system may be deployed to ensure loss and prevention staff can access, review and adjust CCTV systems remotely at all times.
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Deploying smart physical security solutions can help employees and security teams monitor high-risk locations autonomously. By limiting the number of people able to access stock rooms and inventory storage spaces using access control readers, management staff can reduce the risk of opportunistic theft and improve the efficacy of later investigations.
In some cases, where lanes are changed at particular times of the day, for instance in peak hours, overhead warningsigns are used. A red cross is used to tell you the lane is closed, a green arrow tells you it is open to traffic.
Improved inventory accuracy - Comprehensive loss prevention policies help teams improve the operation of inventory management systems. By implementing policies to continually monitor and analyze stock levels, inventory accuracy can be assured.
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Inventory management software can be combined with wider security devices such as CCTV cameras, access control readers and RFID tags to develop autonomous systems. When items enter a facility, cameras can scan unique barcodes and access readers can analyze affixed RFID tags. This data is then automatically logged in an associated inventory management system to ensure security and loss prevention retail staff always have access to accurate inventory data.
The signs indicating a particular turn is banned are rectangular with a black arrow in the direction of the banned turn inside a red circle on a white background.
A ‘ONE WAY’ sign is square with the words ONE WAY and an arrow in the direction of the permitted traffic flow in black on a white background with a black border.
Also included in the sign are the days and the time of day the transit lanes are used. It’s usually weekdays, either in the morning or afternoon.
In some cases the parking limitations only apply for certain times on particular days, and that information will also be shown on the sign.
It is rectangular, with the words ‘KEEP LEFT’ and an arrow pointing to the left in black on a white background with a black border.
Research suggests that the mere presence of visible security camera systems may reduce crime rates by as much as 51%. However, enhancing these solutions with AI video analytics software can help security and loss prevention retail teams better address threats.
The signs denoting a transit lane are white with the words Transit Lane in black above an indicator of the number of occupants needed before you can use the transit lane in white on a red background.
Combating internal theft incidents - Research suggests cases of employee theft cost US businesses as much as $50 billion a year. Creating ongoing loss prevention strategies helps leaders to identify suspicious activities almost as soon as they occur, ensuring incidents are dealt with swiftly and risk factors are appropriately addressed.
At the same time the states and local councils can use signs that relate to particular situations in their areas, and you need to be alert to them. Even when local bodies erect signs they still follow the general theme of the national guidelines.
They might point you in the right direction, tell you how far you are from your destination, tell you what road or highway you are on, and the name of the street you are seeking.
Before exploring specific business and retail loss prevention technologies and large-scale preventative measures, itâs wise to cover a few organizational tips that can help combat profit loss. Here are a few actionable loss prevention ideas for retail and client-facing teams.
The sign often includes an illustration of a tow truck removing an illegally parked car to graphically show the consequences of not obeying the restriction.
Parking signs are also designed to aid traffic flow and to give everyone fair access to a parking spot when they need it, albeit for a limited time.
The US-based grocery retailer Meijer utilizes intelligent POS systems to streamline existing inventory management and loss prevention operations. These POS solutions are designed to improve inventory accuracy and assist security teams in identifying suspicious activity by automatically highlighting transactions that donât correlate with expected shopping behaviors.
To make a right turn at the intersections where HOOK TURNS are required you must drive into the intersection in the left lane indicating your intention to turn right and then come to a halt and wait until through traffic clears when you can safely complete the turn.
Entrance chimes - Fitting chimes, bells or discrete alarms to all entrances and exits can help staff to better monitor customer activity without disrupting honest individuals.
Thankfully, with aid from intelligent organizational policies and smart technology solutions, modern businesses can develop effective loss prevention strategies to deter criminality. By following the tips covered in this guide, security and loss prevention teams should be well-positioned to develop proactive solutions to better protect their organizations.
For the safety of workers temporary signs indicating reduced speed limits are posted at sites where roadworks are taking place.
The fixed school zone signs are often accompanied by flashing speed signs, with the speed limit in white inside a flashing red circle.
Developing a clear leadership structure and ensuring those leaders always follow actionable loss prevention best practices can positively influence employees. For example, a policy may be implemented whereby stock counts are performed regularly during a typical shift. If leaders commit to this process without exception, good precedents can be set.
At present, the development of loss prevention technologies represents a primary focus for many retailers, with 92% claiming this to be a chief driver of store tech investment decisions.
They’re white with the word CLEARWAY in black, as well as the letter ‘C’ in a red box, and the days and times the Clearway is in use.
Effectively addressing such issues can be difficult for many organizations, made worse by reports that 88% of business owners believe shoplifters have become more violent since the pandemic. However, loss prevention in retail stores and similar businesses can be optimized by deploying intelligent security systems and operational policies.
Alongside the above-mentioned organizational loss prevention tips, modern leaders should explore the use of smart technologies and real-time monitoring systems to support staff in deterring and addressing criminality. The following section outlines five actionable loss prevention strategies that can assist staff in better addressing profit and inventory loss.
By ensuring that leaders set a clear example of good loss prevention practices, employees will understand the importance of these actions and know that suspicious behaviors will not go unnoticed. This should form the basis of all further organizational loss prevention policies.
In many cases, organizations will hire specialized loss prevention retail security teams to oversee active policies on a day-to-day basis. These loss prevention retail departments will be responsible for managing on-site security systems, investigating incidents and working alongside internal teams to improve existing policies, as well as researching potential new technology solutions.
To aid traffic flow on freeways or motorways at peak times lanes can be dedicated to cars carrying three or more occupants.
