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Law enforcement use of automated license plate readers is often reported in local, regional, and national media. News stories reviewing the deployment and use of ALPR help document how this technology is implemented, its value for law enforcement and public safety, and emerging trends in policy and operations.
All of your client and order information is available in a field service CRM that details everything you need to know about your customers and the jobs youâve done for them.Â
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Fleet managers can see where and when stops were made by drivers and if stops occurred near a known landmark. Stop tracking makes it easy to identify unauthorized stops.Â
A fleet dispatcher must clearly understand schedules and routes, job proficiencies, fuel management, fleet maintenance, and regulations related to hours of service and other fleet compliance issues. A good fleet dispatcher knows the drivers in the fleet well and can anticipate their scheduling needs and which jobs they are most suited to handle. Fleet dispatchers must be masters of communication and have elite organizational skills.
ALPR technology must be properly deployed and carefully managed to ensure effective operations that recognize and respect the privacy interests and the civil rights and civil liberties of citizens.
Azuga generates detailed fleet-wide reports on idling. Managers can access information on the duration and location of idling incidents and if they happened near a known landmark.Â
With Azuga, fleet managers can identify when and where vehicles drive over the speed limit based on posted speed limits. Managers can set custom Speeding Alert settings and receive real-time notifications.Â
Dispatch software is a lifesaver when it comes to organizing your dispatch process and keeping operations streamlined. It offers a variety of features that make daily procedures so much easier, from fleet tracking to reports that help businesses make decisions. What features does dispatch software offer, and how do these features benefit fleets? We will break this down for you.Â
Only authorized law enforcement personnel who have met the minimum training, certification, and background checks required for access to criminal justice data should have access to the ALPR database. Access to an ALPR database should be restricted to trained and authorized law enforcement users who have a specific and approved authorization to access the database for a lawful purpose that includes both a need to know and a right to know the information. All queries for ALPR data should be subject to auditing and all access should be recorded in audit logs which should be maintained for a suitable period of time consistent with state records archival laws. Audit reports should be structured in a format that is understandable and useful and contain, at a minimum:
A fleet dispatcher is a person in charge of scheduling and arranging dispatch for a commercial fleet. Small fleets may have a single dispatcher to manage all calls, while larger enterprise fleets may employ an entire team.Â
Law enforcement agencies throughout the nation and around the world are increasingly adopting Automated License Plate Recognition (ALPR) systems to enhance their enforcement and investigative capabilities, expand their collection of relevant data, and expedite the tedious and time consuming process of comparing vehicle license plates with lists of stolen, wanted, and other vehicles of interest.
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Simply put, fleet dispatching is the process by which commercial fleet drivers are sent out into the field to make deliveries, service customers, and handle other business-related tasks. But it involves so much more than simply telling drivers, âyou go there.â Good fleet dispatching may also involve considerations for traffic conditions, road hazards, driver skill sets, customer preferences, and onboard equipment. When done correctly, itâs a skillful juggling act that helps a business reach its daily goals. When poorly handled, it can be a disaster for all concerned.
When you work with Azuga you get unparalleled service. If you need reporting on something not covered by the existing categories, Azuga will create a custom report for you.Â
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No. ALPR systems do not provide constant surveillance of vehicles. The systems do provide authorized law enforcement personnel with a pointer for one moment in time and the location where a vehicle's license plate passed an ALPR device.
Azuga helps fleets stay on top of compliance requirements. The software tracks how many miles each vehicle has been driven in varying states.
If youâre a fleet manager, youâll open the fleet dashboard again and again to get a look at statistics and details about your drivers and vehicles.
ALPR systems typically capture the following information: a contextual photo of the vehicle, an image of the license plate, the geographic coordinates of where the image was captured, and the date and time of the recording. The systems also typically identify the specific camera/unit that captured the image. The ALPR camera does not identify any individual or access their personal information through its analysis of license plate numbers. The data captured by the ALPR unit itself is completely anonymous. There is no personally identifiable information contained in an ALPR record and the operator can only determine the registered owner of a vehicle by querying a separate, secure state government database of vehicle license plate records, which is restricted, controlled, and audited. The Federal Driver’s Privacy Protection Act (DPPA) restricts access and prohibits the release of personal information from State motor vehicle records to ensure the privacy of citizens. 18 USC § 2721-2725.
