If you need to return an item, simply email us at orders@guardian-self-defense.com and we'll email you a prepaid USPS return label. We'll notify you via e-mail once we've received and processed the returned item.

DELAWARE: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal as long as you are not a minor. See Title 11, Section 222(7).

The basics of loss prevention involve implementing various measures such as developing policies, using security cameras, conducting surprise audits, encouraging hotline tips, and establishing checks and balances to detect and prevent theft and fraud in the workplace.

Many of our products offer manufacture warranties in excess of 90 days.  Please see the following warranty, return policy and tech support information by product line.

Loss Preventionsalary

If raises aren't an option, boost employee morale in other ways, such as recognizing achievements, offering workplace perks and providing mentoring and feedback. Employees who are happy at their jobs are less likely to risk losing them over criminal behavior.

DISTRICT OF COLUMBIA: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal. See Section 6-2322 et seq.

MASSACHUSETTS: Online sales to MA residents is prohibited. Legal with restrictions. Residents must purchase from a licensed firearms dealer in that state. See Chapter 140, Section 121, et seq.

I bought this for the obvious reason and was not happy once I opened the package. 1. The safety lever was in the on position. I assumed it was in the locked position. 2. The pictures suck. There should at least be arrows showing locked position and armed position. I squirted the product by mistake thinking it was in the locked position. 3. the safety lever for lock or unlock is flimsy. There is a very slight detent to hold it in the safety position but it wobbles like some Chinese product. Low quality. I wouldn't by this product again as it feels cheap. Come on USA. You can do better. My Bic lighter has a much more solid feel than this thing.

If you suspect employee theft is responsible for losses in your organization, download this cheat sheet. You'll learn six things you need to do when you have reasonable grounds to suspect an employee of stealing.

At Guardian-Self-Defense.com we are committed to customer satisfaction. We realize that our success depends on a satisfied customer base. That's why we offer our 90 day return policy. Try our products for a full 90 days. If you are not happy or there is a problem please contact us to arrange a replacement or refund. Guardian-Self-Defense.com we will make every to exceed your expectations.

A system of checks and balances keeps employees accountable and reduces the chance that they will successfully pull off fraud. Make sure that one employee is never tasked with sales and reconciling the till.

Businesses need to take loss prevention measures in order to thrive. By making a few easy changes to your workplace, you can considerably reduce your risk of theft.

SOUTH CAROLINA: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over. See Section 16-23-470.

After installing security cameras, remind customers that they are being watched using signage throughout the store. Mention that you can and will prosecute shoplifters. These reminders may spark a fear of being caught strong enough to deter potential criminals.

For anything higher in value than regular office supplies, installing inventory controls can boost your loss prevention efforts. Lock up cash, electronics and other expensive supplies and only give access as needed. Carefully monitor and track the inventory of these items. Industries that work with especially dangerous or pricey items, such as the technology and medical fields, should take extra precautions.

CALIFORNIA: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal, as long as, the canister size is no larger than 2.5 ounces. Sales to minors are prohibited. See Section 12403.7.

Loss preventionsecurity

Employers can show that they value their employees by paying them an adequate wage. Underpaid employees may turn to stealing to fill financial gaps or because they feel they deserve to be paid more. In fact, higher wages are actually tied to lower employee theft.

ARKANSAS: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal, as long as, the canister size is no larger than 150 cc or 5.07 ounces. . See Section 5-73-124.

Case IQ staff is available 24-7 for customer support and technical assistance. For other inquiries our regular office hours are from 9am to 5pm EST, Monday to Friday.

MICHIGAN: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over. OC concentration must not exceed 10%. See Section 750.224d.

Please note: Guardian-Self-Defense.com provides the following for informational purposes only. Laws are subject to change and we do not actively monitor state law changes. If you have any questions or concerns you should contact local law enforcement to determine whether it is legal to possess stun devices for self-defense in your area. By purchasing from Guardian-Self-Defense.com you affirm that you are at least 18 years of age.

Stun guns and taser devices are legal in most U.S. States. Stun guns and taser devices are illegal and prohibited in the following U.S. States:

Print out this loss prevention tips cheat sheet and hang it in the break room to remind employees to do their part to stop theft.

Loss Preventiontraining

CEOs and senior management should follow the same rules as the lowest-level employees at the company. If you don't want people to steal money or supplies, don't let the C-suite take things for free, either.

