ZOLL Dispatch is the intelligent call taking and computer-aided dispatch (CAD) solution that enables your team to respond quickly and communicate effectively so you can deliver more quality outcomes.

Policerecords management system

Located in East Texas, the Jacksonville Police Department is a spectacular example of modern policing success. Chief Joe Williams and his staff spend more time serving and protecting their community by reducing the amount of time they spend on paperwork.

”EFORCE® aided our ability to become NIBRS compliant. The software is designed to ensure when your work is done, the reports sent to the FBI NIBRS will be checked prior to submission which prevent kickbacks.

”EFORCE® provides a capable RMS software with a very reasonable price. We know you’ll like the ability to extract data for reports and statistics.

Why go through all the trouble to enter information into your system, if you can’t get it back out? If you’ve ever had to put together a complicated statistical report for administration, then you know how frustrating it can be to bounce around your system, looking for each piece. Heaven forbid you had to tabulate stats by hand! We’ve been there, which is why Data Analytics isn’t just something we threw in the software to check a box. Just like everything else we build, we took our time and designed tools that work the way you want them to. It’s your system, and you’re in control.

Report approval and workflow are designed specifically for the working supervisor. Use the approval tools in RMS to provide feedback and efficiently move incident reports around your agency. You can also use the EFORCE® Mobile App to approve narratives and incident reports from anywhere you’ve got service for a truly convenient way to approve incidents!

You don’t have time to do work twice, so EFORCE® takes the information from your CFS in CAD and drops it into RMS so you can start ahead of the game. But we don’t stop there; we get smart to save you time.

Use map-centric fleet monitoring to monitor your service area and the locations and status of your entire fleet and incidents in progress in a single view. Quickly scan vehicle or open incident status, or dig deeper to place crews strategically in anticipation of where they’ll be needed to respond faster to dynamic conditions.

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Designed to streamline incident reporting and approvals, take the time out of statistical reporting and analysis, and help your agency connect with other agencies like never before, EFORCE® RMS is the clear choice to help your agency succeed!

ZOLL Data Systems cloud-based EMS, fire, and healthcare software and data solutions feature advanced integration and data availability that help improve clinical, operational, and financial performance of your organization.

EFORCE® RMS is designed and refined by Patrol Cops, Records Clerks, Administrators, etc. who know a thing or two about NIBRS. First off, we know that there’s usually only a couple people at an agency that even knows what NIBRS is (let alone the nuances of how to report every type of incident).  We also know that more than likely, that person is shouldering the entire NIBRS reporting load for your agency. There’s a better way, with EFORCE® RMS!

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This even extends outside your agency. EFORCE® puts your agency in the driver’s seat to decide what information you share with outside agencies. You can decide what divisions you share with surrounding agencies, and at what level each agency can see your reports.

Officers classify the incident using terminology they’re familiar with, and we set required fields in their report for them. By removing the guess work you create an entire agency of NIBRS experts. Your reports will be validated before you even start the narrative.

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Quickly getting the right level of care (BLS, ALS, etc.) to patients with as little manual labor as possible is a constant challenge. When seconds count, it’s imperative that call takers and dispatchers have the tools to align response with transport need and to optimally position vehicles for swift response. ZOLL Dispatch is a streamlined computer-aided dispatch (CAD) solution that enables your team to take calls and dispatch via a highly visual, single-source display. Built from the ground up with a user-centric design, our fully cloud-based solution automatically communicates response assignments to appropriate units, minimizing delays and helping you deliver more quality outcomes efficiently. You can take efficiency to the next level by adding the optional ZOLL Respond mobile companion app to field crew Android or iOS devices. Moreover, ZOLL Dispatch integrates with our cloud-based billing and ePCR solutions, ZOLL Billing and ZOLL emsCharts®.

Regardless of user experience level, ZOLL Dispatch reduces the guesswork of assigning the best crew option by ranking available resources based on proximity, real-time traffic, and road closures. Tap real-time situational analysis capabilities to select the fastest, most appropriate (BLS, ALS, etc.) vehicle to respond to an incoming call, or use real-time information to support at-post positioning decisions.

Like it or not, your agency is in the spotlight on every interaction you have with the public. And in the absence of data about those encounters, your agency is at the mercy of what someone else wants to say, truthful or not.

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We’ve been in business since 2003, and we still haven’t met anyone who can honestly say they like report writing. But the fact is (especially these days), a quality report is not only necessary for securing a conviction, but also for keeping the doors open. With funding and public policy tied to State and Federal reporting programs like NIBRS, now more than ever your agency needs a system that can guide officers through those complicated reporting requirements.

The Officer Actions module is designed to supplement our RMS product for agencies that want more data about use of force, person/vehicle searches, and the other high liability activities that your agency engages in. Powerful analytics compare demographics and other relevant information against your Officer’s in-field activity to provide unique insights into how your agency engages with the public. Let the data work FOR your agency with EFORCE® Officer Actions.

ZOLL Respond is the mobile companion app designed to work seamlessly with ZOLL Dispatch to minimize radio communication, save time, and reduce errors by automatically transferring data between dispatch and crews in the field. Use real-time maps on any Android or iOS mobile device to view, respond, and receive turn-by-turn routing guidance to trip pick-up and drop-off points. Reduce data touch points to minimize the risk of data errors and omissions and take the burden off crews to write down critical information while traveling to the scene.

records management system (rms)

ZOLL Data Systems provides software and data solutions that empower, EMS, fire, and healthcare financial organizations to deliver more — from better patient outcomes to operational efficiencies and greater revenue capture.

Nobody knows how reports flow through your agency better than you. We make tools, not policy and procedure. You’ll have the flexibility to setup workflow the way you want it. Divisions tie seamlessly with workflow. Create a special division and keep those records on a need-to-know basis.

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EFORCE® Software is the perfect coupling of connectivity and security. Modern technology facilitates the safeguarded availability of our full software suite on any internet connected device. We strictly adhere to the FBI’s CJIS Security Policy, applicable state regulations, and industry best practices in the design and implementation of our software solutions.

JPD utilized NIBRS Compliance Grant funds to purchase EFORCE® in 2018, and their administration has worked diligently to shape their system into a tool to maximize their productivity.  Regarding their partnership with EFORCE®, Chief Williams said, “They’re committed to our agency’s success. They take the time to work with us and ensure that our system works the way we want it to.”

This module also does double duty for agencies with State mandated Use of Force, Bias and Integrity Reporting requirements. It can be easily interfaced with many State’s databases for direct submissions saving your entire agency time in entering, compiling, and submitting this data.

And submissions are a breeze too! With a couple of mouse clicks we compile your submission and do a final validation check. If there’s errors, we give them to you in plain text with a link to the issue. Then you simply push submit, and it’s transmitted directly to the state. Simple to fix, simple to submit.

Policeinformation management system

EFORCE® RMS allows you to map the data from your incident reports to those forms! Auto-populate them with a click of a button.

EFORCE® Incident Reports are laid out so that the report builds on the work you’ve already done. EFORCE® is built to prevent your agency from entering information more than once.

EFORCE® RMS has loads of pre-canned statistical reports for the common stuff. Use our Ad Hoc Reporting tool to make your own custom stat sheets. Take it up one more level by automating those reports with the scheduled reporting feature.

ZOLL Data Systems teams up with industry innovators to leverage and enhance data-driven solutions that deliver maximum value to our customers.

Doing work more than once is antiquated. But we know your Court, Lab, DA’s Office, etc. isn’t going to budge on wanting your information on their form. But your agency is wasting time re-doing work by filling out their forms. It’s time to modernize!