Expedited Shipping: allow 2-5 business days for delivery. Albums will be shipped via USPS Priority Mail; all other products via UPS 2-Day Air or FedEx 2-Day Air.

We offer a 30-day money back guarantee on all products purchased from Victrola.com. All items must be returned as new in their original packaging, including all accessories and cables. Albums must be unopened to receive a refund. Missing items will be charged based on suggested retail prices.

Overnight Shipping: allow 1-2 business days for delivery. All products will be shipped via UPS Next Day Air or FedEx Next Day Air.

To set up a return for refund please visit Customer Care. Be sure to include your order # and reason for your return when submitting your request.

Victrola has been a leading manufacturer of audio products since 1906, beginning with the first in-home record player in the U.S. Since then, Victrola has grown into a global company with a mission of bringing lifelong music memories to everyone. Victrola continues to deliver innovative turntables and audio solutions designed with simplicity, beauty, and superior sound, providing an immersive experience for music lovers everywhere.

If the item is defective, a pre-paid shipping label to return the product will be provided, and no restocking fee applies.

Please ensure your address is entered correctly. We are unable to redirect to an alternate shipping address once an order is placed.If your order contains multiple items, it may ship from different warehouse locations.

Shipping is available to the 48 contiguous United States. We are unable to ship to PO Boxes, International locations, or APO/FPO addresses.

Standard Shipping: allow 7-10 business days for delivery. Albums will be shipped via USPS Media Mail; all other products via UPS Ground or FedEx Ground.

If the item is no longer wanted, the shipping cost is not refundable and returns must be shipped prepaid by the customer. There is a 15% restocking fee that will be calculated based on the price of the product once the item is refunded.

All returns must be accompanied by a valid return authorization number (RMA) issued by Victrola. If an RMA is not obtained prior to shipping, the returned product will be refused and returned to sender.