Spy and SurveillanceWarranty: 90 Day WarrantyReturn Policy: 90 Day Money Back GuaranteeTech Support: Free Lifetime Phone and E-Mail Support

This style is great... Until the battery's loose rechargeability then try and take it apart. It's designed to break wires and not be re usable. Very frustrating, pointless to buy another one every year, just make a changeable battery

NORTH CAROLINA: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for non-felons. See Section 14-401.6.

Each year, inventory shrinkage costs the U.S. retail industry over $45 billion. The largest contributors to this loss are shoplifting and other external theft (36 per cent) and internal theft and fraud (33 per cent).

NEVADA: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over. No sales to minors or felons.  Tear gas must be 2 ounces or less.

Pepper SprayWarranty: 3 YearReturn Policy: 90 Day Money Back GuaranteeTech Support: Free Lifetime Phone and E-Mail Support

Taser DevicesWarranty: 90 Day WarrantyReturn Policy: 90 Day Money Back GuaranteeTech Support: Free Lifetime Phone and E-Mail Support

Bring in an accountant from the outside to analyze your company's financial records. A fresh set of eyes (and an objective perspective) may be able to catch inconsistencies an internal accountant missed. Have them examine bank statements, ledgers and checks, including verifying that vendor payments match inventory receipts.

If you have a problem with a product that was purchased more than 90 days ago, please contact us at questions@guardian-self-defense.com. In the email describe the issue or problem and include your order number for repair or replacement of the item.

One of the easiest forms of loss prevention is not hiring thieves in the first place. Pre-screen applicants when hiring by conducting criminal records checks, checking references and, if it's legal in your state, performing credit checks. If any red flags pop up during this process, investigate further or take that applicant out of the pool.

NEW YORK: Online sales to NY residents is prohibited. Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over. No sales to minors or felons. Residents must purchase from a licensed firearms dealer or licensed Pharmacists in that state. See Section 265.25(14) and (15).

The biggest deterrent to loss is creating a work environment where employees feel valued, supported, and adequately compensated, as this reduces the likelihood of employees resorting to theft or fraud to address financial gaps or grievances.

The Safariland Holster is the choice for Law Enforcement officers across the globe and has a proven track record in the field. It balances comfort and functionality while providing easy access to the TASER 7 CQ.

WASHINGTON STATE: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over. See Section 9.91.160.

Pepper spray products are legal in every U.S. state, however, there are specific restrictions imposed by a few states that prohibit online purchases.

Tips from other employees are the number-one way that employers find out about internal fraud and theft. Most employees are honest and loyal to their workplace and would not appreciate other employees committing theft or fraud.

ALASKA: Legal with restrictions. Must be at least 18 years of age to purchase. To possess in a school must be at least 21 years old or obtain special permission. See Sections 11.81.900(a), 11.61.210(a)(6)

When scheduling employees, be strategic. Never let anyone work alone, especially those performing money-handling tasks including running the cash registers. Employees who are tempted to steal will have fewer opportunities to do it if someone else is there to hold them accountable. Potential shoplifters will also be under better surveillance if there are multiple employees in the store.

Please note: Guardian-Self-Defense.com provides the following for informational purposes only. Laws are subject to change and we do not actively monitor state law changes. If you have any questions or concerns you should contact local law enforcement to determine whether it is legal to possess pepper spray products for self-defense in your area. By purchasing from Guardian-Self-Defense.com you affirm that you are at least 18 years of age.

Loss preventionin retail

Conducting regularly scheduled audits can help you find anomalies in your books, but also give employees time to prepare. Carry out some random checks of financial records and supply inventory at different times of day on different days of the week. You may catch a fraud or theft scheme you never would have noticed.

I walk several miles every day for fitness, and unfortunately we're in a high crime area. As a woman, this makes me feel so much safer. Our town also has a number of large aggressive dogs that run loose, so this baton is perfect for me.

Loss PreventionServices

Another way to eliminate low-visibility areas is to post staff members around the store, from the main aisles to dark corners. They should greet customers and offer help as well as keep an eye out for shady behavior. Not only will this improve your customer service, it may also deter potential thieves by reminding them that the store has eyes everywhere.

Stun GunWarranty: LifetimeReturn Policy: 90 Day Money Back GuaranteeTech Support: Free Lifetime Phone and E-Mail Support

Check incoming merchandise against invoices and outgoing products against shipping documents or other sales data. Doing this every day can boost your loss prevention efforts, as things gone missing won't go undetected for long.

