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Our all-inclusive module package and site licensing for RMS, Corrections and Mobile clients along with a vigorous new product feature release schedule at NO EXTRA COST allows the highest return on YOUR investment

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GPS based unit recommendation, in addition to traditional unit recommendation for LawEnforcement, Fire, EMS, and OEM Recommendation based on unit availabilityCross staffing available for Fire/EMSQuickest route

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Engineered with Dispatchers in mind, Phoenix CAD is scalable for any size agency: single-juris, multi-juris, multi-agency, and multi-site. Phoenix CAD is your one software solution that manages calls for service for Law Enforcement, Fire, EMS, and OEM/DPW. Our software includes call entry, and dispatch functions to get responders to an emergency with all critical information at their fingertips. This software interfaces with all E911 systems to allow automatic entry of the ANI/ALI information in the call-taking screen.

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Multiple PSAPs can share call information and unit statusPSAPs can view other PSAPs call and unit status, as per their configurationA PSAP can request units from other PSAPsAuto notification can be configured to be sent to specific personnel.

E911 Phase II supportCAD Text2Dispatch SMS processing (permits callers to send text, picture, video and audio to dispatch, which is available in mobile instantly)NCIC interfaceQuick links to HazMat and Pre-PlanCitizen Services ModuleIP camera accessProQA interfaceToner interfaceRapidSOS integration (standard and enhanced)

Automatic text when a certain CFS, address, or name is encounteredAutomatic email, text, and Rip and Run for Fire/EMS agenciesCAD to mobile and CAD to RMS MessagingBe alerted about critical flags with Stop and Go Dispatching

Map support for ESRI, Google Maps, HERE Maps and Open Street MapGoogle Map Aerial View, Street View and PictometryUser definable and system generated map layersRoad closuresClosest fire hydrants shown on the map, including flow ratesSupport for Address Flags, HazMat FlagsBuilt-in GPS and AVL functionality with AVL replay Geo FencingSituation awareness with proximity flags