NightRideThermal

If your camera still has issues after the previous troubleshooting, please Email FLIR directly or call FLIR on their Tech Support Phone Lines.

If you have Android 11 installed on your phone and the FLIR ONE App is crashing, or randomly stop connecting to your FLIR One (USB-version) or FLIR One Edge Pro. Try the following troubleshooting steps:

Thermalscope

If the camera is not working as expected, a factory default reset can be performed on the FLIR One Gen3 or Pro. After the factory reset, you need to establish the connection between your camera and your mobile device again.Follow this procedure:1. Connect the camera to the charger (required charger: 5V and at least 1A), or your computer, until you see the charging LED turn on.2. Wait one hour until the camera's battery charges.3. Reset the camera by pressing and holding the power button for 30 seconds.4. Open the FLIR ONE App (do not connect the camera yet!)5. Turn on the camera and wait until the power LED turns blinking green.

Golight 3021

Winter illuminations around Christmas and New Year have become a popular attraction in cities across Japan. Illuminations are typically displayed between November and December, but some run longer, starting as early as October and running until Valentine's Day or even into spring. Among Japan's first and most spectacular light shows is Kobe's Luminarie, an Italian designed light festival which was first held as a memorial to the victims of the disastrous Kobe earthquake in 1995. Below are some of Japan's popular seasonal illumination spots:

We'd love to see any nifty tips you come up with to stop those pesky draughts! Please share your photos with us on Twitter or Instagram @octopusenergy

If cold draughts are ignored, your heating has to work harder to keep you warm, increasing your energy bills and your carbon footprint... and no one wants that. So plug those draughts and stay warm this winter!

In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers.

To block draughts at the base of your door, you can buy a cushion draught excluder (~£7) or make one by stuffing tights with socks, rice, plastic bags or any spare material you have. If you're feeling a bit more creative, you can sew material into shape and fill with whatever you have available (here's a tutorial on making your own draught excluder with stuff from around the house). The photos below show a draughty door - we know this because of the dark blue areas around the door. The photo on the right is lighter in colour at the base of the door where a draught excluder (a rolled up old towel) has been placed. The lighter colours show that the area is now warmer and the draught is being blocked. Easy remedy!

Follow this procedure:1. Turn off the FLIR ONE Edge camera.2. Make sure the battery is charged above 50% and the USB cable is disconnected.3. Press and hold the On/Off button. Don't let go until the LEDs show a steady light. (The LEDs will blink several times, first with low and then with high brightness and increased intensity)4. Let go of the button.5. The camera will now reset for a couple of seconds and then do a normal restart.