If you manage a fleet, you probably already understand the delicate dance that is fleet dispatching. If not, you may not realize just how crucial this process is to the success of any fleet-based business.Â
ALPR systems generally consist of a high speed camera with an infrared (“IR”) filter or two cameras—one high resolution digital camera and one IR camera—to capture images of license plates; a processor and application capable of performing sophisticated optical character recognition (OCR) to transform the image of the plate into alphanumeric characters; application software to compare the transformed license plate characters to databases of license plates of interest to law enforcement; and a user interface to display the images captured, the results of the OCR transformation, and an alert capability to notify operators when a plate matching an agency’s “hot list” is observed. The precise configuration of ALPR systems varies depending on the manufacturer of the equipment and the specific operational deployment.
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Drivers can provide payroll and shift information through the Azuga FleetMobile app. This information can be accessed via the Azuga dashboard. The software allows for shift reports to be exported for additional analysis.Â
In Azuga, the fleet dashboard is where users can access all of the data and information that the software compiles about their fleet. The fleet dashboard provides managers with an overview of current and past fleet performance.Â
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Azuga Fleet for OEM offers a simple yet powerful way to enable telematics within your fleet from the comfort of your desk
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Users can customize their fleet dashboard in a variety of ways, as it is made up of different tiles. Each tile provides information on a different aspect of the fleet, such as billing cycle, location, and vehicle health. The tiles can be arranged in any formation on the main fleet dashboard page.
Availability to ALPR data in most jurisdictions is restricted to law enforcement personnel with a lawful purpose to access the data, as well as a need and right to know the information. Access to ALPR data is typically restricted and strictly audited. There are law enforcement agencies that do allow access to ALPR data for the registered owner of the vehicle on a case-by-case basis. Please contact your city, county, or state law enforcement agency for their specific ALPR policies to determine if you have access to ALPR data related to your registered vehicle(s).
Unlike red-light cameras, ALPR devices do not have illumination to aid in identifying the driver or potential passengers of the vehicle. The purpose of ALPR technology is to identify vehicles, not the occupants. If ambient lighting is sufficient or a subject is outside and near the vehicle at the time an ALPR-equipped vehicle passes, their image may be captured in the contextual photo taken by the ALPR unit of the vehicle. This contextual photo is simply designed to provide context, i.e., to identify the specific vehicle to which the license plate is attached to aid the operator in quickly identifying which of several vehicles in the immediate vicinity is carrying the alerted tag. ALPR systems are not designed to collect images of drivers or vehicle occupants, nor are they integrated with facial recognition solutions or any applications that simultaneously identify the registered owner or passengers.
Law enforcement agencies throughout the nation and around the world are increasingly adopting Automated License Plate Recognition (ALPR) systems to enhance their enforcement and investigative capabilities, expand their collection of relevant data, and expedite the tedious and time consuming process of comparing vehicle license plates with lists of stolen, wanted, and other vehicles of interest.
ALPR systems capture a contextual photo of the vehicle, an image of the license plate, the geographic coordinates of where the image was captured, and the date and time of the recording. The ALPR system does not identify any individual or access any person's personal information through its analysis of license plate characters. The data captured by the ALPR unit itself is entirely anonymous. Officers can only identify the registered owner of a vehicle by querying a separate, secure state government database of vehicle license plate records, which is restricted, controlled, and audited. The federal Driver's Privacy Protection Act (DPPA) restricts access and prohibits the release of personal information from state motor vehicle records to ensure the privacy of citizens. 18 USC § 2721-2725.