A businessâ workforce is its primary defense against inventory shrinkage and profit loss, so itâs essential to ensure all potential new candidates are suitably vetted before starting their roles. An effective loss prevention best practice is to conduct thorough background checks on all new hires, including speaking to past employers to confirm each candidateâs reliability.
As of 2022, itâs believed that around 15% of retailers have adopted some form of RFID tag-based shoplifting deterrent system. The fashion brand Burberry uses RFID technology to track inventory and provide customers with additional information about specific items, with other similarly positioned companies such as ZARA exploring the use of RFID monitoring systems.
It is rectangular, with a white dash inside a red circle above the words ‘NO ENTRY’ in black on a white background with a black border.
Eâcommerce fraud - Eâcommerce sales are expected to account for almost 25% of total retail sales worldwide by 2027. As businesses continue to expand existing online services, loss prevention security teams must be wary of fraudulent activities like false refund requests, credit card fraud, chargeback fraud and phishing/âsocial engineering scams.
If there was an award for the most confusing road signs in Australia it world have to go to Melbourne’s so-called ‘HOOK TURNS’ at a number of intersections in the city CBD and require right turns to be made from the left lane so the flow of trams isn’t impeded through the intersection.
Another example is the clothing brand Superdry, who has successfully utilized cloud-based AI security cameras to enhance store security and improve operations. Management teams use AI cameras to monitor out-of-hours deliveries, automatically detect suspicious behaviors and gain valuable insights into how daily processes may be enhanced. Superdry stores have achieved wider security coverage and lower operational costs through the use of these tools.
They are mostly yellow and black, but could be orange and black, or could be a red triangle if it’s an incident on the road.
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Addressing accidents and errors - Administrative, accounting and supplier errors are not uncommon in retail and customer service environments. Enacting repeatable procedures to monitor incoming and stored inventory can help management teams to identify easily-missed errors and adjust systems to prevent repeat occurrences.
They apply at specified times during the day, usually between 8 am and 9.30 am when students are arriving in the morning and 2.30 pm and 4 pm when they’re leaving at the end of the school day.
Major retailers like Walmart and Kroger currently use AI-informed video security systems as part of their wider loss prevention plans to reduce shoplifting and enhance self-service checkout solutions. The deployment of AI-informed video surveillance technologies has been shown to reduce losses associated with shoplifting by as much as 90% in some instances.
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Effective loss prevention strategies include intelligent store layouts designed to prevent crime. Leaders can implement a range of store layout best practices to make their businesses less attractive to potential criminals. Examples of effective practices include:
Road signs are used to bring order to our roads so that we can go about our business in relative safety with minimum delay. Without them chaos would reign and our daily drive would be rather more dangerous.
Security cameras for retail stores can be further enhanced with support from AI video analytics tools. Leading video security software leverages AI-powered video analytics to detect and flag incidents that may indicate suspicious behavior, including people loitering in unusual locations or a person running. Admins can then review the video footage and initiate a response if necessary.
Bright lighting - Ensuring both indoor and outdoor areas remain well-lit and visible at all times will help to deter criminality and protect workers from surprise assailants.
Speed advisory signs telling you of the maximum safe speed you can expect to negotiate a sign-posted curve are also commonly used.
HOOK TURNS are indicated by a rectangular sign with a directional arrow and the words ‘RIGHT TURN FROM LEFT ONLY’ in black on a white background with a black border.
When performing risk assessments to support the development of loss prevention strategies, business owners must carefully consider the above risk factors. Using the findings of these assessments, teams can deploy appropriate loss prevention policies and technologies.
Internal theft - Internal theft covers all intentional acts of fraud, theft, waste or even vandalism committed by employees and/âor contractors affiliated with commercial businesses. Loss prevention security teams can mitigate these issues by implementing zero trust policies whereby access to sensitive assets is limited to a select group of staff.
Third-party teams may also be able to identify financial and organizational inconsistencies that internal teams may have accidentally (or intentionally) overlooked. This additional layer of scrutiny can prove instrumental in highlighting exploitable loopholes in existing strategies.
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Administrative errors - This covers any instance in which staff makes mistakes that lead to financial loss examples include workers incorrectly pricing items and teams mistakenly overpaying suppliers. The implementation of actionable policies and best practices governing these processes can help leaders mitigate administrative errors.
If an active EAS tag passes through sensors installed at key entrance and exit points, on-site alarms can be configured to sound and commercial smart locks can be automatically engaged. Security staff may also program CCTV systems to automatically flag footage in response to EAS triggers, helping to speed up investigations and collect vital evidence of criminal activity.
Parking can also be banned in areas limited for business use, such as a LOADING ZONE, BUS ZONE, TAXI ZONE, or a zone that requires a permit.
To help modern businesses best protect their employees, inventory and valuable assets from criminal activity, this post will outline various effective loss prevention strategies and tips.
While the primary reason for developing loss prevention strategies may be to improve profitability by reducing losses, there are several additional benefits associated with this pursuit. For example, by hiring loss prevention teams to improve store security, businesses can effectively reduce the risks associated with in-store violence and aggression.
The loss prevention strategies covered above are not only effective in theory. In fact, many of these technologies and smart solutions have been successfully utilized by major retailers across the globe. Below are just a few examples of such loss prevention plans in operation.
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Clear sightlines - Avoid the use of tall shelving units and displays to provide workers with a clear view of the shop floor at all times to help staff spot unusual behaviors.
In addition, retail access control models can be applied to POS systems to ensure that only managers can perform high-risk actions like processing product returns. Analytics tools can also be used to continuously monitor POS activity, highlighting suspicious actions or patterns that may indicate theft or fraudulent activity, with admins warned of these behaviors in realtime.
Do not enter a street or road when you see a ‘NO ENTRY’ sign. It is most likely a one-way street and you would be going against the traffic flow.
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