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At the Skydio event last week, New York Police Department chief of patrols John Chell said he thinks drones can cut down on the need for helicopter deployments. In the near future he envisions the city police academy training recruits in how to pilot drones, placing at least one drone at each of the more than 70 precincts across New York, and drones launching autonomously to investigate alerts of potential gunshots heard by AI-powered tool ShotSpotter. Skydio introduced docks last year that house and charge drones and can enable autonomous take off.

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Curtis Sliwa founded New York neighborhood watch group Guardian Angels in 1979 to patrol city streets at a time of widespread concern about violent crime. Last month, he used his radio show to accuse the NYPD and Adams of using drones to intimidate the crowd while Sliwa spoke at a recent anti-immigration protest. An unsigned email from the NYPD sent in response to questions from WIRED says that a drone was deployed in Staten Island that month to assess pedestrian congestion, vehicular traffic, and other public safety concerns.

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1. Responding peace officers should, as soon as possible, conduct a threat assessment of the event so as not to promote an unnecessary, unreasonable, or disproportionate use of force by placing themselves or others in undue jeopardy. This step is the starting point and is based on information relayed to and from dispatchers. Gathering further intelligence should be an ongoing process, as police calls are often dynamic.

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5. If an individual is simply not responding to officers, it does not immediately mean force should or can be applied. There are many individuals who may lack the ability to hear or have an injury that contributes to their inability to respond to officers. Additionally, individuals going through a mental health crisis may have lost the ability to communicate.

By attempting de-escalation tactics when viable, peace officers may significantly reduce the need for the use of force. Law enforcement needs a concentrated effort where the focus on de-escalation is paramount.

Responding officers should also seek information from others, including dispatchers, supervisors and other officers, as well as agency computer networks that may contain valuable information related to persons, addresses, or previous calls for service.

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This month, at another news conference, Adams said New York is behind other police departments in drone deployment but will “become the leader in how to properly use drones.” He pledged to use more surveillance and technology following an increase in some measures of crime last year.

When Skydio launched nearly a decade ago, it focused on selling drones to outdoor athletes interested in a machine something like an autonomous aerial GoPro, following them down a mountain or trail while capturing video. That began to change in 2020 when Skydio got picked as one of a handful of companies approved for off-the-shelf use by branches of the US military. Today Skydio’s customers include BNSF Railway, utility companies in California and Illinois, and law enforcement agencies like the NYPD.

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7. Another important factor to consider is an officer’s emotional intelligence. Officers who successfully manage their emotions and retain social skills will better be able to use de-escalation as a viable tactic. Peace officers must also be able to show empathy, which is the ability to consider other people’s feelings, especially when making decisions if they are genuinely attempting to use de-escalation.

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“I think mitigating or eliminating high-speed chases will be one of the major applications that we'll see with customers, largely based on that zoom camera,” Bry says.

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The NYPD’s new interest in drones has drawn criticism from civil liberties groups like the ACLU and the Surveillance Technology Oversight Project, but also from less expected voices.

The busy Labor Day for NYPD drones shows the department moving toward treating drones as first responders, says Daniel Schwarz, senior privacy and technology strategist at the New York Civil Liberties Union. The nonprofit says problematic use of police drones, including at protests in 15 cities after the 2020 death of George Floyd, shows legislation is needed to limit police use of the technology. The ACLU wants bans on drone use at protests and adding weapons to the craft, and guardrails to prevent drones being combined with other forms of surveillance technology like face recognition or ShotSpotter.

3. Using communication to gain voluntary compliance should be the goal. This voluntary compliance may be obtained by verbal persuasion and giving clear instructions. Individuals cannot be expected to comply with officers if they are being bombarded by numerous officers giving conflicting commands. Warnings given as a threat of force against an individual are not considered part of de-escalation and should be avoided.

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New capabilities like those could encourage wider use of drones in law enforcement at a time when policy concerning their use is still developing. Tests by emergency responders and the US Federal Aviation Administration to extend drone flights beyond the operator’s line of sight and respond to 911 calls started in 2017. Civil liberties advocates say there is a lack of rules to limit drone use in sensitive contexts like protests or in concert with other forms of surveillance technology.

Join Policing Matters Podcast host Jim Dudley as he speaks with Dr. Jeff Thompson, a retired NYPD detective and crisis negotiation expert. They delve into the intricate balance of de-escalation, empathy and resilience in crisis situations. Learn about the strategies and mental health practices essential for effective crisis negotiation. Listen to the full podcast.

Use-of-force encounters involving great bodily harm or death have attracted widespread criticism of peace officer conduct. In the wake of that criticism, more is expected of law enforcement agencies and individual officers alike. Although use-of-force encounters are statistically rare, more can be done to reduce conflict between peace officers and the communities they serve. New laws and conduct expectations are guiding the way many officers perform their duties. By training on and embracing sound de-escalation tactics, officers will be better able to protect themselves and serve their communities. Society and the law enforcement profession depend on it.