Positive driver scores can be utilized to reward drivers who are consistently driving safely. Rewarding good driving behavior helps fleets retain their top performers.Â
The ROI section presents information regarding fuel use and efficiency. Fleet managers can access data on their vehiclesâ fuel cost, fuel consumption, operating cost, and even carbon footprint from the ROI section of the fleet dashboard. âThere is even a handy calculator included in the ROI section that estimates how much your fleet would save by reducing the number of hours your vehicles run their engines.Â
Dispatch software can improve your businessâs customer service reputation in a variety of ways. Firstly, GPS tracking allows for route optimization software, which gets your technicians to their destinations quickly and efficiently. No more late technicians making your customers wait. Furthermore, dispatch software allows you to assign technicians to customers they already know, building an improved relationship with your business. And with all of your customer information in one place, itâs easy to respond to disputes and issues in a timely and personal manner.Â
The route optimization software tracks the vehicle while factoring in when deliveries need to arrive. Of course, a human being should ensure that everything has been planned out properly, but the process should be automatic. Both this person and the system should look at distances, travel time, and fuel consumption.Â
ALPR systems function to automatically capture an image of the vehicle’s license plate, transform that image into alphanumeric characters using optical character recognition or similar software, compare the plate number acquired to one or more databases of vehicles of interest to law enforcement and other agencies, and to alert the officer when a vehicle of interest has been observed. Learn more about all of the elements of automated license plate recognition, and its use and deployment by law enforcement.
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Many jurisdictions are actively developing or considering legislation that will authorize, limit, and/or restrict the use of ALPR systems and the data they generate. At least 14 states have enacted legislation on the use of ALPRs. More detailed information can be found here.
Our GPS Fleet Tracking software can keep track of all the vehicles in your fleet along with large equipment and other assets. Dispatchers can use this information to see which vehicles are nearby when a job pops up. Whatâs more, we offer top-notch route optimization tools to help guide drivers around road construction, accidents, and other hazards that might prevent them from getting to their destination on time. We can even help you schedule routine maintenance, promote road safety, and automatically deliver dispatch notifications to drivers in the field.Â
The fleet dashboard has a minimalistic toolbar and a birdâs eye view map to monitor fleet vehicle location. The map includes weather and traffic data and refreshes twice per minute.Â
It is easy to assign and monitor jobs with dispatch software because it uses fleet tracking. Fleet tracking allows you to assign jobs to crews in the field. If you need a lead technician for a job, itâs simple to attach that lead tech to any job you need. You can even sort jobs based on their status, whether theyâre one-time, recurring, or multi-day, or based on urgency.Â
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Jurisdictions throughout the nation and around the world are continuing research on current operations, emerging best practices, performance metrics, and business benefit realization.
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With Azuga, fleet managers have insight into the number of Diagnostic Trouble Codes (DTC) being reported by each of their fleet vehicles. Managers can also view additional details about the DTC codes that vehicles report.Â
This data can be used by fleet managers to identify drivers who exhibit dangerous driving habits or idle excessively on the job in order to coach and train them better.Â
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Owners of motorized vehicles driven on public thoroughfares are required by law to annually register their vehicles with their state bureau or department of motor vehicles, and to attach license plates that are publicly and legibly displayed. Vehicle license plates generally consist of a series of alpha numeric characters that reference the license plate to the specific vehicle registered (including the make, model, year, and vehicle identification number (VIN)) and the registered owner and/or lien holder of the vehicle.
With its intuitive GUI, Azugaâs fleet dashboard lets managers analyze their fleets quickly and efficiently. Users can click on any data point to get more information including detailed reports. Vehicles can be analyzed individually or in groups. Â
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A multi-drop route planner is a process that plans a route for a driver to make more than two deliveries in multiple locations. It uses vehicle routing software to collect and analyze thousands of data points and determine the best delivery route. This route planning software can plan, re-route, and reschedule without causing any danger to the driver, environment, or business. It considers many factors, such as the number of distribution centers, warehouses, or residential areas a driver has to visit, resource availability, and driver safety.Â
There are various benefits to multi-drop route planning. It maximizes productivity, keeps fuel costs low, promotes driver safety, and helps businesses stay compliant with federal driver hour regulations. Your business will save money by using its drivers effectively and not using as much fuel.Â
This webpage was created to share information, resources, and best practices associated with ALPR policy, planning, implementation, management, and performance.