Messy or cluttered shelves, displays and aisles make it harder to notice if merchandise is missing. Keep shelves well-stocked and pull items to the front, making a solid wall of product. The more organized your displays are, the easier it is to keep track of your inventory.

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This is my second purchase from Guardian. My first was a full-size stun baton which I carry during evening walks alone. The extra protection is great, but I needed something smaller for daytime. I walk alot, and our area is full of sexual predators and aggressive dogs that are loose. I haven't had to use either one yet, but I'm confident they'll do the job. It's nice feeling safe when I'm out alone. The mini is the perfect size to carry in my pocket.

Using a case management system to track your loss prevention investigations and incidents helps you spot trends and hot spots. Create graphs and charts or overlay reports on maps to instantly visualize incident patterns. Whether you are experiencing issues with employee theft, fraud, shoplifting or supply chain losses, loss prevention software offers valuable insight into your company's vulnerabilities so you can focus your program.

Installing security cameras is a good deterrent for employees who may be considering fraud and theft. Knowing they are being filmed makes these individuals less likely to steal. Set up the cameras in areas where thieves might commit their crimes, such as stockrooms, break rooms or storage areas. Be sure to avoid putting them in bathrooms, dressing rooms or other areas with reasonable expectations of privacy, as this is illegal. Review your CCTV footage regularly to spot unusual activity and boost loss prevention efforts.

Register for our webinar with Meric Bloch to learn how to handle and prevent retaliation claims after workplace incidents.

You can request a return authorization (RMA) from us by emailing questions@guardianself-defense.com. In the email describe the issue or problem, include your order number and let us know if you want the product fixed, replaced or if you would prefer a refund.

Simply being aware that all of these crimes could be occurring can help companies prepare and protect themselves from theft and fraud.

NEW JERSEY: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over. No sales to minors or felons. See Section 2C:396i.

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Encourage tips by setting up a secure, private loss prevention hotline that offers employees a range of reporting options. Include a dedicated email address, phone number and webform and allow whistleblowers to remain anonymous. Emphasize that tips will be kept in confidence and that your company is committed to avoiding retaliation.

A long-term method for loss prevention is to ask customers for a piece of identification when they make a return or exchange. This helps you spot patterns of frequent or unusual return behavior. You're less likely to fall victim to a return fraud scheme and you can alert other locations of your store about suspicious individuals.

WISCONSIN: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use. Tear gas is prohibited. Maximum OC concentration of 10%. See Section 941.26 and Justice Regulations 14.01 et seq.

RHODE ISLAND: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over. See Section 11-47-57.

Your tracking information will be emailed to you when your order ships so you can track your order on its way to its destination

Loss preventionexamples

Love Brutus. I carry it everywhere. Just don’t take it to the airport or any government building. They will take it away.

Losses due to return fraud, including returning stolen merchandise, merchandise purchased with counterfeit money or used merchandise, may creep up on you throughout the year. Require customers seeking a return for cash to produce a receipt for the item(s). If they don't have a receipt, offer store credit or an exchange instead. Be sure to enforce this policy 100 per cent of the time to reduce return fraud.

ILLINOIS: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over.  See Section 720 ILCS5/24-1.

A loss prevention example is implementing security cameras in a retail store to deter theft and fraud by employees and customers alike.

HAWAII: Legal with restrictions. Pepper spray or mace for self-defense appears to be legal for use by persons 18 and over.

Security tools are some of the most common and effective loss prevention methods. Cameras, mirrors, security tags, sensors and guards both detect shoplifting and deter criminals. Lock up small, expensive or frequently stolen items. Lock dressing rooms and require large bags to be left at the checkout counter to obstruct common ways that thieves hide their stolen goods.

Why do people steal? Whether it's an employee or a customer, the reasons that people commit fraud and theft are the same. Reasons for theft fall into three main categories:

A poorly organized store makes it easy for thieves to make off with your merchandise. The store layout should force customers to pass the checkout in order to leave, making it harder for them to slip out with stolen products undetected. Eliminate hiding spots for thieves by replacing tall displays with lower fixtures.

You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within a week of us receiving the returned item.

Create and post policies outlining acceptable use of company property. This informs employees with good intentions and may deter those who might be tempted to commit theft or fraud. Make sure the policy plainly describes the disciplinary actions that will occur if an employee is caught stealing from the company.