Profit losses aren’t inevitable. You can take simple, powerful steps to protect your business. Strategies like security cameras and dedicated training can help, but loss prevention strategies are at their best when they incorporate the right software solutions. Empowered with data and actionable insights, you can focus on offering great customer service and helping your business thrive. Adding technology to your loss prevention approach can help mitigate fraud and protect profits. Get started today.

A Vancouver Police Department officer who pulled down a 19-year-old’s pants and threatened to use a Taser on his genitals has been acquitted of assault charges.

Anaya said he was glad to see Mendoza’s acquittal and accused the prosecutor’s office of trying to score political points from members of the public who are critical of police.

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Fraud can have a greater impact on your business than a simple loss of profits. Theft, fraud, or human error can damage a retailer’s reputation and affect customer loyalty, but you can take steps to prevent these issues.

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Six jurors deliberated for nearly five hours, according to The Columbian newspaper. They returned an acquittal verdict shortly before 3 p.m.

Last spring, security cameras and body-worn cameras captured Officer Andrea Mendoza and another officer apprehending the man, who was suspected of shoplifting from a Walmart. The man ran and initially resisted arrest.

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Tags and training aren’t the only approaches to loss prevention. Modern technology solutions can also help protect against fraud. Data, for example, represents a key line of defense for today’s retailers.

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Clark County Prosecutor Tony Golik, whose office charged Mendoza with fourth-degree assault last summer, did not return requests for comment.

Mendoza’s defense attorney contended her tactics are legal uses of force. He also stated that she acted in self-defense as the man struck her and the other officer during the struggle.

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Fraud has significant financial ramifications for retailers, with online retail fraud costing more than $12 billion annually, according to PYMNTS. Omnichannel businesses are especially at risk for losing hard-earned profits because there’s more opportunity for fraud and theft than businesses that operate only as brick-and-mortar stores or online shops. Regardless of how a retailer chooses to sell, loss prevention is a key first step in helping ensure that profits end up where they belong—so your business can thrive and grow.

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For example, software such as Microsoft Dynamics 365 Fraud Protection can tap into the power of the Internet of Things (IoT) to help monitor merchandise. By creating a network of connected devices and sensors, stores can use real-time data to make sure items are restocked quickly or to detect anomalies. For example, a “smart” shelf can send store managers alerts when an item is getting low, but if the system generates an alert when the manager knows something was recently restocked, it could indicate theft.

When evaluating loss prevention software, try to find comprehensive tools that can help you understand data and act on it quickly. Look for offerings that create detailed reports with which you can drill down and gain insights to better identify where and how fraud occurred. A robust solution should include features that help you:

Loss prevention is a big liability for any business, but it’s especially common in retail. In a retail setting, profit loss can arise from something as straightforward as shoplifting, or it can be as subtle as an administrative error or employees offering improper discounts to friends, acquaintances, or relatives.

Mendoza remains on paid administrative leave. Vancouver police spokesperson Kim Kapp said she will remain on leave as the criminal case’s conclusion allows the agency to resume its internal affairs investigation.

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Modern technology solutions use data from common transactions such as item returns or discounts to identify patterns and detect fraud. Using AI and machine learning, technology solutions can help make you more informed and efficient to help protect your business.

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“This is a political maneuver,” he told OPB. “It’s something they can boast later, that we’re willing to go after the police.”

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Loss prevention creates a defense against the many ways that fraud and theft can damage businesses. In brick-and-mortar retail stores, loss prevention might involve installing security cameras or training employees to spot fraudulent returns. For an online retailer, a loss prevention strategy can include software that detects purchasing anomalies like shipping addresses that differ from billing addresses, requiring debit card verification to make purchases, or automatically setting purchase limits to mitigate criminal activity because very large orders can indicate attempted fraud.

Mendoza joined the Vancouver Police Department in 2016. She has been on paid administrative leave since May 24, three days after the incident.

Vancouver officer Andrea Mendoza, right, is seen on body camera footage pinning a man's legs to the ground. Prosecutors filed fourth-degree assault charges against Mendoza on Tuesday after footage caught her threatening to use a Taser on the man's exposed groin.

Loss prevention is crucial for both omnichannel retailers and brick-and-mortar stores—a sound strategy for minimizing profit loss improves your bottom line and can help your business grow.

“As long as the jury heard the facts and saw the video, I was confident they would not find her guilty,” attorney John Terry told OPB. “It was an honor to represent Officer Mendoza.”

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“Officers nationwide are asked to do a difficult job, filled with split-second decisions,” wrote Jeff Anaya, the Vancouver police union president. “Officer Mendoza did her best to react to a violent altercation, performed her lawful duty, and stopped herself and her partner from being further assaulted, all with minimal force.”

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After a brief scuffle, Mendoza is seen pinning the man’s legs to the ground. Footage shows the man said he was “done” resisting as Mendoza pulled down his pants and held a Taser to his genitals for 24 seconds.

The verdict was quickly heralded by the Vancouver Police Officer’s Guild, which said the decision to charge the officer criminally was “driven by politics.”

Additionally, retailers can use IoT to alert employees when the doors to a high-price or high-theft item are left open too long, decreasing the opportunity for thieves to access these items. Alerts can also let employees know when shoppers enter the store, preventing anyone from coming in undetected.