When logging a hardware issue with the support team, it is important that you have the serial number of the affected headset. Each headset has the serial number in a different location:

TASER X2

This website uses a number of cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs a number of functions, such as recognising you when you return to our website, and helping our team to understand which sections of the website you find most interesting and useful.

CVR-255-64: You can find the serial number of the 255-64 headset under the foam face-pad usually on the right-hand side:

We are using cookies to give you the best possible experience on our website. You can see more detail about which cookies are being used or turn them off in settings.

X26Taser Amazon

This website uses products including Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

X26TASER price

Please navigate through the sections on the right to learn more detail about the specific cookies that are in use on this website, where you can disable them if you wish. Please note that doing so, may cause certain features on the website to stop working correctly.

In order to identify the model of ClassVR headset you have, the model name should be printed on the bottom of the device: