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If the connection to the headset is the issue, try re-pairing the controller. You can do this through the Oculus app on your smartphone or the settings menu in your VR headset.

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Consider a factory reset as a last resort. This will return your headset to its original settings and can often resolve deeper software issues. If you need guidance, check out our guide to factory resetting your Oculus (Meta) headset.

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With Asurion, enjoy peace of mind knowing your tech is protected with fast repairs and expert support—from your phone to your fridge.

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Almost every Lodi PD Officer, Dispatcher, and several non-sworn employees have had the opportunity to use the simulator. In addition we have used it in our Citizen’s Academy and have received a lot of positive reviews from all who have used it. We look forward to our continued use of the Apex Officer simulator, so that we can continue to provide our officers with valuable training opportunities and prepare them for the unexpected.

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Make sure your Oculus headset and controller are up-to-date with the latest software. Outdated software can sometimes lead to performance issues.

Imagine being in a virtual adventure, when your Oculus® (now known as Meta Quest) controller stops connecting, leaving you stuck in the digital wilderness. Talk about game over.

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Ways to improve your overall internet connection for online gaming in order to get rid of lag, fix ping and reduce latency for PS4, PS5 and Xbox One.

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Don’t worry—we’ve got you covered. At uBreakiFix® by Asurion, we understand how important game time is. From casting your Oculus to any screen to repairs and protection, our experts know how to keep your tech working as it should. Here are a few tricks you can try on an Oculus controller that’s not working.

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Make sure your batteries have enough charge and that you’ve put them in correctly. If you're using rechargeable batteries, allow them ample time to charge before use.

The virtual reality simulator system allows for an infinite amount of training scenarios that can be created through Apex Officer's virtual reality training platform. Some examples of the training modules available include de-escalation training, use of force training, crisis intervention training and active shooter training. The system also allows for the trainer to provide their own dialogue during each scenario, making it a truly interactive experience. The Apex system is mobile and requires little space to set up, allowing the flexibility to utilize it almost anywhere. The virtual reality also gives the officers a more realistic training experience. For example, when clearing a room officers can push doors open, they can look inside vehicles, and they have the ability to fully interact with the virtual subjects by getting real time responses. Officers also have an array of tools available for them to use in the virtual world.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.

With Asurion, enjoy peace of mind knowing your tech is protected with fast repairs and expert support—from your phone to your fridge.

This morning, during a special “shirtsleeve” city council session, members of the City Council, City Employees, and members of the public had the opportunity to get a first-hand look at the Lodi Police Department’s Apex Officer 360 virtual reality training simulator. This included the opportunity to use the simulator and go through a scenario or two. The Apex Officer X360 virtual reality training simulator was purchased by the Police Department with the Council’s approval in the summer of 2018.