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After completing your report, you submit it online and a temporary number will be automatically assigned to you and sent by email (all communication will be done by email). Your report will be reviewed and if any changes are required, a change form will be sent to you. Once the report is corrected and approved, you will receive an official event number by email, as well as a PDF copy of the report.

To improve customer service, the SPVM has put in place different ways for people to report an event through making a report.

People who wish to report this type of event may call 911. A police analysis agent will determine the nature of the event and if there is reason to pursue it. Then, it will be suggested that the person forward the information to the report filing centre (CRRÉ). The CRRÉ will make sure the person is contacted within 24 hours to complete the event report from 8 am to 9 pm, 7 days a week.

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You can complete a police report online without having to go to the local station. If the misdemeanour did not take place in the Montréal Island area, you will have to consult the local police department. If there is a suspect or witness present, call 911.

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At celebratory events – neighbourhood events, festivals, sporting and cultural events etc. – or in a targeted area, incident reports may be taken directly on-site, in a specially equipped and identified SPVM vehicle. In addition to increasing police presence in certain targeted areas, this mobile desk provides an additional local service to the population, which facilitates report-taking for minor offences.

For a number of minor offences such as theft in vehicles or mischief, people are asked to prepare an event report or have one taken by a police officer.

Please note that reports submitted through the internet do not trigger an investigation (no suspect, no witness, no clues). However, if you have new evidence to submit, present yourself in your neighborhood police station.

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Submitting a false report is considered a criminal offence subject to prosecution. (public mischief: Section 140 of the Criminal Code)

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Make sure you have a valid email address as well as the date and location of the crime and information on the vehicle involved, if applicable.

People may also go to their local Police Station to make an event report. The 32 local police stations offer service at the desk. Their hours of operation are as follows:

The information contained in the forms that you will complete (directly online) will be handled confidentially in accordance with the requirements of the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5) and the Act respecting access to documents held by public bodies and the protection of personal information (R.S.Q., c. A-2.1).

As of November 29th 2018, hit and runs that do not imply any investigation elements cannot be submitted using the SPVM online report. From now on, citizens now have to contact directly their insurance company.