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IMS 2.0 addresses several recommendations of The Elliot Lake Inquiry.footnote 1[1] It simplifies the guidance document and updates it “to increase the acceptance and actual use of the Incident Management System (IMS).” IMS 2.0 was developed in collaboration with more than 30 stakeholder organizations including municipalities, responder organizations, ministries, nongovernmental organizations (NGO) and others.

IMS 2.0 is a refresh of the Ontario Incident Management System. The IMS 2.0 Guidance document describes how communities and organizations can use IMS to coordinate a structured incident response of any scale and communicate and collaborate effectively. For the purposes of the guidance document, an incident is an occurrence or event that requires a coordinated response by emergency services or other responders to protect people, property and the environment.

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Revisions to the current version can occur at any time. The version number should be updated with each revision by changing the number after the decimal point and recording it below.

IMS 2.0 places greater emphasis on the role of coordination for effective and efficient incident management. As a result, the oversight function within IMS is now referred to as coordination and command. There is also new guidance around multi-organization coordination and an expanded emphasis on the importance of collaborative coordination, which may occur during a network-wide response in sectors such as health care.

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Emergency Management Ontario acknowledges its presence on lands traditionally occupied by Indigenous Peoples. You can search the specific treaty area for addresses across Ontario on the digital map of Ontario treaties and reserves.

IMS 2.0 continues to be built on the core functions of coordination and command, operations, planning, logistics and finance and administration. IMS 2.0 also recognizes the importance of communication with the public about an incident and the incident response effort. To address this, public information management has been added as a core function of IMS 2.0.

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More information on the three EOC options can be found in Section 7 – Emergency operations centre (EOC) and additional incident management locations.

IMS can also be used to help communities and organizations build their own standard operating procedures that reflects responsibilities, resources and legislative requirements specific to that community or organization.

IMS 2.0 is simpler to understand and has been updated to improve its interoperability and effectiveness. At the site, roles, responsibilities and structures remain the same. IMS 2.0 is more flexible while maintaining standardized roles, responsibilities and structures.

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The first version of the Incident Management System Doctrine for Ontario (now referred to as IMS 1.0) was developed in 2008. Its purpose was to provide communities and organizations in Ontario with a framework to allow them to coordinate and collaborate effectively during an incident. IMS was based on similar systems used internationally, including those used by our response partners.

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IMS 2.0 also recognizes that incidents have unique needs. This may be due to a large need for emergency social services, investigation services or for other reasons. To address this, IMS 2.0 explains that in some incidents, additional functions may need to be considered.

In order to maintain interoperability and alignment with common practices, IMS 2.0 introduces the title of EOC director for the coordination and command function within an EOC. In cases where an EOC plays a direct role in the command of an incident rather than an incident support role, the title of EOC commander can be used as an alternative option.

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IMS 2.0 builds on the strong foundation of IMS 1.0. Its development has been guided by best practices and lessons learned from responders from all areas of incident management. IMS 2.0 aligns with developments in other jurisdictions such as the United States National Incident Management System (NIMS) 3.0 update. IMS 2.0 is also interoperable with systems used by neighbouring jurisdictions and other partners.

The site-based guidance in IMS 2.0 remains largely unchanged. However, in consideration of developments around the world and stakeholder feedback, IMS 2.0 adds more flexibility for emergency operations centre (EOC) incident response structures by offering three EOC options.

Emergency Management Ontario works to keep people safe and secure by coordinating with other organizations to prepare for emergencies and respond to them, when they happen.

IMS 2.0 offers new tools and options which can help new users adopt IMS more easily. It also gives the ever-growing community of experienced IMS practitioners a larger, more flexible toolbox to help them meet the varying needs of incident response. IMS 2.0 is an important step towards the growth of the IMS program in Ontario.

IMS 2.0 offers an overview of the Incident Management System for Ontario. It also includes three appendices: IMS glossary and definitions, IMS facilities and references. Future appendices will continue to expand on existing concepts as well as introduce new concepts to help communities and organizations ensure an effective and efficient incident response.

The Ontario Incident Management System (IMS) Guidance Version 2.0 is a part of the Government of Ontario’s ever-improving emergency management program. The development of this guidance document was overseen by the IMS Steering Committee, chaired by the Chief of Emergency Management, Ontario Office of the Fire Marshal and Emergency Management, supported by the Doctrinal Advisory Group. Members of the IMS Steering Committee and Doctrinal Advisory Group participated on a voluntary basis, both on their own time and in time made available by the communities and organizations they represent.

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This replaces the first version published in 2008, which was known as the Incident Management System Doctrine for Ontario. Hereafter, the word “doctrine” shall be replaced with the word “guidance.”

IMS 2.0 offers specific guidance around the use of unified command (also known as unified coordination). It notes that unified command should only be considered when single command cannot be established. The guidance document explains when unified command may be used. IMS 2.0 also provides guidance and a checklist for the effective use of unified command.

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Office of the Chief, Emergency ManagementAttn: Program Development Manager, Program Development UnitRef: Incident Management System (IMS) Guidance Version 2.0, 202125 Morton Shulman Avenue, Toronto, Ontario, M3M 0B1, Canada

IMS 2.0 offers clear, straightforward guidance on communicating, coordinating and collaborating during an incident response. The guidance document uses plain language to help communities and organizations improve their understanding of terminology and concepts. This does not change the basics. IMS is still built on a strong foundation of familiar functions; coordination and command, operations, planning, logistics, finance and administration and now includes the important function of public information management.

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17 principles and concepts found in IMS 1.0 are important tools for the effective and efficient implementation of IMS. They can be found in Section 2 – IMS principles and tools.

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The Incident Management System Doctrine for Ontario published in 2008 will be referred to as “IMS 1.0” for the purposes of this document.

Familiar roles and responsibilities continue to be in use. For example, the incident commander coordinates the site response. The operations section chief manages the operations section, and so on.

Until a new guidance document supersedes this version, amendments may be published from time to time. The amendment form in this section will be used to keep a record of approved amendments.

Emergency Management Ontario gratefully acknowledges the generous contributions made by members of the IMS Steering Committee, the Doctrinal Advisory Group and outside experts:

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IMS 2.0 includes a new section aimed at helping incident responders properly scale resources to meet the needs of an incident. Section 5 – Response escalation guidelines provides support to responders by offering guidance on the inclusion of three EOC options or multi-organizational coordination for the overall response effort.

Special thanks to the many representatives of municipal, regional, Indigenous, and unincorporated communities across the province for sharing their wisdom and expertise with Emergency Management Ontario.

Copies of the IMS Guidance Version 2.0 are to be widely distributed among the emergency management stakeholder community and posted to emergency management stakeholders’ websites. This includes the websites of the Ministry of the Solicitor General and Emergency Management Ontario (EMO), shown below.

This publication is subject to review and amendments. This process is the responsibility of the Office of the Chief, Emergency Management. Stakeholders are encouraged to review and evaluate the IMS Guidance Version 2.0 as they use it and to submit comments and suggestions.