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With Asurion, enjoy peace of mind knowing your tech is protected with fast repairs and expert support—from your phone to your fridge.

Cyacomb’s origins are based in law enforcement and many of us are ex law enforcement personnel. We fully appreciate the frustrations of limited time, resources and expertise, so we design and build tools to help.

Ways to improve your overall internet connection for online gaming in order to get rid of lag, fix ping and reduce latency for PS4, PS5 and Xbox One.

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Make sure your Oculus headset and controller are up-to-date with the latest software. Outdated software can sometimes lead to performance issues.

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Privacy assured solution to preventing known child sexual abuse material content being shared on end-to-end encrypted messaging.

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If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

“The Metropolitan Police in London scanned a 2 Tb EO1 Image file. It took under 5 SECONDS to identify the first piece of chargeable Child Sexual Abuse Material.”

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Imagine being in a virtual adventure, when your Oculus® (now known as Meta Quest) controller stops connecting, leaving you stuck in the digital wilderness. Talk about game over.

With Asurion, enjoy peace of mind knowing your tech is protected with fast repairs and expert support—from your phone to your fridge.

Consider a factory reset as a last resort. This will return your headset to its original settings and can often resolve deeper software issues. If you need guidance, check out our guide to factory resetting your Oculus (Meta) headset.

Already active in the field, our technology is allowing officers to arrest child abusers, safeguard children, manage offenders and tackle counter-terrorism across county and country borders. Our tools are being used across the UK, USA and Canada.

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Don’t worry—we’ve got you covered. At uBreakiFix® by Asurion, we understand how important game time is. From casting your Oculus to any screen to repairs and protection, our experts know how to keep your tech working as it should. Here are a few tricks you can try on an Oculus controller that’s not working.

“Cyacomb Forensics' software is user-friendly by design and has become an essential part of my forensic examinations of mobile and computer related devices.”

If the connection to the headset is the issue, try re-pairing the controller. You can do this through the Oculus app on your smartphone or the settings menu in your VR headset.

Make sure your batteries have enough charge and that you’ve put them in correctly. If you're using rechargeable batteries, allow them ample time to charge before use.