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From experience items no working or appear to be defective could be an oversight on how to use and operate. Call us soon as possible so we can assist you determining if the item is defective or operational issue. If defective, we will issue return authorization number, and coordinate a replacement soon as possible.

If you are less than satisfied with any of our products within 30 days from the receipt of your items, please call us toll free at (888) 747-2011 to secure a Return Authorization (RA) number.

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Soon as possible, call our support line (888) 747-20111 to report any packages received damaged while in transit to you. We will file claims with the carrier on your behalf. It is important to save the package, images if possible and share with us within 5 days.

Our primary goal is a satisfied customer meeting all your personal and home security needs. We offer one of the best money back guarantees for the self defense home security products industry!

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Length of warranties do vary from 30 days to lifetime. Each warranty only covers failures due to defects or workmanship which occur during normal use. It does not cover failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alternation, modification, or unauthorized use by others.

TASER™ M26C is field-proven with more than ten years in operation. It uses the same TASER™ cartridges as the TASER™ X26 and features a 5-second charge cycle that can be re-applied if necessary. This model is the preferred choice of many professionals, yet is now available for purchase by regular citizens. TASER™ Advanced M26c devices use proprietary technology to incapacitate dangerous subjects who pose a risk in a manner that is generally recognized as a safer alternative to other uses of force. TASER™ technology saves lives every day throughout the world. The TASER™ Advanced M26c utilizes compressed nitrogen to project two small probes 15 feet at a speed of 180 feet per second. These probes are connected to the TASER™ device by a high-voltage insulated wire. A 50,000 volt, a 26-watt electrical signal is transmitted throughout the region where the probes make contact with the body or clothing, resulting in an immediate loss of the person's neuromuscular control, balance and the ability to perform coordinated actions.

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For any items that are serviceable, if the service was unauthorized and not approved by Self Defense Products Inc, the warranty will no longer be valid and void.

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