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You can also change your router’s location, but that’s a no-go for some folks. Moving your router to a more open space is at least better than keeping it tucked away in a closet.

If the left side of the Ring Doorbell light is flashing, that means it cannot connect to your internet. Another easy issue to fix.

First, let’s rule out one thing: Ring could be experiencing a technical outage, meaning its service is disrupted for all Ring customers. That rarely happens, but it’s possible. Check Ring’s status page at status.ring.com, which will show you if there are any system-wide outages affecting Ring products or servers.

FYI: Ring Doorbells are meant to run on home Wi-Fi networks, not mobile hotspots. If you try using a mobile hotspot, you’ll most likely run into connection issues.

If it has an adjustable antenna, try moving the router’s antenna around in several directions and testing signal strength to find the optimal point.

No matter how fail-safe we hope technology is, problems arise. Hopefully this guide has given you some ideas for how to fix your Ring doorbell issues, from power problems to signal setbacks.

For the Ring Video Doorbell Pro, it needs a minimum of 16VAC, but many customer reviews and comments recommend more than 16VAC.

If your specific issue isn’t covered here, reach out to Ring’s customer-support team for additional help. Doorbell cameras make great additions to home security systems, and Ring knows how to make great products.

You can check your Ring doorbell’s health — just like its signal strength — by clicking “Device Health” in the app and looking for your voltage measure in the “Power” section. This is for wired doorbells; we’ll look at battery-powered doorbells later.

Temperatures reaching -5 degrees Fahrenheit (-20.5 degrees Celsius) will shut down your battery, full stop. If you notice problems with your doorbell during the cold season, that may be why.

With signal-strength issues, the flashing light will let you know there’s a problem. You may also see the issue in the form of poor video quality or delayed connections when trying to view live events and your doorbell gets triggered.

FYI: RSSI stands for Received Signal Strength Indicator, and it can affect device functionality. Think of it like golf. The closer the RSSI is to zero, the better the signal strength.

Selecting the specific pattern in the app should give you steps to walk through to resolve your issue. We’re going to break them down one by one.

Did You Know? Your doorbell transformer is often near your main electrical panel or inside the doorbell’s chime. Sometimes it’s in the garage, the attic, under the stairwell (that’s where mine is located), or in a closet.

If you rule out an outage, the problem is probably on your end. Let’s fix that. We’ll first look at initial setup issues, and then dive into connectivity and device health.

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Having a poor RSSI reading can drain your wireless doorbell battery faster and make live events more like dead events. Your Wi-Fi signal can be affected by all sorts of things.

FYI: Lorex is another top-rated home security provider that offers an impressive wired video doorbell with better specs than Ring, including 2K image quality. You can read about it in our hands-on Lorex Doorbell review.

Wired Ring doorbells draw power from doorbell transformers, and the transformers may not produce enough power to keep your doorbell going. Doorbell transformer output may range from 10 to 24 volts AC. Sometimes higher. Double-check that your doorbell transformer meets the recommended power requirements for your version of Ring doorbell.

If you’ve unsuccessfully tried some of the suggestions above or they won’t work in your situation, you may want to look into extending your Wi-Fi network with a range extender. Companies such as Google, TP-Link, and Netgear all offer network extenders, and so does Ring.

Double-check your Wi-Fi password, and re-enter it in the Ring app. Simple enough, right? Pay attention to capital letters and numbers, especially if your password resembles something a billionaire might name their child.

As a home security expert and Managing Editor for SafeHome.org, Rob Gabriele has written and edited over 1,000 articles related to home security. His expertise is in smart home protection with thousands of hours of testing and research under his belt. Formerly a reporter and producer for the USAToday network, Rob has been a writer and editor for over 10 years. He holds a Master’s of Science with an emphasis on writing from the University of Montana, and he currently lives in Indianapolis, IN.

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Regularly check the health of your doorbell batteries in the Ring app under “Device Health.” The colder the temperature, the shorter the battery life. If it gets too cold, the battery may stop working completely.

In 2011, OWNDAYS launched a CSR initiative in which we contributed 2,000 pairs of spectacles as relief supplies in the aftermath of the Tohoku earthquake. We have since given out spectacles to the needy people in countries such as India, Nepal, the Philippines and Cambodia. In 2019, we started a new project in support of the breeding of guide dogs as well as the raising of public awareness and social acceptance on the use of guide dogs.

And who knows? Maybe installing your Ring doorbell and troubleshooting these hiccups will motivate you to try more extensive DIY home security projects.

The Ring Chime Pro boosts network signals around your home while making Ring notifications audible. You’ll hear a chime tone — hence the name — whenever someone presses your doorbell or triggers your Ring security cameras.

Likewise, in some areas or apartment buildings, several Wi-Fi networks are fighting for space on top of one another. That can also affect your signal strength. Luckily, you can contact your internet service provider for tips on how to work with it, or consider learning how to switch channels on your router.

If the right side is flashing, you’ve run into an issue that’s a bit more involved to troubleshoot. That means your doorbell can’t find a strong enough Wi-Fi signal, which can lead to performance issues down the road. Let’s dig into this one a bit deeper.

