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Stablecoins These are cryptocurrencies designed to maintain a stable value by pegging them to a reserve of assets, such as fiat currency or commodities. More info »

You should do your own research before investing. If something sounds too good to be true, it probably is.

Utility Tokens These grant access to specific features or services within a blockchain ecosystem. More info »

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We are pleased to confirm that, following discussions with the Liechtenstein Financial Market Authority withdrawals for users of Bittrex Global GMBH (Liechtenstein) have been re-enabled by the Liquidator, Peter Nägele of ALPS Trust Ltd..

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We will continue to provide updates and information through our official communication channels, including email and our social media channels. Please remember only to trust official channels, and be vigilant against scammers. We will never DM you first on Telegram, and we will never contact you from a personal email address or through a social media site’s messaging platform. We only use email addresses ending in @bittrex.li, @bittrex.bm, @bittrexglobal.com, or @bittrex.com; emails from any other email address are not from Bittrex Global. Read our support article on avoiding common social media scams.

The Financial Services Compensation Scheme (FSCS) doesn’t protect this type of investment because it’s not a ‘specified investment’ under the UK regulatory regime – in other words, this type of investment isn’t recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker here.

The Financial Ombudsman Service (FOS) will not be able to consider complaints related to this firm. Learn more about FOS protection here.

User Creditors: Please note that all creditors of the Company who have an existing account with the Bittrex Bermuda exchange containing digital tokens or fiat currency on the Company's exchange can submit their POD by logging into their Bittrex Global account as normal and following the instructions on screen.

Further information for Bittrex Global Bermuda users (i.e. a customers or former customers) and other creditors, can be found at Bittrex Global Bermuda Creditor Updates, where you will also find contact details for the Liquidators.

Governance Tokens These tokens grant holders the right to participate in decision-making processes within a blockchain project. They are often used for protocol upgrades and changes. More info »

Non User Creditors: The required POD form will be available for download from the JLs’ creditor portal at https://www.grantthornton.ca/Bittrex once the POD Window opens, as noted above. If you are unable to access and download this form, please contact the JLs by email at [email protected] to request the relevant form and submit the completed POD to the same email address.

Bittrex Global operated cryptocurrency exchanges in Liechtenstein and Bermuda. Both companies are now in liquidation. Further details are set out below.

Support – Bittrex Global users can log into their accounts in the usual manner, and can contact the support team about any difficulties.

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Investments in cryptoassets can be complex, making it difficult to understand the risks associated with the investment.

All funds and tokens remain safe and secure on the Bittrex Global platform, and will be available for withdrawal using the withdrawal facilities on the platform in due course.

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If you are interested in learning more about how to protect yourself, visit the FCA’s website at https://www.fca.org.uk/investsmart For further information about cryptoassets, see https://www.fca.org.uk/investsmart/crypto-basics

There is no guarantee that investments in cryptoassets can be easily sold at any given time. The ability to sell a cryptoasset depends on various factors, including the supply and demand in the market at that time.

Operational failings such as technology outages, cyber-attacks and comingling of funds could cause unwanted delay and you may be unable to sell your cryptoassets at the time you want.

The cryptoasset market is largely unregulated. There is a risk of losing money or any cryptoassets you purchase due to risks such as cyber-attacks, financial crime and firm failure.

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The process for the filing of a POD will be different for creditors of the Company who have a Digital Asset account on the Company's exchange (“User Creditors”) and for those who do not (“Non-User Creditors”). The JLs will notify ALL known creditors directly of what to do next.

In order to comply with applicable laws, you may be required to provide further information on documentation to prove your identity before being ablw to withdraw. Our customer support team remains available to assist you with any questions or concerns you may have. Please create a support ticket at https://bittrexglobal.zendesk.com for assistance.

If you believe you are a creditor of the Company, and have not been notified directly, please visit the JLs’ creditor portal, https://www.grantthornton.ca/Bittrex, to download the relevant form and instructions.

Remember, not all crypto-assets are alike. Before investing, you should ensure you understand the specific risks involved. Below we have listed some of the main categories of crypto-assets available on Bittrex Global.

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A good rule of thumb is not to invest more than 10% of your money in high-risk investments.

Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.

Data Protection – We take data protection very seriously, and we assure all users that their personal information will be handled in accordance with our privacy policy. If you have any concerns about your data, please contact our support team.

It is with great regret that we announce that Bittrex Global has decided to wind down its operations. This decision was not made lightly, and we understand the inconvenience it may have on our valued customers.

Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on any one to do well.

The window for filing a POD shall commence at 9:00 am (ADT) on 15 October 2024 and will close at 4:00 pm (AST) on 10 December 2024.

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For the avoidance of doubt, ALL PODs must be lodged with the JLs on or before 4:00 pm (AST) on 10 December 2024 which is the final deadline for the submission of claims set by the Court.

The performance of most cryptoassets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in cryptoassets.

NOTICE IS HEREBY GIVEN to creditors of Bittrex Global (Bermuda) Ltd. (the Company), which is being compulsorily wound up under the supervision of the Supreme Court of Bermuda (the Court), that a deadline for the filing of proofs of debt (POD) has been set pursuant to an Order of the Court dated 23 August 2024.

Bear in mind that there isn’t currently an industry standard way of grouping digital assets, with new developments and innovations in the cryptocurrency space emerging regularly, and some crypto-assets falling into more than one category. You should use the following categories as guides to help you differentiate among the more common cryptocurrencies; for each category we have included a link to further information that you might find useful as a starting point for your research.

We strongly recommend that you log into our platform and withdraw assets as quickly as possible. As a reminder, and as previously communicated, your account may be subject to monthly default dees, currently set at a rate of 1% per asset per month, with a minimum charge of up to $20 per asset per month.

DeFi Tokens These are tokens associated with decentralized finance (DeFi) platforms. They often have utility within the DeFi ecosystem, providing functions like governance or collateral. More info »

Wrapped Tokens These are tokens issued on one blockchain (e.g., Ethereum) to represent assets from another blockchain (e.g., Bitcoin). More info »

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Cross-Chain Tokens Tokens designed to facilitate interoperability between different blockchain networks, allowing assets to move between them. More info »

If your Bittrex account is with the Bittrex US or Bittrex Liechtenstein exchange, you may not submit a POD within this process and the JLs will reject any POD that relates to those exchanges. Please contact the relevant representative of Bittrex US or Bittrex Liechtenstein for information about your account with those exchanges.