2. Responding officers need to consider if the matter is police-related with statutory considerations or if it is a civil matter, and what other departments or personnel may need to be involved. It is also paramount that officers pay close attention to department policies related to handling certain calls for service, relevant state statutes, constitutional considerations and use-of-force policies, as well as agency de-escalation expectations.

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Peace officers must also be aware that physical noncompliance does not automatically mean resistance. While taking in the totality of the circumstances, officers should attempt to determine if an individual has physical limitations that may be affecting their ability to comply. Physical limitations could be an inability to speak, hear, walk, or even move limbs. Awareness on scene may help eliminate confusion that can lead to unnecessary force being applied.

6. Time and distance are proven strategies that aid the officer as well as the involved party during a dynamic event. Additionally, when there are more officers on scene to assist, it is likely less force will be used.

Officers should be aware they may be held responsible under the premise of state-created danger. State-created danger is a legal doctrine where officers can be held liable for injuries or deaths that occur because of a danger they created.

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Nearly 1,500 US police departments operate drones but only about a dozen routinely dispatch them in response to 911 calls, according to ACLU research. Drone maker Skydio aims to see that change, with a new model launched last week called the X10. The goal, cofounder and CEO Adam Bry said during a launch event last week in San Francisco, is to “get drones everywhere they can be useful in public safety.”

At a press conference in July, New York mayor Eric Adams announced that his police department would begin controlling drone flight licenses for the city. While holding a Skydio remote control as a prop, he voiced support for using drones to stop high-speed car chases.

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James Ross is a detective with the Blaine Police Department in Blaine, Minnesota and is currently assigned to the Special Operations Division. Detective Ross is a proud United States Marine Corps combat veteran with almost two decades of law enforcement experience. In addition to his duties as a detective, he is currently a use of force and firearms instructor, a less lethal impact munitions instructor, a grenadier instructor and an armorer for all of his agency’s platforms. Detective Ross deployed as a grenadier to Minneapolis, the Minnesota State Capital, as well as Brooklyn Center, Minnesota, during the civil unrest in 2020 and 2021 as part of the City of Blaine’s Mobile Field Force response to assist other local agencies during those times. Detective Ross has a B.A. in Criminal Justice from St. Cloud State University and an M.A. in Criminal Justice Leadership from Concordia University, St. Paul.

Bry says Skydio is not working with Axon on weaponizing drones and that Skydio doesn’t support weaponizing drones or robots, but he added that it’s difficult to stop people from making hacks or custom modifications. Last year, Axon suggested using autonomous Taser-mounted drones to stop mass shootings, and the majority of the company’s AI Ethics board resigned in protest.

Ahead of the recent Labor Day holiday, one NYPD commissioner pledged to monitor large backyard gatherings using drones. At the Skydio event last week, Chell praised the NYPD for making 10 drone deployments over that holiday weekend, including at the J’Ouvert and West Indian Day celebrations, and the Electric Zoo music festival. He said they helped prevent retaliation following a shooting and contributed to officers apprehending three carjacking suspects. An NYPD spokesperson did not respond to requests for additional details about recent drone deployments.

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As part of the rollout of the X10, Skydio announced a partnership with Axon, which makes Tasers and other police technology. Video from Skydio drones will be more closely integrated into the software Axon sells police departments for incident response and managing evidence.

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4. Treating individuals with equity and dignity to calm agitation and promote rational decision-making will promote de-escalation. Responding officers should avoid using language that is insulting and taunting in nature, which could lead to escalating the situation.

By asking these crucial questions, officers will have a better idea about the nature of the call, response needs and the possible pooling of additional resources.

A joint December 2021 report by the ACLU, the Electronic Frontier Foundation, and the Surveillance Technology Oversight Project, argues that drones allow covert surveillance. When flying hundreds of feet aloft the craft are virtually impossible to see or hear, and citizens have little hope of knowing what they are carrying.

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Drone deployments by police, like other forms of surveillance, risk falling into historical patterns of targeting certain groups. A 2021 analysis by Amnesty International of surveillance cameras throughout New York City found that they disproportionately threaten the civil liberties of people of color.

The new drone is capable of flying at speeds of 45 miles per hour and is small enough to fit into the trunk of a police car. It has infrared sensors that can be used to track people and fly autonomously in the dark. Four payload bays on the X10 can carry accessories like a speaker, spotlight, or a parachute for emergency landings. A 65X zoom camera can read a license plate from 800 feet away and follow a vehicle from a distance of 3 miles.

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The topic has gained attention in recent years due to multiple high-profile events that involved great bodily harm or the use of deadly force. These events have reinforced the views of some who see peace officers as heavy-handed, unreasonable and lacking empathy. Training in, exposure to and participation in active de-escalation can help dispel this and has numerous other benefits for officers, agencies and citizens.

The term “de-escalation” refers to a wide range of strategies and tactics. The goal of de-escalation is to reduce the likelihood of needing force or the amount of force required to resolve a potentially volatile situation. The following checklist of de-escalation tactics and best practices can be applied to a variety of calls.