FYI: Just because your RSSI shows a strong value doesn’t always mean your Wi-Fi speeds are sufficient enough to support your Ring doorbell. If you see an RSSI value that should be strong in the Ring app but you’re still seeing poor video quality or delayed responses, try running a network speed test to make sure your speeds meet your doorbell’s specifications.

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Keep your cool, friend. Your Ring Doorbell is one of the top-rated video doorbells out there, and this guide covers some of the major problems you may run into with this popular porch-pirate buster. We have heaps of helpful troubleshooting tips to get you running again in no time so you can protect your home and family.

If your doorbell doesn’t have enough power, it may look like a weak network signal. The video and audio quality won’t be clear and it may intermittently shut off.

Open the Ring app on your phone or tablet and click on the device you’re trying to set up. If you’re having initial setup issues, the app should display a screen that asks you which light pattern is flashing on your doorbell. It should also give you an idea of what that pattern means and its corresponding setup issue.

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FYI: Because Ring is part of Amazon, it has a nearly 100% uptime. That means Ring rarely, if ever, experiences outages. The business runs on keeping people secure, so you can bet it takes every measure imaginable to stay online.

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Let’s start with the easiest issue to fix. If the top half of the Ring Doorbell light is flashing, that means your Wi-Fi password was entered incorrectly.

You followed our Ring Doorbell Installation guide to a T. You didn’t cross any wires or swear too much, and it all seemed to go as smoothly as possible.

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Ring devices typically use 2.4GHz Wi-Fi, the longer-range standard. Some of its devices use 5GHz signals, which have more bandwidth and faster speeds, but shorter range. You can try switching to 5GHz if your doorbell is compatible and in range. The Video Doorbell Pro and Pro 2 both offer 5GHz compatibility.

Do you have multiple cell phones, tablets, smart appliances, TVs, or gaming consoles connected to the same Wi-Fi router? They’re all fighting for signal, which can potentially interfere with your Ring doorbell’s performance.

The Ring app also has a simple way to check your device’s signal strength. Just open the app and tap “Device Privacy and Technology GuideHealth.” Look for the “Signal Strength” indicator. It should give you an RSSI score from 0 to -100.

If your transformer doesn’t produce enough power, you’ll either need to switch it for one that does or use Ring’s Plug-In Adapter. The adapter lets you power your video doorbell from a standard wall outlet, and it comes with a 10-foot cable. Having a wire snaking around your porch doesn’t win points for aesthetics, but it can be a simple solution to low power. Plus it’s much easier than replacing a transformer.

Ring suggests bringing the device inside to warm up and charge, and it should work more consistently when it’s topped off at 100 percent. You’ll likely see consistency issues as long as temperatures stay below freezing.

Most routers automatically select the least-crowded channel, so check your router’s documentation or contact your internet service provider to make sure that feature is enabled.

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Resetting your router can be as easy as unplugging it and leaving it unplugged for 30 seconds before plugging it back in. Sometimes router issues are more complex, so if unplugging it doesn’t work, check online for your specific router’s troubleshooting guides.

Some household objects and materials can shorten the range of Wi-Fi transmissions or disrupt them in other ways. Do you have any of these things between your router and your Ring device? They may weaken your Wi-Fi:

Ring has other ways of bypassing your chime and routing power to the video doorbell, but it’s best to contact their customer-support team since your specific setup may need additional devices.

If you have a weak network signal, it can drain your battery-powered Ring doorbell faster. If you’re running into power issues due to short-lived batteries, check your network signal and make sure it’s as strong as you can get it.

Disclosure: We are a professional review site that receives compensation from some of the companies whose products we review. We review each product thoroughly and consistently and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.

You can try unplugging any unused, Wi-Fi-enabled equipment that could be stealing your bandwidth or switching a device to a wired Ethernet connection. Gaming on a wired PlayStation 5 feels pretty nice, in my opinion.

You don’t need Ring’s specific product to extend your Wi-Fi network and get a better signal to your doorbell, but it is an option — one that will extend the signal to all your Wi-Fi-enabled devices, not just your doorbell.

Did You Know? Stucco uses a base of chicken wire with varying levels of thickness, and it can weirdly attract or block Wi-Fi signals. If someone asks, you could say your Wi-Fi got stucco and all the dads in the neighborhood would high five you — but your Ring Doorbell may still not work.

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You can also test it yourself if you have a voltage tester or multimeter. To measure how much voltage your transformer produces, first set your multimeter to 25VAC and touch each probe to each individual screw head on the transformer. Always use caution when working with electricity.

Problems with weak Wi-Fi signals, incorrect networks or passwords, or just straight-up internet connection problems can really rain on your Ring parade. Luckily, the company’s doorbells give you clues to what’s wrong, depending on the lights that flash on the doorbells themselves.

The Chime Pro plugs directly into an outlet so you can move it around to reduce the weakest Wi-Fi spots in your house, and it can extend both 2.4GHz and 5GHz signals. It even glows at night so it can brighten up dark corners or hallways.

Check other devices connected to your Wi-Fi network, such as your phone or tablet, and see if they’re able to access the internet. If not, try resetting your router or checking with your internet service provider to make sure there aren’t any internet connectivity issues in your area.