The ROI section provides data on vehicle drive time, distance traveled, and idle time. It also shows how many incidents of speeding, hard braking, and acceleration occurred in the selected period.Â
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Fleet dispatching is as much an art as a science, and it can be overwhelming at times. The best way to support the fleet dispatchers on your team is to give them tools and technology that make the job easier. Fortunately, Azuga offers the answers to all of your fleet dispatching conundrums.Â
Learn about all the ways Azuga Fleet can help your commercial fleet stay productive and efficient while simplifying maintenance schedules and creating a culture of safety on the road. Schedule an Azuga demo today!
The fleet dashboard is the main command centre where fleet managers can view and analyze information about their drivers with real-time alerts. Â
Azugaâs fleet dashboard provides all fleet-wide alerts in one place. This helps fleet managers stay on top of issues as they arise.Â
Under the ROI section of the Azuga fleet dashboard, users can review a breakdown of information related to each of their vehicles or groups of vehicles. Managers can select custom date ranges to analyze their fleet vehicles over a specific period of time.Â
When workers finish jobs, they can mark the job as complete on their end. This way, you can know when each job concludes and when your technician moves on to their next task.Â
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Azuga generates driver history reports, as well. Fleet managers can analyze vehicle-to-driver associations, such as how many miles have been driven on each vehicle by each driver.Â
Back and forth calls between technicians and managers are no longer a problem. With dispatch software, you simply input the job you want your technicians to address. Your technicians access it from their phones and know what to do from there. When theyâre done, they can mark it complete and view their next job right away. They can track their time, update their schedules, and input notes all while on the go. Everything you need to know will be on your screen when you need to know it, no need to track the information down.Â
Agencies vary in their ALPR data retention policies based in part on their strategic and tactical objectives in using the technology, and the specific laws and regulations of their jurisdictions. Research is presently underway to define specific ALPR metrics that will help in establishing an empirical foundation to data retention policies.
In addition, drivers are assigned a âdriver scoreâ by Azuga based on their driving habits. This score is displayed in the ROI section of the Azuga fleet dashboard.Â
Azuga offers state-of-the-art dispatch software that your business is sure to benefit from every single day. These benefits will improve your fleetâs daily operations, boost customer service, and maximize productivity among your workers. These features and more bring your fleet to its maximum potential, allowing you to focus on making important decisions to help the business grow and thrive. Find out everything you can do with dispatch software by trying out a free demo today. Youâre certain to be impressed with the improvements.
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Azuga provides information on when fleet vehicles enter or exit a geofenced area and for how long they remain there. Fleet managers can set custom geofenced areas.Â
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No. Images captured by ALPR systems are only reviewed by law enforcement personnel when required for a lawful purpose and all access is strictly monitored and audited.
From the fleet dashboard, users also have access to Azgugaâs wide array of detailed reports. These reports provide key insights into fleet operations. They can be used by fleet managers to assess the current and past performance of their fleets.Â
If youâre looking for this software, you donât need to search any further! Azugaâs route optimization software allows for multiple stops. It provides the best routes based on historical data, traffic conditions, weather conditions, and machine learning that helps it create the best routes for you in real-time. See what you can do with route planning software by trying out a demo today!
As ALPR technology is translating optical characters to digital data there is a small error rate in translation of alphanumeric characters that are similar in shape. ALPR operators must recognize that the data collected from the ALPR device, and the content of the referenced "hot lists," consists of data that may or may not be accurate, despite ongoing efforts to maximize the currency and accuracy of such data. To the greatest extent possible, vehicle license plate information must be verified from separate law enforcement information sources to confirm the vehicle's alert status and justification for law enforcement contact. Law enforcement users of ALPR data must, to the fullest extent possible, visually confirm that the plate characters generated by the ALPR readers accurately correspond with the digital image of the license plate in question.
At the time of this writing there are no federal laws that explicitly govern or limit the use of ALPR technology or taking photographs of things that are plainly visible from public spaces by law enforcement agencies.
Once a route is set, the route optimization software compiles data to choose the best vehicle and driver depending on the delivery. It uses data based on the route and the clientâs needs. At this point, it also considers the driverâs hours and weather conditions to determine how much time is needed. These systems need to work in real-time to ensure that managers and clients can connect with up-to-date information.Â
Azugaâs fleet dashboard also provides asset tracking. Users can monitor their assets from the same page they view their fleet on. Â